Total Access Computers Serves Adams' Tech Needs
ADAMS, Mass. — Dan and Andrew Maynard, owners of Total Access Computers, on 16 Hoosac St., want to be your friendly neighborhood tech experts.
The Maynards have one mission: to help people navigate the often-confusing waters of an ever-changing tech world.
"We like to help people, and we don't just fix your computer and send you on your way," Dan Maynard said. "We show you how to keep it clean and running properly because it is the right thing to do."
He started the business in the early 2000s in North Adams and it has been growing ever since.
"I put together a business plan, went in a with a few other people, started a little company and was doing sales and repairs," Maynard said. "I wanted to do something, and I like helping people."
The Adams native said he eventually brought his business to his hometown on Columbia Street, where it continued to grow, triggering another move to the much more pedestrian friendly Hoosac Street.
Andrew Maynard said they are currently renovating the shop that almost resembles a lounge with couches and chairs where the brothers can sit down with customers and help them get their devices back up and running.
Dan, as he tinkered with a customer's cell phone, said they can fix anything that has to do with computers.
"Anything computer related. Computers, TVs, networking," he said. "Quite an array of things. Sales and service, we enjoy educating a helping people."
Andrew said this charge to educate can also be seen on their Facebook page, where they keep followers abreast of online threats and the battle for net neutrality.
"We want to give people a heads up especially with net neutrality coming up," he said. "That is a serious issue."
The Maynards service both PC and Mac computers as well as mobile devices. They will also upgrade and optimize your computer, install hardware and software and anything else that daunts the less computer savvy.
Andrew said the most frequent service they provide in town is cleaning up computers
"We see a lot of infections," he said. "People can bring down their computers and we will just straighten them out."
Dan added they get a lot of return customers as he handed over the cell phone he was working on to its owner who admitted he was one of those returning customers.
Dan said they pride themselves on affordable service, quick turnaround time and are available for immediate onsite or remote support.
Quoting the shop's website: "We know how important your computer is to you, it's a lifeline to the world, access to vast amounts of information, it provides hours of entertainment and so much more. That is why we offer fast turnaround, to get you back on track."
A complete list of their services can be found on their website.
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