Village Ambulance Recovering From Embezzlement

By Stephen DravisiBerkshires Staff
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Dr. Erwin Stuebner told the board that new safeguards are in place to ensure Village Ambulance's financial security.

WILLIAMSTOWN, Mass. — Village Ambulance Service is recovering from a major theft of its funding.

The Selectmen on Monday heard a report from the president of the board of the nonprofit service, who explained that the agency was making strides to recover from the damage done by the theft of $240,000 over a three-year period by its former general manager and business manager.

Dr. Erwin Stuebner told the board that new financial safeguards are in place, the board has been reconstituted to bring in individuals with business expertise, and the former employees are making full restitution as part of a plea agreement with the district attorney's office.

Albert Miller pleaded guilty two weeks ago and placed on three years' probation. The case of his wife, Cara Miller, the former office manager, is still pending.

"It's been a very frustrating time for the board, the president and our dedicated employees," Stuebner said, adding that rumors about the embezzlement were flying around town for some period of time before the first criminal case was resolved earlier this month.

"Now, we're able to tell people that our excellent service continued uninterrupted."

Stuebner also talked about the challenges to that service that were presented with the closure of North Adams Regional Hospital.


The loss of the local hospital means it takes more time, fuel and wear and tear on ambulances to transport patients. Stuebner said Village Ambulance works in conjunction with North Adams Ambulance Service to make sure both communities are covered in the event that either agency's vehicles are tied up in Pittsfield on runs to Berkshire Medical Center.

The loss of NARH had another, less obvious impact on Village Ambulance, Stuebner explained.

The Williamstown ambulance service lost some of its revenue from the transfer of patients from North Adams Regional to their homes or nursing homes. Those trips, now from Berkshire Medical Center, instead have been assigned to ambulances in Central Berkshire County, he said.

VAS is negotiating to regain some of that business, Stuebner said.

As for the other impacts of the NARH closure, some of that will be mitigated when Berkshire Medical Center opens its satellite emergency department at the former hospital, hopefully some time this spring, he said.

Stuebner used his appearance before the board to renew calls that the ambulance service's needs be taken into account by the town's Public Safety Building Study Committee and expressed frustration that the nonprofit was not being given proper consideration by the panel.

The committee has been focusing on the possibility of a shared fire and police department facility.


Tags: ambulance service,   embezzlement,   NARH,   

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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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