Healogics Regional Director of Clinical Operations Merriann DeTeso, left, Eric Unser, area vice president of Healogics and North Adams Regional Hospital CEO Tim Jones were on hand for the award presentation.
NORTH ADAMS, Mass. — Healogics presented its Center of the Year Award to the Wound Healing Center of the Berkshires at North Adams Regional Hospital on Wednesday morning.
The wound center was ranked first out of 85 hospitals in Zone 1, with locations ranging from Maine in the Northeast to Ohio in Midwest. Healogics is a national company that partners with hospitals like NARH to provide wound therapy.
The center holds a 100 percent customer satisfaction rate, according to Press Ganey, a health care consulting firm, and a heal rate of 98 percent. The median days to heal is 30 days or less.
"Since we've been open we accomplished a lot," said Ruth Lennon, the clinical manager at the hospital's wound center.
The wound center opened in October 2009. It provides access to advanced therapy for various ulcers, nonhealing surgical wound infections and more through the use of hyperbaric chamber treatments.
Since opening, it has provided 150,000 minutes of hyperbaric oxygen therapy and seen 14,000 wound-care visits.
The staff is made up of Medical Director Dr. Fred Landes and Drs. George Csank, Jean Culver, Anibal Fernando Ponce and Oscar Rodriguez. They are supported by Lennon, hyperbaric oxygen technicians Gladys Conklin and Mary Bryant, case managers Joan Sadlow and Robin Lemay, and office coordinator Wendy Kelly.
On hand for the brief presentation was Merriann DeTeso, regional director of clinical operations; Eric Unser, area vice president of Healogics; Kelly Morse, the center's program director; Jennifer Rush, senior vice president of patient care at NARH, Kelly and Lennon.
This award comes just under a month after the center was named a "center of distinction," a title reserved for centers that meet several criteria, including high healing rates and patient satisfaction.