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McCann Technical School graduated 31 from its postsecondary programs on Monday night.

McCann Postsecondary Graduates Urged To Excel

By Tammy DanielsiBerkshires Staff
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Jamie Drennan, class of 1981, was presented with a lifetime achievement award in surgical technology by Drs. Michael DiSiena, left, Laurence Cohen, Jonah Marshall, Mark Sprague, and Kevin Mitts (not pictured). See more photos here.
NORTH ADAMS, Mass. — Life got in the way of Erica Holman, but on Monday night she was back on track with a certificate in medical assisting and date with a national competition later this month.

"I've been wanting to do this for a long time," said Holman, as friends and families snapped pictures of her in her graduation getup, or grabbed a congratulatory hug. "It just took a little while, I was doing life ... and life gets in the way of things.

"But I eventually got into it and I pushed myself hard."

Holman was one of 31 graduating from the McCann Technical School postsecondary programs for 2012. The number of graduates may have been small, but the crowd gathered in the school gymnasium to watch them pinned and presented was outsized and cheering.

Graduates completing coursework in cosmetology, medical assisting, dental assisting and surgical technology received certificates from their instructors, Principal Kathleen Millard and School Committee Chairman Daniel J. Maloney Jr.

"We are extremely proud of these 31 young adults for the ongoing committment they have made to their careers by participating in one of our fine programs," said Millard. "These graudates take the traditions of McCann Technical School seriously and through their hard work and, your continued love and support, we are confident they are prepared to meet the challenges of the 21st century."

Maloney encouraged the graduates to be aware of what their patients, clients or residents are trying to tell them so they can better understand their needs.

"We hear thousands of sounds a day," he said. "Effective listening, by contrast, involves not only hearing but comprehending and understanding the message."

Holman, of North Adams, didn't complete high school, instead going to work full time for awhile. But she earned her General Educational Development diploma with high scores and entered the McCann program last fall.

"It was very intense, it was like a two-year course in a 10-month period," said the Clarksburg native, who adds she's got interviews lined up and resumes out. "You pretty much have to devote yourself to school."


Erica Holman gets her certificate in medical assisting from Chairman Daniel J. Maloney Jr.
She's done well. So well, that she earned a gold medal in SkillsUSA and will be attending the national competition in Kansas City, Mo. Also attending will be Josephine Deeley of Clarksburg who scored a gold medal in dental assisting.

The skills that she and her classmates have attained will give them pride, direction and define who they are, said keynote speaker Dr. Mark Sprague of Berkshire Orthopaedic Associates, and was one of two words he wanted to give them. The second: commitment.

"Regardless of which career you choose, commit yourself to excelling in your craft beyond your education," he said. McCann truly has fingerprints in every corner of Berkshire County and beyond, and through this continued committment you can make our community better."

He had a role model for them: Jamie Drennan of Pittsfield, a surgical technician at Berkshire Medical Center and 1981 graduate of the McCann program. Sprague, with four surgical colleagues Drs. Leonard Cohen, Jonah Marshall, Michael DiSiena and Kevin Mitts, presented Drennan with a lifetime achievement plaque for her dedication and professionalism.

"The only one thing absolutely certain about technology is it will change, no question," Sprague said. "No matter what you see now, it will be different 10 years from now.

"She had an unbelievable ability to adapt to new technology ... Every single day enjoy what you do and think of the people who came before you and their ability to adapt ... and her wonderful ability to have fun all the time regardless of what it was."

Marshall said she was a friend and colleague, and an outstanding teacher who "was lively and entertaining but a truly professional individual who helped me with my career."

A teary Drennan quipped that she had told her instructor nearly 40 years ago that she knew this job was a calling. "She said you need a sense of humor, and I said, 'well, I can keep them in stitches.'

"It's the best job I ever had."

The Graduates: Scholarships & Awards
Cosmetology
Morgan Brittany Boucher, Cheshire
Jessie Ferdinando, Adams
Ashley Perkins, Drury
Shauna Lavigne, Monroe
Tammy Goodell, North Adams
Kacie Mills, North Adams

Billie Jeanne Philips, Pittsfield

Dental Assisting
Brandi Gennette, Adams
Amy Krutiak, Adams
Josephine Deeley, Clarksburg
Amber LaBonte, Dalton
Kayla Aldam, Pittsfield
Bridget Breault, Pittsfield
Jacquelyn Conroy, Pittsfield
Christina D'Ascanio, Pittsfield

Metal Fabrication
Christopher Cirullo, Clarksburg
Medical Assisting
Hannah Martin, Adams
Ashely WeatherWalks, Florida
Alison Borey, North Adams
Linnie Renee Ferrara, North Adams
Stephanie Guzman Alvarado, North Adams
Maryjean Haden,North Adams
Erica Holman, North Adams
Jennifer Martin, North Adams
Ramsey Scott, North Adams
Lynn Pinsonneault, Savoy

Surgical Technology
Becky DeBlois, Adams
Svetlana Korsakova, Adams
Yvon's Nicolas, Lenox
Julie Griffin, North Adams
Hannah Goodrich, Pittsfield
Tina Pause, Savoy
Adams Mountain Club Scholarship: Hannah Martin, medical assisting
Sharon Ferguson Memorial Scholarship: Josephine Deeley, dental assisting
Massachusetts Dental Society Scholarship: Amber LaBonte, dental assisting
Dental Assisting National Board Stipend: Amy Krutiak, dental assisting

SkillUSA State Competition Awards

Bronze Medal Winners:
Cosmetology (more than 500 hours): Morgan Boucher Job Interview: Christina D'Ascanio, dental assisting

Gold Medal Winners
Dental Assisting: Josephine Deeley
Medical Assisting: Erica Holman



Tags: award,   graduation 2012,   McCann,   postsecondary,   

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BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
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