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The Fire Department rescued four people and one cat from the Spruces Mobile Home park.

Four Rescued By Boat From Spruces

By Andy McKeeveriBerkshires Staff
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Water was nearly five feet deep in the park.
WILLIAMSTOWN, Mass. — Four people and one cat were rescued by boat from the Spruces Mobile Home park after the Hoosic River overflowed.

According to Fire Chief Craig Pedercini, the park was flooded with as high as 4 or 5 feet of water. A bus was brought in to evacuate the residents earlier this morning but some refused to leave. After the river overflowed, rescue workers used the boat to save the few that were remaining.

"As far as I know everybody is out of there," Pedercini said. "People changed their minds since the river crested over on the east side."

Even still, a couple residents initially refused to leave but Pedercini said emergency personnel was "persistent" and able to convince them to leave on the boat. The power and gas was cut from the park. At about 5:30 p.m. fire officials left the scene.

Residents were urged to evacuate prior to the onset of Hurricane Irene but many remained. Park manager Kimberly Purcelli said the residents were given yellow pieces of papers to hang in their windows to signify that they had left the home. However, some had hung the sign and stayed which made it difficult to know who had actually left.

"We pleaded with them to leave," Purcelli said, adding that the park managers and some park residents had knocked on everybody's door and asked residents to leave.

At about 5 p.m. Purcelli said the damage to the park is significant. People are being turned away from entering the park until at least Tuesday, Purcelli said.

The Williamstown Elementary School was opened as a shelter but some people went to the homes of friends or family.

Purcelli said a stop sign was completely underwater and Pedercini said 8 inches of water have been reported in the homes.

Despite the few that needed to be rescued by boat, Purcelli sang high praise for the residents' response to the storm.

Tags: flood,   Irene,   Spruces,   

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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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