Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Pittsfield Peer Outreach Program Forming

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The Health Department's outreach program, which connects individuals on the streets to needed services, is shaping up. 

On Monday, the Ordinances and Rules Subcommittee supported adding the community health program manager position as part of the department's new initiative. 

Last year's controversial camping ordinance was sent to the Board of Health, and they determined it is not the best approach for Pittsfield. It was officially scrapped by the City Council earlier this year and replaced with a peer outreach program that provides harm reduction support services, navigation, and relationship-building with vulnerable residents.  

Director of Human Resources Michael Taylor told councilors that this is part of the department's more proactive community-centered approach to addressing the issues in Pittsfield. 

"This position will help directly address prevention, access to services, different social determinants of health, and community well-being through different coordinated outreach and engagement," he said. 

"The department previously had employed the position of a social worker, so we've kind of reclassified, revamped the position to better meet the needs of what we anticipate this program to be." 

The community health program manager, employed under the Health Department, has an M8 grade salary for 35 hours per week, earning roughly between $77,000 and $108,000 per year. 

According to the job description, the position oversees Pittsfield's peer outreach initiative while advancing the long-term vision for the health department to be a more proactive, community-centered public health agency, as well as the health department's evolving responsibility to address prevention, access to services, social determinants of health, and community well-being through coordinated outreach and engagement. 

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