Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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Pittsfield Schools Consider Enhanced Bus Surveillance

By Brittany PolitoiBerkshires Staff
05:58PM / Tuesday, October 20, 2026

PITTSFIELD, Mass.— The Pittsfield Public Schools are considering a couple of companies for enhanced bus safety surveillance after a spring pilot.

Assistant Superintendent for Business and Finance Bonnie Howland reported that they have met with BusPatrol and Gatekeeper Systems, which offer automated stop-arm enforcement and video surveillance.

It is illegal for drivers to pass a school bus when the red warning lights are flashing, and the stop-sign arm is extended. This protects children exiting and entering the school bus.

A stop-arm camera pilot program was conducted in May.

"We currently have a four-camera system on the interior of the bus, so Gatekeeper is sort of better as far as functionality. It's a little more of an upfront investment," Howland told the School Committee last week.

"BusPatrol works where you basically have an installation of the cameras, and then as tickets are issued to people, you sort of regain your investment, so it's two different sort of cost profiles."

Gatekeeper would cost about $100,000 to purchase, while BusPatrol has no upfront cost and a monthly charge.

PPS is interested in putting cameras in all of its buses, about 30. Howland said that Gatekeeper has a little more robust system that fits into our current system, and Mayor Peter Marchetti reported that the company with no upfront cost helps secure a grant for implementation: $1,200 per camera and $250 a month per bus.

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