Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

08:14AM / Wednesday, February 21, 2024Print Story | Email Story

PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.

"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."

In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.

Hagen started her career with Greylock as a part-time teller at the Williamstown branch.

"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."

Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

Tags: Greylock Federal,

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Girls Inc. Members Get Firsthand Look at Local Government in Pittsfield

By Sabrina DammsiBerkshires Staff
05:50AM / Monday, October 19, 2026

Evelyn says what she likes about Girls Inc. She was one of three girls who spoke from the podium during the visit.

PITTSFIELD, Mass. — Members of Girls Inc. of the Berkshires visited City Hall, where they learned about local government, civic engagement, and discovered how their voices matter at any age.

Girls Inc., a subsidiary of the Gladys Allen Brigham Community Center, has a holistic curriculum aimed at empowering and inspiring girls to be strong, smart, and bold.

Elected and appointed officials recently welcomed the girls, giving them a tour of the municipal building and answering questions they had from election processes, responsibilities and terms of elected officials, to how ward and at-large councilors represent residents.

"I'm really pleased to see how engaged they are and interested in how government works, and their interest in hopefully understanding the impact that local government has on their everyday lives," at-Large City Councilor Alisa Costa said.

The power of the people is stronger than that of an elected official and sometimes people forget that, Mayor Peter Marchetti said, emphasizing the influence residents can have by speaking during public comment periods at government meetings.

"It's the power of the people. So, I hope they learn to use their voices wisely," he said.

It's important to encourage you to speak up and be public, rather than taking the "back seat" and being quiet, Marchetti said.

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