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State Sen. Adam Hinds, Mayor Linda Tyer, state Rep. Tricia Farley-Bouvier, Yummy Treasures owner Beth Carpenter, SBA Massachusetts District Director Robert Nelson, and SBA Berkshire Regional Director Keith Girouard.
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Mayor Linda Tyer.
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Keith Girouard helped Red Apple Butchers with business planning, financial modeling, and finding the right location.
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Beth Carpenter and Robert Nelson cuts a cake for the celebration of Yummy Treasure's award.
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State Sen. Adam Hinds.
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State Rep. Tricia Farley-Bouvier.
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The SBA and local officials honored the businesses on Thursday.

SBA Honors Red Apple Butchers And Yummy Treasures

By Andy McKeeveriBerkshires Staff
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Red Apple Butchers is a nose-to-tail shop that opens its expanded location this week.
PITTSFIELD, Mass. — It was about 10 years ago when Beth Carpenter wanted to get rid of some excess jewelry making supplies.
 
She sold them online and turned a decent income. Sales grew and eventually took over her living room. It got so large of an operation she brought her husband, Greg, on to help run the business.
 
Yummy Treasures continued to grow from there.
 
Two years ago, she opened a storefront on Commercial Street.
 
Now, Yummy Treasures is the No. 1 shop on Etsy for jewelry and crafting supplies and the winner of the Massachusetts Small Business Administration's Microenterprise of the Year.
 
"The fact that you are a family business means so much. We have a lot of legacy businesses and they all started like this and so many started in their living room. And that's the beginning of your story, starting at a kitchen table," state Rep. Tricia Farley-Bouvier told Carpenter at the shop on Thursday, when SBA officials joined local officials to celebrate the award.
 
SBA District Director Robert Nelson presented the award to Carpenter in Boston a week ago but came to the Berkshires Thursday for the local celebration.
 
He said the organization offers a lot of assistance for small businesses from technical assistance programs to loans. The organization just got another federal grant of $500,000, which could match small businesses up to $12,000 to expand or start exporting -- which Yummy Treasures does.
 
"It is really important for me and what we do in the commonwealth to make sure that businesses all across the state know about the SBA programs and services. We're really happy we had nominees from the western part of the state and a winner from Pittsfield," Nelson said.
 
State Sen. Adam Hinds was particularly taken by the way Yummy Treasures can be successful on both the online marketplace and in a storefront.
 
"You are putting your finger on something we are all struggling with right now. How do our downtown shops exist when folks are moving to online sales? And here you've become the No. 1 on Etsy. It blows my mind," Hinds said.
 
Mayor Linda Tyer praised the work of all involved, from the SBA that helped perfect the company's business plan to the state for funding the SBA and the city officials on the ground helping to allow the business to grow.
 
"It is a great addition to this rich fabric of economy we have in Pittsfield. We are really grateful that you took a risk on our city and you are opening your business right here," Tyer said.
 
Yummy Treasures wasn't the only small business SBA officials visited on Thursday.
 
Red Apple Butchers is opening in its expanded location on North Street on Wednesday. It was just four years ago when butcher Jazu Stine was asked to join four other businesses in co-leasing a space at Berkshire Organics. He took the leap and started the nose to tail butcher shop.
 
"I really believed there was an opportunity in this community to bring better food in, to close the gap. I am a believer that the food we eat is of vast importance and the system hasn't been working in our best interest for a long time, in particular when it comes to meat. I think there is a much better way to do it," Stine said. 
 
"We took a risk and it was a great opportunity to grow and start small. We quickly realized that we were right, there is a need for that, and that we needed more space."
 
Now they'll be offering baked goods, produce, dairy and other food products out of its Crawford Square location. 
 
"It is not just about meat but a philosophy of how you approach food, how you respect it, how you utilize it properly, how to not waste it," Stine said. "We now have the room to do that."
 

Nearly four years ago, Jazu Stine opened Red Apple Butchers alongside four other businesses at Berkshire Organics. His business has grown so much, he's expanding.
Keith Girouard, the regional director of the Berkshire office for the SBA, said Red Apple Butchers was provided financial modeling and forecasting, helped with a business plan and scouting locations, and was aided in getting financing through Lee Bank and the Pittsfield Economic Revitalization Corp.
 
"This is what the Small Business Administration is all about, trying to help small businesses grow and succeed whether it is through our loan programs or our technical assistance," Nelson said. 
 
The opening of such a shop supports a growing number of people living downtown, Tyer said. Recent years have seen the upper floors of North Street buildings being transformed into market-rate apartments and condominiums. A butcher shop adds to the changing dynamic of North Street.
 
"I'm really happy to be here to celebrate the opening of a new business right in our downtown that is going to be a great compliment to the art and culture scene, to the new downtown living we have and the emerging growth of market-rate housing," Tyer said. "It is a great moment for Pittsfield and North Street."
 
Farley-Bouvier said people didn't want to live downtown years ago but now that is changing. 
 
"I think it is so cool when I see small businesses popping up to support the people living downtown," Farley-Bouvier said.
 
Hinds said focusing on the companies that are "right here, right now" is a winning proposition.
 
"The more we can do that, the better off we all are," Hinds said.

Tags: new business,   business award,   SBA,   small business,   

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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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