Letters: Closing Greylock Pavilion Fails Patients

The following is a letter submitted to Tim Jones, CEO and president of Northern Berkshire Healthcare, by representatives of the local Massachusetts Nurses Association.

On behalf of the registered nurses of North Adams Regional Hospital, with the full support of our union and professional association, the Massachusetts Nurses Association/National Nurses United, we are writing to express our strong opposition to the planned closing of the Greylock Pavilion. We believe this closing represents an abrogation of this institution's mission of providing comprehensive services to all members of our community and a failure to provide state-mandated care parity for those suffering with acute mental illness and substance abuse issues.

As stated on our hospital web site, "North Adams Regional Hospital offers complete inpatient psychiatric services at Greylock Pavilion. Greylock Pavilion is now known throughout Western Massachusetts for its effective treatment programs, offering secure high quality inpatient hospitalization for the adult in need of acute, short-term psychiatric treatment. We provide a safe, therapeutic milieu, encouraging patient and family involvement. Our philosophy is based on the patient's total needs - both physical and emotional."

The nurses of NARH are proud of this program and what it offers to the most vulnerable in our community, and we are appalled that our administration is now proposing to abolish this program and to go back on the commitment to meet our patients "total needs – both physical and emotional." We are concerned that this decision is being made in the midst of a growing shortage of psychiatric beds and services throughout the commonwealth, and Western Massachusetts in particular. The loss of this program will no doubt result in psychiatric patients languishing for hours, if not several days, waiting for appropriate care and treatment in our and other facility's emergency department, while other patients will go without treatment altogether, leaving them to suffer on our streets, in our homeless shelters or, as is the case throughout the state, in our corrections system.

MNA Chairman Ruth O'Hearn, registered nurse
North Adams Regional Hospital MNA Committee

North Adams Updated on Schools, Council President Honored With 'Distinction'

By Tammy Daniels iBerkshires Staff
12:31PM / Wednesday, March 25, 2026

Superintendent Timothy Callahan gives a presentation on the school system at Tuesday's City Council meeting. 

NORTH ADAMS, Mass. — The City Council got an update on what's up in the school system and its president was inducted into the mayor's Women's Leadership Hall of Fame.

 

Mayor Jennifer Macksey, as the city's first woman mayor, established the Hall of Fame in 2022, during March, Women's History Month, to recognize local women who have had a positive impact on the city. Past inductees have included the council's first woman president Fran Buckley, Gov. Jane Swift and boxing pioneer Gail Grandchamp. 

 

She described President Ashley Shade as a colleague and a friend and a former student. 

 

"Ashley is known not just for her leadership, but for her compassion, her ability to listen, to understand and to stand up for those whose voices are often gone unheard," the mayor said. "She has been a tireless advocate for the LGBTQ plus community and marginalized communities at both the local and national level here in North Adams."

 

Elected in 2021, Shade is the first openly transgender person to hold the role of council president in Massachusetts. She also leads the first-ever woman majority council in the city's history. 

 

The McCann Technical School graduate also has served on boards and commissions, "always working to make our city more inclusive, equitable and welcoming," said the mayor. "Ashley not leads not only with strength, but with a heart, and our community is a much stronger place because of it."

 

Shade, wearing her signature pink suit, was presented with a plaque from the mayor designating her a "woman of distinction."