Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Neal's Office Among Those Targeted by Suspicious Mailings

Staff Reports12:28PM / Wednesday, October 21, 2026

PITTSFIELD, Mass. — U.S. Rep. Richard Neal was among congressmen apparently targeted by someone mailing suspicious envelopes.

According to a report in The Berkshire Eagle, an envelope containing a powdery substance was discovered by postal inspectors before reaching Neal's Pittsfield office in the Silvio O. Conte Federal Building.

Nearly 40 members of Congress have received envelopes containing white powder, according to The Guardian. More than 100 letters are thought to be in the U.S. mail system and the FBI, Capitol Police and the U.S. Postal Inspection Service were investigating the mailings that have also been sent to elections officials in various states.

The mailings have been sent to both Republican and Democrat officeholders and several congressional district offices had to be evacuated in the last week or so after envelopes were opened in them.

Earlier today, my Bronx district office received an envelope delivered by mail that contained a suspicious substance. Local law enforcement responded swiftly and, after investigating, determined the substance to be non-hazardous.
— Rep. Ritchie Torres (@repritchie.bsky.social) October 16, 2026 at 3:10 PM

The Guardian reported that the FBI is warning officials to look for envelopes processed through a north Texas center and that carry a postmark or stamp stating "Thinking of You."

The Eagle states that Neal's office was alerted on Saturday that it might be getting a suspicious package; inspectors seized the envelope at the Fenn Street post office on Monday.

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