Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Lt. Gov. Driscoll, State Officials Break Ground on Pittsfield Rail Improvements

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass.— State officials ceremoniously broke ground on rail infrastructure improvements as the train passed on Thursday. 

They also celebrated the now permanent Berkshire Flyer and strides towards a passenger train connecting western, central, and eastern Massachusetts. 

Lieutenant Governor Kim Driscoll said everyone benefits when there are more ways to get around, particularly on rail. 

"And because work like this isn't just about train service. We know it's going to help support our local businesses and bring families and loved ones together for the holidays and support our tourism industry. Certainly, strengthening the connections between Massachusetts and Berkshire County, from Berkshire all the way to the Cape," she said at the CSX Pittsfield Yard on East Street. 

"This is the before. I can't wait to see the after. And with continued investments and partnership, we're going to make that happen."

Massachusetts Department of Transportation Rail and Transit Administrator Meredith Slesinger explained that the groundbreaking marks an important milestone for improving existing services, but it's also a "down payment on the future West East Rail."

Several years ago, the state worked with CSX to establish a framework for piloting the Berkshire Flyer service seasonally on weekends between Pittsfield, Albany, and New York City. As part of that negotiation, a long-term agreement would depend on MassDOT contributing to infrastructure improvements to build corridor capacity and reduce potential for rail congestion. 

After assessing the service’s performance and partnering with CSX to identify needed infrastructure investments to enable a permanent service, two projects were identified: 

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