Survey Finds Patients Highly Satisfied with VNA & Hospice

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NORTH ADAMS, Mass. — Patients of the Visiting Nurse Association & Hospice of Northern Berkshire Inc. are among the most satisfied in the country, according to a comparison of a national patient satisfaction database.

VNA & Hospice is in the top 25 percent of 350 agencies in the Fazzi Associates' Patient Satisfaction System. Fazzi named the local VNA "a national best practice agency" because of the high ratings its patients give for the care they receive.

"Agencies named as national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program — patient satisfaction," said Gina L. Mazza, Fazzi’s total performance director.

Richard Palmisano, president and CEO of Northern Berkshire Healthcare, VNA's parent organization, thanked VNA staff for the dedication and commitment to patients that earned Fazzi's 2008 Award of Distinction for superior performance in patient satisfaction.

"This award provides national recognition of something I have known all along," Palmisano said. "VNA & Hospice employees live our organization’s mission day in and day out by providing exceptional health care from the heart. Further, this award is a credit to our VNA staff and leadership, who are so deserving of recognition for excellence in the care they provide."

The VNA & Hospice of Northern Berkshire provides nursing, palliative and hospice care services needed to recuperate from illness, injury, or childbirth, or to manage an acute or serious medical condition while patients enjoy the comfort and security of their own home. The agency serves more than 1,100 patients each year. Members of VNA’s clinical team include nurses, physical, speech, and occupational therapists; medical social workers; and certified home health and hospice aides.
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Lanesborough Passes FY 2027 Budget, Warrant Articles

By Breanna SteeleiBerkshires Staff
LANESBOROUGH, Mass. — Town meeting on Tuesday approved an almost $14 million fiscal 2027 budget, and approved bylaws for short-term rentals and signage, and for public safety vehicles. 
 
Of the 20 warrant articles, one, Article 7, to use free cash to pay prior fiscal year bills of $941.27 was indefinitely postponed by Moderator David Rolle because the bills were for the fire association.
 
Some 247 of the town's more than 2,600 registered voters filled Lanesborough Elementary School, debating articles during a meeting that lasted more than three hours. 
 
The town's 2027 spending plan is up more than 10 percent, with the main increases from higher enrollment in the regional schools and the McCann Technical School renovation project.
 
Voters approved the assessment of $7,586,284 for Mount Greylock Regional School. They also approved Article 11, which was the use of $16,298.48 in free cash for the McCann's roof and window replacement project so as not to impact the budget. 
 
Ambulance Director Jen Weber is planning 24-hour coverage, which means more staff and a hike in her budget. Article 5 asked the town to appropriate $234,100 to operate the Ambulance Enterprise Fund for salaries and expenses, which passed.
 
Fire Chief Jeff DeChaine spoke to the audience on his articles and the need for a new truck to replace the 1996 fire truck, listed on the warrant articles for a total $813,366, which includes a $100,000 contingency cost on whether a 2026 model-year chassis can be secured before new emissions standards in 2027. If they get the 2026 chassis, that contingency likely won't be needed.
 
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