Verizon Strikes Hit Berkshire County

By Nichole DupontiBerkshires Staff
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Verizon workers in Great Barrington said they'll stay on the picket line until their contract with the communications giant is resolved.
GREAT BARRINGTON, Mass. — Area Verizon workers won't be heading to the "poles" anytime soon after contract negotiations broke down over the weekend on health care and pension issues.

More than a dozen Verizon workers and their families from Peru, Hatfield, Great Barrington and surrounding communities gathered in front of the Verizon headquarters on Tuesday afternoon on Bridge Street.

According to David Wasuck, who has worked for the company for the past 11 years, it's not about the money.

"If we put this into perspective, this company made $17 or $18 billion last year," he said. "To say that this is about competition is ridiculous. In the last quarter, they made $10 billion and netted $6 billion. Clearly, no one is hurting for money."

As of midnight on Sunday, Aug. 7, some 45,000 union workers from Massachusetts to Virginia declared a strike as negotiations between Verizon and union chapters broke down, leaving workers without a contract as of Saturday. Many area Verizon employees belonging to the regional chapters of the International Brotherhood of Electric Workers (2324) and the Communications Workers of America joined the 6,000 workers statewide in one of many demonstrations planned for Berkshire County and beyond.

The strike does not affect the company's separate wireless or retail divisions.

The sticking point is, not surprisingly, health care. But IBEW business manager John Rowley said it's much more than that.

"This should be give and take, that's what a negotiation is," he said. "But at the bargaining table they have tried to isolate every issue inside of taking the contract on as a whole package. That's totally fruitless, this isn't an auction. Health care is just one of some 40-odd issues on the table. They're not being honest with their workers. On June 22, we sent a counter proposal and they said that they would look it over and respond. They never came back with another set of proposals. They wanted this to happen."

Philip Santoro, Verizon's regional media relations manager, said a strike is far from what the company wanted. In fact, he said, both sides are continuing talks in hopes of resolving the negotiations quickly. In the meantime, Verizon has been training "tens of thousands" of temporary employees ranging from management to retirees to fill in gaps left by the strike.


"What it really comes down to is health care," Santoro said. "Currently we pay 100 percent of their premiums for workers, retirees and their families. This is a big stumbling point. We've put different plans on the table. They won't allow us to freeze the pension that we currently have, but in turn we would enhance contributions to 401(k)s. It's a creative compensation and benefits package."

Santoro said reconfiguring contracts and making changes is necessary, especially considering the diminishing role of landline phones and communication.

"This part of the business was rapidly created at a time when Verizon was monopoly," he said. "There was no such thing as Vonage or Skype or Google Voice. We are losing these customers every day. We're trying to bring some parity to salaries and benefits. Verizon pays $40 million in benefits to our employees. That's not including salaries and other benefits. I don't think any company pays 100 percent on deductibles."

The phone system has been operating well so far, said Santoro. "Customers should expect some delay in installations because we don't have as many guys working in installation as it would if the union was on board ... typically we can repair an Internet line or phone in a few days."

Backup plans have been made to bring in more workes from the other parts of the state and beyond should a major event affect the lines. There have been some incidents of sabotage in the eastern part of the state, but none here.

"[Sabotage] creates havoc and slows down installations but more importantly, it puts people's lives in danger," said Santoro, because they can't call for help for health problems or emergencies. "We've got most of those people back up and running."

While Verizon may be hoping for a quick resolution to the standoff, others say the talks could drag on for months. Marci Lillie, who has worked for Verizon for 21 years alongside her husband, said strikers are more than willing to weather the storm, whatever it may bring.

"We've lost two incomes as a result of this," she said. "It's been very stressful and I'm just trying to make sure that my kids are OK. We're going to show up every day until this gets resolved."

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Pittsfield Remembers Lives Lost to Overdose, Underscores Harm Reduction

By Brittany PolitoiBerkshires Staff

Mayor Peter Marchetti reads a proclamation at City Hall encouraging residents to raise awareness and lift each other up. 

PITTSFIELD, Mass. — Dozens of people gathered downtown on Monday to remember those lost to overdose and work toward a future of zero deaths from substance use disorder. 

The Berkshire Overdose and Addiction Prevention Collaborative and its partners held a proclamation reading and flag-raising at City Hall, followed by a standout in Park Square with signs promoting the use of naloxone, harm reduction, and reducing associated stigma. 

There were 23 fatal overdoses in Berkshire County in 2025, 11 in Pittsfield. This is down 44 percent from the 41 countywide fatalities in 2024. 

While it is a significant decrease, advocates want to see that number at zero. 

"On the one hand, we're very pleased to see this significant of a decrease. This is actually the lowest number that we've had since [Department of Public Health] started collecting these numbers in 2013, but the goal is still zero," said Andy Ottoson, public health planner with the Berkshire Regional Planning Commission. 

August is International Overdose Awareness Month, the world's largest annual campaign to end overdose, remember those lost without stigma, and acknowledge the grief of families and friends left behind. September is National Recovery Month, a national observance to educate the public on the importance of substance use treatment and mental health services.

Samantha Kendall of Berkshire Harm Reduction explained that it is truly meeting people where they are, as they are, and when they are, "and I think we all do a really great job at that."

"We also want to remember that we're building a community for everybody, and systems and policies for everybody. That's really important in harm reduction work, so that's also the reason we're here today," she said. 

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