Berkshire Enterprises Breakfast Business Forum

Print Story | Email Story
Berkshire Enterprises is holding its next Free Business Breakfast Forum on Friday February 6th from 7:30-9:00 AM in the third floor Board Room at One Fenn Street in Pittsfield. The Forum is titled How Do You Handle Your Customer’s Problems? Steve Fogel, Program Director of Berkshire Enterprises will lead a discussion of where business men and women what business owners do when they are faced with a customer who has a problem.

Customer problems provide businesses with a chance to prove that the businesses care about customers and that they provide quality products and services that customers can depend on. We will discuss how to exceed customer expectations and still run a profitable business.

The forum will include a discussion by participants of their experiences with customers who had less than perfect experience with the products and services that they bought. We will also discuss our own experiences as customers with problems. We will discuss what works and what does not work?

The Forum is funded by generous support from Greylock Federal Credit Union, Legacy Banks, Berkshire Bank, TD Banknorth, and the Pittsfield Cooperative Bank in space provided by CompuWorks. The forum is aimed at owners and managers of small businesses and those who support small businesses. The forums include an active discussion of techniques that work and can be implemented easily. A light breakfast is included. Anyone who is interested in attending should register by calling Steve Fogel at 413-236-2141. Space is limited and reservations are required.

Berkshire Enterprises is a program of the Office for Workforce Development at Berkshire Community College.

1350 West Street Pittsfield, MA 01201 - 413-236-2141 Now located at Berkshire Community College
If you would like to contribute information on this article, contact us at info@iberkshires.com.

Lanesborough Town Meeting to Vote Budget, Bylaws & Vehicle Purchases

By Breanna SteeleiBerkshires Staff

LANESBOROUGH, Mass. — Tuesday's annual town meeting includes a $14 million operating budget, new short-term rentals, accessory dwelling units and sign bylaws, and free cash article appropriations.

Voters will gather at Lanesborough Elementary School on June 9 at 6 p.m. to decide on 20 warrant articles.

The fiscal 2027 budget is up a little over 10 percent. Some of the main increases are the Mount Greylock Regional School District and McCann Technical School: the McCann assessment is up more than 30 percent based on factors including enrollment and the school renovation project, and Mount Greylock's is up 11 percent.

Article 11 is for the town to vote to approve from free cash the sum of $16,298.48 for the McCann Technical School roof and window replacement project so as not to impact the budget. Article 3 is  appropriate $7,586,284 for Mount Greylock Regional School assessment.

Another notable increase was in life and health insurance, showing an increase of about 26 percent.

Ambulance Director Jen Weber is planning 24-hour coverage, which means more staff and a hike in her budget. One of the articles asks the town to appropriate $234,100 to operate the Ambulance Enterprise Fund for salaries and expenses.

Many town departments are looking for new vehicles. The Fire Department is looking to replace its outdated 1996 fire engine. There are two articles related to the truck at a total of $813,366. Article 12 would transfer $225,000 from free cash into the Fire Truck Stabilization Fund; Article 13 would transfer $605,000 from the fund and authorize the borrowing of $208,366.08.

The total includes a $100,000 contingency cost to cover any additional costs if a 2026 model-year chassis cannot be secured before new emissions standards go into effect in 2027.

The board at its last meeting moved the $225,000 transfer to come before the borrowing article, changing the stabilization number. If the $225,000 is not voted on, then they will amend the next article's number on the floor, subtracting the $225,000. This shows the borrowing number significantly lower.

Article 17 asks for the transfer of $80,000 from free cash to replace a police cruiser.

Police Chief Rob Derksen's aim is to replace one vehicle every other year, meaning the oldest vehicle gets replaced about every 10 years. 

He stressed that if delayed this year, the town may have to double up in a future year to get back on schedule, and that paying later usually costs more. The article will ask for $80,000 from free cash, the vehicles used to be funded by the BHRD.

Lastly, the Highway Department is looking to replace a 2014 International dump truck that will be a total of $330,000 and will take two to three years to receive.

Money will be used from last year's approval of $250,000 from free cash for the replacement of a 2012 highway front-end loader that was underspent $49,261. Town meeting is being asked to approve  a transfer of $53,274.85 from free cash and the use of $227,464 from funds from the Sale of Town Real Estate to fund the balance.

Other free cash proposals include $1,200 to purchase software to support tracking and ongoing maintenance schedules of town-owned vehicles; $42,000 for the replacement of the Highway Department's storage shed roof, $200,000 to reduce the tax levy.

View Full Story

More Central County Stories