BFAIR Names New Director of Quality Compliance

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NORTH ADAMS, Mass. — Erin Shea has been promoted to the director of Quality Compliance at BFAIR (Berkshire Family And Individual Resources).

Shea holds a bachelor's in social work from Our Lady of Elm's College and is a licensed social worker with more than 15 years of progressive experience supporting elders and individuals with disabilities and their families. She began her career at United Cerebral Palsy of the Berkshires and as a social worker with Berkshire Health Care Systems.  

Over the past 10 years, she has assumed a variety of roles at BFAIR, one as the assistant director of the Day Habilitation Center.


In 2014, the BFAIR Homecare program was developed and Shea was promoted to the director of Homecare Services.  As director, she was responsible overseeing the Elder Service of Berkshire County contract and the Acquired Brain Injury/Moving Forward Plan Community Living Waiver services through Massachusetts Rehabilitation Commission.

Most recently, Shea has been promoted to the director of Quality Compliance, ensuring BFAIR meets internal quality standards, requirements of external funding and regulatory sources, as well as consulting on Human Rights for the agency.

"Erin is an integral part of the agency with respect to program development. The quality of her programs speaks to her ability to organize, promote and execute systems consistent with what we need with this new position," Theresa Gelinas, SVP of Day Services, said.


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