Friday, May 29, 2015 12:30pm
North Adams, MA now: 75 °   
Send news, tips, press releases and questions to info@iBerkshires.com
The Berkshires online guide to events, news and Berkshire County community information.
LOG IN | REGISTER NOW   

Home About Archives RSS Feed
North Adams Regional Offers Room Service
By: By Tammy Daniels On: 06:39PM / Wednesday March 17, 2010
Important
0
Interesting
0
Funny
0
Awesome
0
Infuriating
0
Ridiculous
0

Cook Kathy Sage sets up a grilled burger and fries to go at North Adams Regional Hospital.

North Adams Regional Hospital has revamped the way it delivers meals to provide patients a better dining experience.

The dietary department switched to room service at the beginning of the month, abandoning a long tradition of assembly-line meals that worked in the days when the kitchen fed well more than 140 patients a day.

Changes in health care over the years mean fewer patients being admitted and shorter stays for the ones who are. With a patient count averaging around 40, it made more sense to re-orient meals around their needs, rather than keep them on the kitchen's schedule, said dietitian Kristin Irace.

"The patients love it," said Irace. "We've been getting tons of good comments from doctors, too."

Diet aide Nancy O'Neill scans the bar code on the order slip to track the tray's movement. Ordering is computerized.

 

Irace showed us around the new layout on Friday and demonstrated how the meals are entered as patients call in their orders from the menu.

"They can have anything they want as long as their diets allow it," she said. In other words, just because it's on the menu, doesn't mean you can eat it.

The computerized ordering system automatically keeps track of caloric intake, salt limits or other dietary restrictions. Prohibited items are grayed out on the screen.

That may be a disappointment for say, diabetics, but for the average patient, the menu offers a variety of hot and cold entrees, from breakfast sandwiches to fruit platters to homemade meatloaf. Also on the menu are items off the grill, create-your-own-pasta dishes, deli sandwiches and soups. Specials are offered, too, depending on what the cafeteria is offering.

The trifold menu is easy to read and the cover is a still life by local artist Ed Carson, whose work is exhibited at the hospital.

Patients can dial 5500 anytime between 7 a.m. and 6:15 p.m., when they're ready to eat. Their diet and ability to order is indicated on their admission charts; the computers can be taken to patients who have trouble ordering over the phone.

They can also order one meal for a visitor at a cost of $5 or $3 for breakfast.

The orders are tracked through a bar code system: Once the order is entered into the computer, an order slip with a bar code is printed to the cook and server. The slip is scanned when the meal tray is completed and again before it leaves the kitchen.

The wait to get trays out at mealtimes is 10 minutes or 10 trays, whichever comes first, said Irace. "This ensures meals are getting to patients within 45 minutes or less."

The new dishware and equipment required for the change to "At Your Request"  dining, including a fast-heating charger, was provided by Sodexo, the company that's operated the dietary department for two decades.

"Meals are something that the patients can control in a situation that may difficult for them," said Irace. "It's gives them some comfort, so that's nice."



Tags: hospital, room service      
News Headlines
BHS, Medicaid Insurers Set Enrollment Fairs
LAST CALL FOR TAG SALES! Sign up now
St. Stan's Pupils Learning How Gardens Grow
United Independent Party Director Launches Bid For Pittsfield Council
NYC Teens Find Connection With Norman Rockwell
Williamstown Town Manager Finalists Named
Adams Community Bank Celebrates Staff
Lanesborough Sets 2015 Town Meeting Warrant
5K Race to Raise Funds For C.T. Plunkett Reading Program
New Pittsfield Program Feeds Elementary Pupils For Free

Stephanie Farrington of Berkshire Food is contributing to our Eats blog — all about food, all the time. 

