Survey Finds Patients Highly Satisfied with VNA & Hospice

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NORTH ADAMS, Mass. — Patients of the Visiting Nurse Association & Hospice of Northern Berkshire Inc. are among the most satisfied in the country, according to a comparison of a national patient satisfaction database.

VNA & Hospice is in the top 25 percent of 350 agencies in the Fazzi Associates' Patient Satisfaction System. Fazzi named the local VNA "a national best practice agency" because of the high ratings its patients give for the care they receive.

"Agencies named as national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program — patient satisfaction," said Gina L. Mazza, Fazzi’s total performance director.

Richard Palmisano, president and CEO of Northern Berkshire Healthcare, VNA's parent organization, thanked VNA staff for the dedication and commitment to patients that earned Fazzi's 2008 Award of Distinction for superior performance in patient satisfaction.

"This award provides national recognition of something I have known all along," Palmisano said. "VNA & Hospice employees live our organization’s mission day in and day out by providing exceptional health care from the heart. Further, this award is a credit to our VNA staff and leadership, who are so deserving of recognition for excellence in the care they provide."

The VNA & Hospice of Northern Berkshire provides nursing, palliative and hospice care services needed to recuperate from illness, injury, or childbirth, or to manage an acute or serious medical condition while patients enjoy the comfort and security of their own home. The agency serves more than 1,100 patients each year. Members of VNA’s clinical team include nurses, physical, speech, and occupational therapists; medical social workers; and certified home health and hospice aides.
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Pittsfield Council Passes $232.7M Budget

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The City Council unanimously approved a $232.7 million budget for the upcoming fiscal year. 

It is a modest, almost 2.9 percent increase from FY26. 

"I do want to give the community kind of a heads up as we move forward on budgets. What we see coming out of the federal government that's trickling down to the states, it's going to be harder and harder for us as a community to meet our needs under the Proposition 2 1/2," Councilor at Large Alisa Costa said. 

"We're going to have challenges, as we've seen communities across the state trying to override the Proposition 2 1/2, because we have dwindling amounts of money coming from the state and federal government." 

She pointed out that, at the same time, utility bills are going up for both residents and the city, as are the costs of pavement and other items. 

The amended budget of $232,777,720, down from the $232,782,090 originally proposed, includes cuts to the Department of Diversity, Equity, and Inclusion and the restoration of funds for councilors to attend the annual Massachusetts Municipal Association conference. 

The Pittsfield Public Schools' $86,855,061 budget includes $68,886,061 in state Chapter 70 funding and $18 million from the city. With $345,000 in school choice and Richmond tuition revenues, it totals $87,200,061 and is an approximately $300,000 increase from the Pittsfield Public Schools' FY26 budget of $86.9 million. 

The district's budget will fund 13 schools, as Morningside Community School will retire in the fall, and includes the middle school restructuring. 

Councilors also approved the use of $2 million in certified free cash to reduce the tax rate, and appropriated $450,551 for parking-related expenditures. 

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