BMC Opens New Community Infusion Service at Hillcrest Campus

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PITTSFIELD, Mass. — Berkshire Medical Center's Community Infusion Service, which provides infusion treatments for patients with a variety of illnesses and conditions, will be relocating to newly renovated, state-of-the-art space at the BMC Cancer & Infusion Center.

Community Infusion Services currently are provided at the main campus of BMC. The new unit at the BMC Cancer & Infusion Center will be built adjacent to the Hematology Oncology Infusion area on the fourth floor and will be a separate space in order to provide confidential and expert care for Oncology and Community Infusion patients. The move is expected to be completed by Sept. 19.

Community Infusion patients receive infusion treatments for non-cancerous conditions, including kidney and gastrointestinal disorders, arthritis, pregnancy, infections, anemia and other conditions. The number of patients requiring infusion treatment for these conditions has been growing, and this new unit is designed to accommodate the needs of patients now and in the future.

The new 12-chair unit will provide Community Infusion patients with an easily accessible location, convenient parking and a comfortable and picturesque setting at the Hillcrest Campus of BMC. Many of the nursing and pharmacy staff from the current Infusion Center at BMC will continue to provide these services in the new location.

The BMC Cancer & Infusion Center at the Hillcrest Campus of BMC provides comprehensive services to cancer and infusion patients throughout the region.

 


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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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