Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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Pittsfield Council Revisiting DEI Office Restructure

By Brittany PolitoiBerkshires Staff
04:11PM / Tuesday, October 13, 2026

PITTSFIELD, Mass. — The conversation about the DEI office renaming that was halted by a charter objection will resume on Tuesday.

The City Council will discuss a request from Mayor Peter Marchetti to restructure the Office of Diversity, Equity, and Inclusion.

It proposes to rename the DEI office to the Office of Equity, Access, and Opportunity and merge the Human Rights Commission and Affirmative Action Committee into an Equity, Access and Opportunity Commission.

The Ordinance and Rules Subcommittee supported the changes in August, and in September, Ward 2 Councilor Cameron Cunningham delayed the vote with a charter objection.

Pittsfield's City Code prohibits charter states that "if a single member present objects to the taking of the vote, the vote shall be postponed until the next meeting of the city council." It also stipulates that at least four members must object if it is an emergency measure.

Cunningham also submitted a petition, which was referred to O&R under Rule 27, to replace the DEI Office and the Human Rights Commission with an equity, access, and opportunity coordinator in the Department of Community Development, with formal complaints and Equal Employment Opportunity and Affirmative Action functions assigned to Human Resources.

At the last meeting, he spent more than an hour querying the mayor and chief diversity officer about functions and effectiveness of the department, wanting more quantitative data. Cunningham proposed an ordinance that he says keeps Pittsfield's commitment to equity, access, and opportunity, "refocuses it on measurable results for our residents, and delivers it at a fraction of the current cost."

Under this petition, the equity, access, and opportunity coordinator would be a $60,000 to $80,000 per year position.

The DEI Office's fiscal year 2027 budget was about $200,000 after cuts during budget season; $106,700 for the chief diversity officer and $58,000 for the administrative assistant. The coordinator would be appointed by the director of community development and the mayor.

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