Elder Services Moving to Another Pittsfield Location

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PITTSFIELD, Mass. - As of Aug. 1, Elder Services of Berkshire County will be located at 877 South St., Suite 4E, in Pittsfield, two miles south of their former location in downtown Pittsfield.  

Directions to the new location may be found at Elder Services’ website, www.esbci.org, or by calling 413-499-0524.

All phone numbers and email addresses will remain the same. To visit Elder Services at the new address, drive around to the back of the building, park in the visitors’ parking lot, and go to the visitors’ entrance. Press the intercom button and the security guard will buzz you in. Take the elevator to the fourth floor.  Elder Services’ offices are directly ahead to your left.

Elder Services of Berkshire County, Inc., is the Aging Services Access Point and the Area Agency on Aging for all of Berkshire County. Each year, Elder Services connects with more than 10,000 seniors, individuals with disabilities, and their caregivers, helping them live with dignity and independence and achieve the highest possible quality of life.

For more information on Elder Services, call 413-499-0524 or 1-800-544-5242.

If you would like to contribute information on this article, contact us at info@iberkshires.com.

BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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