BCC Hires New Staff in Human Resources, Enrollment Services

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PITTSFIELD, Mass. — Berkshire Community College has brought on a new staff personnel in human resources and in the Enrollment Services department.

T.J. Karis has joined the Enrollment Services team as an admissions counselor. Karis recently graduated with honors from MCLA, majoring in philosophy and English literature plus a strong minor in Spanish. He also earned an associate degree in liberal arts and sciences with a concentration in world languages from Middlesex Community College. 

Most recently, he worked in Access Services at Southwestern Vermont Medical Center in Bennington, Vt. A lover of languages and linguistics, he is fluent in Spanish, proficient in Italian and Esperanto, and has basic proficiency in Russian, American Sign Language and Arabic.

As an admissions counselor, Karis will support prospective students as they take the next steps in their academic journeys while working with faculty and staff to help shape a supportive and diverse college community. 

In addition, Sean Grady has been hired to fill the position of human resources business and communications manager. Grady has been a part of the BCC community for more than six years, working part-time while he pursued his education. He earned his associate of science degree at BCC, his bachelor of science degree from UMass Lowell, and recently completed the Isenberg MBA program at UMass Amherst.

Grady has filled multiple roles on campus over the years, including in the Facilities Department, the Mailroom and Copy Center, OLLI, and most recently, in Human Resources. As part of his MBA program, he also served as an intern and completed his practicum in the Marketing and Communications Department.

In his role as human resources business and communications mnager, Grady will be primarily responsible for managing the job posting and recruitment process and for tracking and evaluating data relating to HR activities to respond to information requests and to improve department efficacy.


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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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