Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Conducting Housing Production Plan with BRPC

By Brittany PolitoiBerkshires Staff
05:20PM / Saturday, August 08, 2026

PITTSFIELD, Mass.— Berkshire Regional Planning Commission will conduct a Housing Production Plan for the city.

Last week, the Affordable Housing Trust heard some points they are asked to consider in the infancy of this project. This includes the types of housing missing from Pittsfield, where insufficient housing affects other efforts, and housing wins.

A housing production plan helps create a pathway for municipalities to build housing through specific goals while contributing public input and a survey of community needs. It also sets targets for the amount of housing to be produced.

"We have worked with Berkshire Regional Planning before. I think you all remember where they did a housing needs assessment for us when we first convened," Director of Community Development Justine Dodds reminded the board during its July 22 meeting.

BRPC will kick off the project this month with data gathering, meeting with city staff to see the metrics, capacity, and what Pittsfield has undertaken so far.

In December and January, additional chapters will be presented around demographics, housing conditions, and barriers to housing. In February, they will work on goal setting and setting forth an action plan.

A big part of this, Dodds explained, is community outreach and engagement, which will occur in the spring

A final plan will be submitted to the Executive Office of Housing and Livable Communities in May.

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