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Veteran OR nurse Tara Garcia is glad to be 'home' in North Adams again.
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Carol Fairchild in a newly upgraded operating room.
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Fairchild explains the functions of the digital tower in the OR.
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CSR tech Jaime Ryll, right, and Steris Corp. salesman Vincent Callahan in the clean service area.
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The nurses area.
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A shoulder repair tool kit.

BMC North Reopens Operating Rooms

By Tammy DanielsiBerkshires Staff
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Carol Fairchild, director of the Crane Center, explains some of the changes at the newly relicensed operating rooms in North Adams.

NORTH ADAMS, Mass. — The operating rooms at the former hospital are being put back into use after a nearly $1 million upgrade.

Two of the four surgical suites at the Northern Berkshire Campus of Berkshire Medical Center will begin orthopedic outpatient surgeries on Monday.

"It's a relief, it's exciting and I think people are happy," said Dr. Jonathan Cluett. "We're able to reinvigorate some energy into this resource and, ultimately, back into the community."

Cluett and his colleagues Drs. James R. Whittum and Suk Namkoong of Orthopedic Associates of Northern Berkshire have been doing operations at the Berkshire Medical and its Crane Center since the closure of North Adams Regional Hospital last March.

Beginning Monday, they will be able to offer outpatient procedures such as treatments for carpal tunnel, torn rotator cuffs, and joint repairs three days a week. Full joint replacements will be still be done at BMC because they require a hospital.

"The improvements that have been done by BHS are incredible," Cluett said. "They have really made this a first-class facility ... this is really awesome what's up here."

The opening of the operating rooms is the latest medical service to be restored to the former Northern Berkshire Healthcare campus.

Renovations began in November, said Carol Fairchild, director of the Crane Ambulatory Surgical Center, and was licensed on Thursday.

"We bought everything new," she said. "We wanted to open with all up-to-date equipment and supplies."

New equipment included LED Skytron operating lights that are not only energy-efficient but don't throw shadows or heat. A $190,000 computer tower offers a high-definition view of the procedure and controls for the tools, all while recording the surgery.

A software package averages out how much time each doctor takes for a procedure to create the OR schedule. Other systems track inventory and the sterilization process.

Some $872,000 total was invested in updated equipment and space modifications to create a central sterilization room. BMC, which purchased the facility in August, had planned to invest $6 million in total in the building.

Fairchild it took a team of 40 representing all aspects of the services — from equipment to phones to housekeeping to architects — to bring the project to fruition.


"It's very, very complex," she said. "This is the 13th or 14th [surgical center] I've opened and it only gets more complicated as time goes on."

Permit applications were submitted in December and Fairchild said the state was very responsive despite being hampered by weather and staffing.  

"They were really going above and beyond," she said.

All four operating rooms are licensed but only Rooms 1 & 2 and a smaller recovery area will open for the moment. Urology is expected to resume use of the suites in the coming months.

"We had to license the whole area and prepare the whole area," said Fairchild.

Registered nurse Tara Garcia estimated that the OR was about 95 percent the same - but a lot better.

"From my standpoint, it looks very familiar but it feels wonderfully different and new," she said. "It's always been really beautiful and I'm very glad it's being utilized again.

"I didn't think it could look better than it did before."

Garcia was two months shy of her 30th anniversary at NARH when it abruptly closed. A few weeks later she was working per diem at BMC. She liked it, but is happy to be back.

Joining her are eight other nurses and technicians, all but one of whom had worked in the OR prior to its closure.

Surgical tools ready for cleaning. The new cleaning center in the OR has several types of cleaning processes, including water pressure and steam, and an inventory system.

BMC spokesman Michael Leary said about 250 former Northern Berkshire Healthcare employees have been hired. The hospital's closure cost in excess of 500 full and part-time jobs.

Since then BMC has opened an emergency satellite facility, restored imaging services, diagnostics and endoscopy. Some ancillary jobs such as in maintenance, housekeeping and cafeteria have also returned.

Having familiar faces and spaces can help ease "chaotic and confusing and frightening" experiences for patients into something positive.

"I think what's going to make it easier is having the right equipment here ... everything is up to the highest standards," Cluett said.

"What I think will make it a positive experience, is having patients feel comfortable and empowered in taking responsibility for their care."


Tags: BMC North,   NARH,   surgery,   

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NAHA Board Accepts Director's Resignation, Unlocks Tenants Association Office

By Jack GuerinoiBerkshires Staff

NORTH ADAMS, Mass. — The North Adams Housing Authority Board of Commissioners officially accepted the resignation of Executive Director Jennifer Hohn and restored access to the Tenants Association office.

The board held a special meeting Thursday to vote to accept Hohn's resignation and determined that there are currently no plans to replace her.

"We didn't make any final determinations in terms of the executive session so we will schedule another meeting at another time," Chairwoman Leigh Uqdah said after returning from more than an hour session. "Day-to-day operations will continue to be managed as normal by staff."

Per their bylaws, board member Marie Harpin will continue to handle finances, and Uqdah will manage contracts.

Hohn stepped down on Oct. 8 after 24 years leading the agency. Her resignation followed rising tension between her and the NAHA Tenants Association, culminating in the scheduling of a formal grievance hearing between both parties.

The boiling point was the locking of the association's office this summer. Tenants alleged the lockout was retaliation for posting a video on social media depicting improperly functioning door alarms. Hohn claimed the office was locked for tenant safety and to stop the spread of misinformation.

Tenants Association President Corey Fortin asked if Hohn's security access had been removed. Uqdah confirmed her credentials were revoked the day she resigned, meaning she can no longer monitor security cameras remotely.

Jennifer Barbeau, a former city councilor who was liaison to the Housing Authority, asked when the board met to discuss Hohn's severance package. Uqdah stated that Hohn did not have one.

The board also accepted the resignation of Commissioner Richard Lavigne, though they will vote officially on the matter at their next meeting.

The open portion of the meeting was brief, with nearly an hour and a half spent in executive session. Before entering executive session, the board opened the floor to tenants.

"The tenants requested an opportunity to talk to the board," said Uqdah. "It has been quite a while, but we have decided to honor that."

Fortin, who posted the original video to social media, was the first to speak. He was clear in his request: unlock the office door.

"Let's cut straight to the chase tonight. The former resigned Director Jennifer Hohn ordered the office locked," he alleged. "She is gone. The lockout is a direct violation, and the board has a duty to end that tonight."

He cited federal and state laws that mandate the tenants association be provided with office space, including computer and network access.

"We are here with a direct administrative demand. We demand that the board vote tonight to unlock the doors," he said. "Do not let a resigned director's illegal action remain the board's ongoing liability. Open our door tonight, and let us get back to work."

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