Mass Housing and Shelter Alliance Honors Former Pittsfield Mayor

10:37AM / Tuesday, May 21, 2024Print Story | Email Story

BOSTON — Former Pittsfield Mayor Linda Tyer was among those honored by the Massachusetts Housing & Shelter Alliance (MHSA) at its annual Home for Good fundraiser and award ceremony on Thursday, May 16 at WBUR CitySpace in Boston.

Tyer, along with Quincy Mayor Thomas P. Koch and Brockton Mayor Robert F. Sullivan, received the prestigious Canon Brian S. Kelley Public Service Award from MHSA which recognizes individuals who are commited to ending homelessness.

Inaugurated as the Mayor of the City of Pittsfield for a second four-year term in January 2020, Tyer was the first mayor in Pittsfield's history to be elected to a four-year term. In January 2024, Mayor Tyer stepped down from office and now serves as the Executive Director of Workforce Development and Community Education at Berkshire Community College.

At the height of the COVID-19 pandemic in the spring of 2020, Mayor Tyer assembled the City of Pittsfield's COVID-19 Task Force. For more than a year, a team comprised of city and school officials, law enforcement, first responders, leadership from the Sheriff's Office, Berkshire Medical Center, and the Massachusetts Emergency Management Agency worked to ensure that the Pittsfield community had what it needed to remain safe during this unprecedented public health crisis.

"Mayor Tyer ably handled all the challenges associated with governing during the pandemic with skill and great sensitivity. She fully supported, embraced, and promoted the Housing First model for those experiencing chronic homelessness," said Joyce Tavon, MHSA's CEO. "Mayor Tyer has worked to find housing solutions for those living in outdoor encampments as well as the wraparound services they need to address their healthcare needs and provide much-needed stability."

The Canon Brian S. Kelley Public Servant Award is named in honor of the late Canon Brian S. Kelley, a longtime advocate to end homelessness who served as the Canon at the Cathedral Church of St. Paul in Boston. Canon Kelley played a founding role in MHSA and other initiatives to end homelessness.

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Pittsfield Switching to OpenGov for Permitting Software

By Brittany PolitoiBerkshires Staff
05:09AM / Tuesday, February 24, 2026

PITTSFIELD, Mass. — The city plans to move on from its "clunky" permitting software in the new fiscal year, switching to OpenGov instead.

On Thursday, the Finance Subcommittee supported a $199,269 free cash appropriation for the conversion to a new online permitting software. Chief Information Officer Kevin Zawistowski explained that Permit Eyes, the current governmental software, is no longer meeting Pittsfield's needs.

The nearly $200,000 appropriation is for the software license and implementation. Going forward, the annual cost for OpenGov will be about $83,000; about $66,000 for the next fiscal year, not including building permits.

"We've had significant issues across the board with the functionality of the system, right down to the actual permits that they're attempting to help us with," he said.

"Without going into details with that, we have to find a new system so that our permits can actually be done effectively, and we can kind of restore trust in our permitting process online."

The city is having delays on permits, customer support, and a "lack of ownership and apology" when mistakes are made, Zawistowski reported. Pittsfield currently pays $49,280 annually for the software, which Open Gov is expected to replace after July 1.

Running alongside this effort, the city wants to bring building permitting software under the city umbrella, rather than being countywide under the vendor Pittsfield is moving away from.

Finance Director Matthew Kerwood explained that the city has gone through a procurement process, OpenGov being the lowest bidder, and the vendor has been paid with contingency money "because we needed to get this project moving." He said Permit Eyes is a "clunky" piece of software, and the company has not invested in technology upgrades where it should have.

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