image description
Berkshire Bank officials presented a check to Goodwill Industries.
image description
Bank officials presented a check to the Eleanor Sonsini Animal Shelter.

Berkshire Bank Cuts Ribbon On Renovated North Street Branch

By Andy McKeeveriBerkshires Staff
Print Story | Email Story

Sean Gray, Michael Supranowicz, Daniel Bianchi, Tami Gunsch and Heidi Higgins cut the ribbon on the newly renovated branch.

PITTSFIELD, Mass. — Berkshire Bank donated $1,500 to local organizations Wednesday to celebrate the opening of their newly renovated North Street branch.

The renovated branch features a cafe, a community room and a new teller layout intended to provide a more comfortable experience for the customers as well as reduce bank errors.

But bank officials didn't hark on the branch itself but rather used it as an example of how much they care about the community.

"We are very committed to Berkshire County and downtown Pittsfield," Tami Gunsch, senior vice president of retail banking, said.

Bank employees have put in thousands of hours helping community organizations during paid shifts and given grants to many organizations, which Berkshire Bank Foundation Executive Director Peter Lafayette claims could be the most by any employer in New England.

The ribbon-cutting ceremony continued that emphasis with $1,500 donations to both the Eleanor Sonsini Animal Shelter and Goodwill Industries of the Berkshires.

"This means a lot," said Goodwill CEO Frank Engels, adding that the money goes to their "Suit Yourself" program which provides free work clothing for those entering or reentering the workforce. "This type of reaching out is extremely important to us."


Eleanor Sonsini Director Megan Padgett was at a loss for words with the donation because the shelter is so small and can only survive with volunteerism and gifts.

"We rely very heavily on community organizations and our volunteer staff," Padgett said.

On the business side, bank Executive Vice President of Retail Banking Sean Gray said they have loaned the most money than ever before in the last year, further helping the economy grow.

"We're really proud to be part of this community," Gray said. "No community is more important than our home base."

One of the the bank's gifts was te donation of their former offices on Allen Street to 1Berkshire. That gift stood out the most for Berkshire Chamber of Commerce President Michael Supranowicz. He called the branch renovation just "a small investment" while the larger investments are the ones in the community the bank is making every day.

"Berkshire Bank has always been a great partner," said Mayor Daniel Bianchi. "We just wish you the very best of luck."

If you would like to contribute information on this article, contact us at info@iberkshires.com.

BHS Provider Clinics Win MHQP Patient Experience Awards

PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."
View Full Story

More Pittsfield Stories