Rep. Farley-Bouvier named 2018 Provider's Council Legislator of the Year

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PITTSFIELD, Mass.— State Rep. Tricia Farley-Bouvier was named 2018 Provider's Council Legislator of the Year and awarded the Caring Bear presented by The Caring Force at their seventh annual State House Rally and Lobby Day on Tuesday, April 10. The award is annually given to legislative champions for their commitment to the human services sector.

"I was thrilled and honored to be recognized by these terrific community partners and receive the prestigious, and adorable, Caring Force Care Bear. It was that staff from Berkshire County ARC came to help celebrate that really made this award special," said Farley-Bouvier, who represents the 3rd Berkshire District.

"Rep. Farley-Bouvier is an exceptionally effective champion for our human services workforce," said Michael Weekes, president and CEO of The Providers Council. "On behalf of the 25,000 members of The Caring Force, we are honored to present her with our prestigious Caring Bear Award for 2018."

The Providers' Council is the state's largest membership association of community health and human services provider organizations, and hosts The Caring Force of professionals and supporters with clients, consumers and their families. Since its creation, The Caring Force has achieved success in helping bring modest pay increases to workers and increase funding for human services throughout the Commonwealth.

"As a former employee of the Berkshire County Arc, Tricia understands the important work done by our staff," said Ken Singer, president and CEO of the Berkshire County Arc. Singer provided the nomination. "All of us at BCArc are thrilled to see Tricia recognized for her support of human service workers. Her continued efforts on our behalf are greatly appreciated."

 

 

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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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