NORTH ADAMS, Mass. — Dr. Bethany King, an ear, nose, and throat doctor, or otolaryngologist, has joined Northern Berkshire Healthcare Physicians Group and the medical staff of North Adams Regional Hospital.
King has offices in the Ambulatory Care Center on the NARH campus and is accepting new patients. Her phone number is 413-664-5484.
King earned her medical degree from the Louisiana State University School of Medicine in New Orleans, and completed an internship in general surgery at the Mayo Clinic in Minnesota. She served her residency in otolaryngology at the University of Iowa in Iowa City. She is a member of the American Academy of Otolaryngology and the American Academy of Facial Plastic and Reconstructive Surgery.
"I'm a surgeon at heart, but I like the problem-solving that goes into primary care," said King. "Ear, nose, and throat medicine is much more than surgery. I enjoy the interaction with my patients. I like to talk to them, to educate them, and to take care of them."
Trained in the medical and surgical treatment of the ears, nose, throat, and related structures of the head and neck, otolaryngologists have expertise in managing their diseases and the sinuses, larynx, mouth and throat.
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PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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