Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Congressman Neal Talks With Reid Middle School Students

By Brittany PolitoiBerkshires Staff

Congressman Neal answered questions from students as part of their civics projects. 

PITTSFIELD, Mass. — U.S. Rep. Richard Neal answered questions from an eighth-grade class at Reid Middle School on Thursday. 

Students in Susan Mooney's class prepared questions related to their civics projects, ranging from government transparency and U.S. Immigration and Customs Enforcement to sports to mental health.  

"Be discerning, be fact-driven, and you know what? As I say to my own children, resist emotional decision making," Neal told the class. 

"You generally will come up with the wrong decision if it's very emotional, and the other part I can give you, an important part of my career: you're always going to give a better answer tomorrow." 

In Massachusetts, eighth-grade students are required to complete a civics project focusing on community issues, research, and action.

Students focusing their project on ICE said they found that the U.S. Department of Homeland Security is tasked with protecting citizens. They asked Neal why ICE is controlling DHS when agents "do the opposite." 

"ICE needs to be reformed and restrained, but a lot of it has much to do with the president's position on it," he said, adding that the fundamental job of the federal government is to protect its people. 

"We just need to know who's in the country for a variety of reasons. When the president says he's rooting out the criminals, nobody disagrees with that, but that's not what's happening, is it? It's now people that are just showing up in the courthouse to do what we call 'regularizing their status' that are being apprehended." 

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