Home About Archives RSS Feed

Is Verizon Making Good on Its Word?

Nichole Dupont

One of three Verizon service trucks spotted in South County on Monday morning.

SHEFFIELD, Mass. — While making the drive from Sheffield to Lee to cover a story, I noticed three Verizon trucks, one in Great Barrington, one in Stockbridge and one in Lee.

Each truck was cordoned off by bright orange cones and, of course, a police officer stood by to direct traffic around the trucks. Hard hat-wearing maintenance workers were situated in buckets, high above the traffic, working on the lines (for hours in the cold).

That's when it dawned on me — Verizon doesn't have a choice, not anymore. Back in December in a settlement agreement signed by Attorney General Martha Coakley, Verizon, IBEW Local 2324 and Hancock, Egremont and Leverett, Verizon was required to assess and address the poor condition of its phone lines which are strung over 99 communities in Western Mass. The company had until Dec. 31 to survey and repair 33 wire centers (reaching 65 municipalities) and 15 months to improve the condition of its telephone network at 34 other centers.

It appears that they might actually be doing something now that the agreement is in place and all of Massachusetts is watching very closely. I will have to check in with those of you who still have a Verizon landline. I ditched mine once and for all a year ago, when the crackling on the line became a daily nuisance not worth the 40 bucks.

Who knows, maybe once the lines are fixed it will pave the way for high-speed Internet for the still-deprived hilltowns. Hey, anything's possible.

Tags: Verizon, service      
News Headlines
Commission Listens to Grandparents Raising Grandchildren
Middle East Refugee Plan Outlined to Overflow Pittsfield Crowd
Community Health Programs Names Chief Medical Officer for 20,000
MCLA's Feigenbaum Center for Science and Innovation Receives LEED Gold Certification
Berkshires Beat: Fall Foliage Week Has Arrived
Unistress Volunteers Build Shelter For Dogs At Sonsini Shelter
Biz Briefs: Lee Outlets Expand Before Holiday Season
End of Session Review: William 'Smitty' Pignatelli
Busy Weekend for Local Collegians in Village Beautiful
Frank Zoltek: An Appreciation


Categories:
Culture (10)
History (3)
Museums (1)
Nature (5)
Real Estate (4)
Shopping (6)
Archives:
Tags:
Pink New Year's Great Karen Bartholomew's Cobble Fire Station Ideas Projectnorman Lenox Darryl's Pittsfield Salt School Barrington Bird Count Verizon Insects Vacation Other Celebrities Survey Brother Berkshire Humane Society Closing Rene Wendell Archives Berkshire Contest Birds Service Mountain Bakery Lee Great Barrington
Popular Entries:
The Last of the Insects
Schooled in Passion: Packer's "Women of Will" at Shake & Co.
Norman Rockwell Archive Goes Live Online
New To Me: the Boho Exchange
Pittsfield Through the Lens
Is Verizon Making Good on Its Word?
Could New Neighbors Be Wall Street Journal Heirs?
Late-Night Host Fallon Skis Butternut
Third Thursday Feast
Inside/Out not upside down
Recent Entries:
Schooled in Passion: Packer's "Women of Will" at Shake & Co.
A Place for Us: Re-Wear Brings Style to Sheffield
Richmond Still Looking For Town Clerk
The Last of the Insects
Is Verizon Making Good on Its Word?
Building Collapses in Great Barrington
Could New Neighbors Be Wall Street Journal Heirs?
Mother Nature is No Match for Cheese
Construct Running Out of Emergency Funds
Winter Breakdown at Ben's in Lee