Survey Finds Patients Highly Satisfied with VNA & Hospice

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NORTH ADAMS, Mass. — Patients of the Visiting Nurse Association & Hospice of Northern Berkshire Inc. are among the most satisfied in the country, according to a comparison of a national patient satisfaction database.

VNA & Hospice is in the top 25 percent of 350 agencies in the Fazzi Associates' Patient Satisfaction System. Fazzi named the local VNA "a national best practice agency" because of the high ratings its patients give for the care they receive.

"Agencies named as national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program — patient satisfaction," said Gina L. Mazza, Fazzi’s total performance director.

Richard Palmisano, president and CEO of Northern Berkshire Healthcare, VNA's parent organization, thanked VNA staff for the dedication and commitment to patients that earned Fazzi's 2008 Award of Distinction for superior performance in patient satisfaction.

"This award provides national recognition of something I have known all along," Palmisano said. "VNA & Hospice employees live our organization’s mission day in and day out by providing exceptional health care from the heart. Further, this award is a credit to our VNA staff and leadership, who are so deserving of recognition for excellence in the care they provide."

The VNA & Hospice of Northern Berkshire provides nursing, palliative and hospice care services needed to recuperate from illness, injury, or childbirth, or to manage an acute or serious medical condition while patients enjoy the comfort and security of their own home. The agency serves more than 1,100 patients each year. Members of VNA’s clinical team include nurses, physical, speech, and occupational therapists; medical social workers; and certified home health and hospice aides.
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Former Harry's Supermarket Under Construction for Restaurant

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — Construction is underway to transform the former Harry's Supermarket into a restaurant

Late last month, the Conservation Commission greenlit some tree pruning on the property. New windows and a new door can be seen in the front of the building. 

"It's a substantial renovation that's currently underway here," Brent White of White Engineering said, speaking on behalf of the applicant and owner, Huajie Zhu. 

A fire gutted the longtime Wahconah Street supermarket in 2023, and the following year, Zhu purchased the property for $460,000 two years ago to build a restaurant with hibachi in the existing footprint of the more than 100-year-old building. 

White explained that the project has been ongoing for over a year, and the Community Development Board granted the property a waiver to reduce the minimum required number of parking spaces so that additional spaces aren't needed.  

He noted that, looking at the site plan, there is very little room to do so. A mirror will be installed near the sharp turn on Bel Air Avenue to alleviate traffic concerns. 

Pruning will be done on trees in the southeast corner of the existing paved parking lot, as a number of branches are hanging over. The new owners also intend to patch, sealcoat, and re-stripe the parking lot. 

A fire tore through the building less than an hour after the supermarket closed for the day three years ago. An automatic sprinkler system is required for the new use. 

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