Greylock Promotes Three to Market Manager Positions
PITTSFIELD, Mass. — Greylock Federal Credit Union has announced the promotions of Jean Noel, assistant vice president/branch manager in North Adams, Stephanie Carlson, branch manager in Great Barrington, and Joe Maffuccio, branch manager at Kellogg Street, Pittsfield, to the position of market manager.
The new position assigns each market manager responsibility for the branch they currently manage as well as other branches within their market area.
"Greylock has established this new market manager position to achieve even higher levels of member service, create management efficiencies, and better serve our expanding membership and future growth," said Peter Mirante, senior vice president/branch administration. "The change to our organizational structure will have the market managers serving as liaisons between the branch managers and branch administration, with the branch managers of nearby branches reporting directly to the market managers.
"I am excited to have Jean, Stephanie and Joe put their talents and experience to work as they assume these new roles. We congratulate them on their promotions."
Noel, Greylock's North Adams assistant vice president/branch manager, was promoted to market manager for the credit union's North Adams, Adams and Williamstown branches. She has been with Greylock since 2001. Noel is currently president of the North Adams Rotary Club and was a previous board member of the Northern Berkshire United Way in addition to other North Berkshire community organizations and events. She also served as co-chair for Greylock's North County Relay for Life team for several years and was co-chair of Greylock's Berkshire United Way Committee. In 2017, Noel played a prominent role in the coordination and management of Greylock’s merger with Landmark Credit Union, formerly located in North Adams.
Carlson has been Great Barrington branch manager since 2015 and will become market manager for the Great Barrington, Lee and Lenox branches. Carlson has been with Greylock since 2003 and was one of the original staff members when Greylock opened the Great Barrington branch that same year. Carlson developed coaching, mentoring and training skills as an instructor with Greylock's "The Member Advantage" (TMA) sales program. She is also a trainer for new hires at Greylock and is an active member of the Great Barrington Rotary Club.
As market manager, Maffuccio will continue to manage Greylock's Kellogg Street branch in Pittsfield while also taking responsibility for the branches at Merrill Road in Pittsfield and Lanesborough. Maffuccio has been with Greylock since 2007 and developed management, coaching and leadership skills in his five and a half years as a teller supervisor at the credit union's West Street branch in Pittsfield. He is active in neighborhood revitalization efforts, serving as a member of the Tyler Street Business Group on the Storefront Improvement Committee. Maffuccio also coaches Pittsfield youth sports and sits on the Berkshire United Way committee at Greylock Federal Credit Union.
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