Mass 2-1-1 Day Celebrated Feb. 11
PITTSFIELD, Mass. — United Ways in Massachusetts will join United Ways across the country as they celebrate National 2-1-1 Day on Saturday, February 11, calling attention to this free comprehensive information and referral service that has been in operation here in Massachusetts since 2006 and is celebrating its 20-year Anniversary nationally.
Leading up to 2-1-1 Day, Lt. Governor Karyn Polito will formally announce the merger of the Call2Talk Mental Health/Suicide Prevention line with the statewide Mass2-1-1 platform.
Mass 2-1-1 is a referral line that is staffed by information and referral specialists 24/7 who connect residents to the resources they need. Last year, 1,262 calls were received from Berkshire County residents. Top needs included assistance with child care expenses, community shelter, electric service payments and food pantries.
The service also provides referral support for important non-emergency needs, such as developmental screening for a child, home health care for a relative, job training or free tax filing support.
Berkshire United Way provides funding support to Mass 2-1-1 to ensure sufficient coverage and access in the Berkshires. The organization also provides oversight as a member of the Council of Massachusetts United Ways, which created the service.
In addition to the referral line, Mass 2-1-1 also maintains a searchable online database.
