CHP Great Barrington Practice Wins Patient Experience Award

Print Story | Email Story

GREAT BARRINGTON, Mass. — Community Health Programs Great Barrington Health Center has been recognized by Massachusetts Health Quality Partners for excellence in the primary care patient experience, based on patient surveys.

The MHQP Patient Experience Awards is a new program introduced this year by MHQP, a nonprofit measurement and reporting organization that brings together providers, health plans and patients to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts, with feedback from more than 65,000 commercially-insured patients across the state.

Awards were given to the practices that ranked highest in each of 11 performance categories, as well as an overall performance category determined by the practices with the best-in-class results across multiple categories. CHP Great Barrington Health Center received recognition for distinction in Empowering Patient Self Care.


"CHP approaches primary care as a partnership between patient and doctor, or patient and nurse practitioner," said Lia Spiliotes, CHP's chief executive officer. "This award affirms that our patients are motivated members of their health care team at CHP Great Barrington Health Center."

"Primary care is the heart of healthcare in Massachusetts," said Barbra Rabson, MHQP's president and CEO. "The practices recognized with these awards have distinguished themselves where it matters most – in the experiences of their own patients."

Since 1995, MHQP has been leveraging its unique position as an independent coalition of key stakeholder groups (providers, payers and patients) in Massachusetts healthcare to help provider organizations, health plans and policy makers improve the quality of patient care experiences throughout the state.

 


Tags: CHP,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

North Street Parking Study Favors Parallel Parking

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — A parking study of North Street will be presented at Tuesday's City Council meeting. The design maintains parallel parking while expanding pedestrian zones and adding protected bike lanes.

The city, by request, has studied parking and bike lane opportunities for North Street and come up with the proposal staged for implementation next year. 

While the request was to evaluate angle parking configurations, it was determined that it would present too many trade-offs such as impacts on emergency services, bike lanes, and pedestrian spaces.

"The commissioner has been working with Downtown Pittsfield Inc. and my office to come up with this plan," Mayor Peter Marchetti said during his biweekly television show "One Pittsfield."

"We will probably take this plan on the road to have many public input sessions and hopefully break ground sometime in the summer of 2025."

Working with Kittleson & Associates, the city evaluated existing typical sections, potential parking
configurations, and a review of parking standards. It compared front-in and back-in angle parking and explored parking-space count alterations, emergency routing, and alternate routes for passing through traffic within the framework of current infrastructure constraints.

The chosen option is said to align with the commitment to safety, inclusivity, and aesthetic appeal and offer a solution that enhances the streetscape for pedestrians, businesses, cyclists, and drivers without compromising the functionality of the corridor.

"The potential for increasing parking space is considerable; however, the implications on safety and the overall streetscape call for a balanced approach," Commissioner of Public Services and Utilities Ricardo Morales wrote.

Bike lanes and parking have been a hot topic over the last few years since North Street was redesigned.

In September 2020, the city received around $239,000 in a state Shared Streets and Spaces grant to support new bike lanes, curb extensions, vehicle lane reductions, and outdoor seating areas, and enhanced intersections for better pedestrian safety and comfort.

View Full Story

More Great Barrington Stories