 


Farmfare
Seasonal Farmers Markets

Berkshire South Community Market
15 Crissey Road, Great Barrington
Saturdays through Oct. 27 from 11 to 3

Berkshire Mall Market
Sears parking lot, Route 8
Wednesdays & Saturdays through November from 8 to 2

North Adams Farmers Market
St. Anthony's Municipal Parking
Saturdays through Oct. 27 from 8 to noon

Great Barrington Farmers Market
Taconic Avenue & Castle Street
Saturdays through October from 9 to 1

Lenox Farmers Market
70 Kemble St., Shakespeare & Company
Fridays through Oct. 5 from 1 to 5

Oits Farmers Market
L & M Auto, 2000 East Otis Road (Rte. 23)
Saturdays through Oct. 6 from 9 to 1

Pittsfield Farmers Market
First and Fenn streets, across from the Common
Saturdays, May 11 through Oct. 26, from 9 to 1

Sheffield Farmers Market
Old Parish Church, Main Street
Fridays through September from 3 to 7

Williamstown Farmers Market
Spring Street parking lot
Saturdays, May 25 through October, from 9 to 1

Hoosick Falls, N.Y.
The Armory
Wednesdays, 4 to 7

 



Categories:
Agriculture (8)
Asian (5)
Bakery (3)
Beverages (2)
Brewery (1)
Changes (12)
Closing (5)
Coffeehouse (2)
Deli (5)
Diner (3)
Education (4)
Farm (18)
Fine Dining (8)
Fun Stuff (43)
Italian (7)
Locavore (21)
Mexican (6)
Moving (5)
New Business (17)
Opening (19)
People (13)
Pizza (5)
Pub (0)
Vegan (3)
Archives:
Tags:
Eagle Street Wild Oats Restaurant Local Food Farm Csa Hancock Shaker Village Gluten-free Competition Barbecue Pittsfield Chocolate Festival Great Barrington Petrino's Soup Winterfest Fundraiser Food Breakfast North Adams Wing Fling Sushi Hops And Vines Farming Alberg Award Beverages Mezze Mediterranean Books Berkshire Grown Farmers Market Cafe Food Festival
Popular Entries:
New North Adams Restaurant Celebrates BBQ & Bourbon
Good Hospital Food. Who Knew?
New Cafe to Open in North Adams
Wild Oats Names New General Manager
New York Columnist Speaks on France & Food
Nudel Owner Nominated for People's Best New Chef
Desperados Reopening In North Adams
That's A Wrap A Quick Hit On Spring Street
Cole Slaw Sandwich, Yumm!
Something Fishy Is Happening In The Ocean
Recent Entries:
Lenox Chef Nominated for National Award
Wild Oats Chef to Attend National Healthy Food Conference
MediTerra In North Adams Closed for Winter
Storey Publishing Celebrates 'Soup Night'
Berkshire Food Festival Serves Up Local Fare on Sunday
North Adams Restaurant to Reopen With Med Menu
Barrington Brewery: Come for the Beer, Stay for the Cake
The Hub Restaurant Celebrates 5 Years on Friday
Nudel Chef-Owner Nominated for Top 100 Chef
Berkshire Grown Hosting March Maple Dinner


Lacrosse: Hoosac at Wahconah
The Wahconah boy's lacrosse team earned its 10th win of the...
Lacrosse: Monument at Taconic
It was a fourth quarter timeout called by the Monument...
St. Joseph Prom 2015
St. Joseph Central High School held their 2015 Prom at the...
Third Thursday May 2015
Pittsfield's monthly summer street festival, 3rd Thursday,...
Girls Inc. Awards 2015
Girls Inc. honored scholarship recipients at the annual...
Williamstown Memorial Day...
Williamstown marked Memorial Day with a parade on Main...
Cheshire Memorial Day 2015
Cheshire residents, veterans, and special guests follow the...
Adams Memorial Day 2015
Adams observed Memorial Day with a parade and a ceremony at...
North Adams Memorial Day 2015
Residents, veterans, and guests met at the Veterans...
Clarksburg Memorial Day 2015
Clarksburg held Memorial Day observances at Town Hall with...
Pittsfield Memorial Day 2015
Pittsfield celebrated Memorial Day on Monday with a parade...
Wahconah High Prom 2015
Wahconah Regional High School held its 2015 Prom at the...
Lacrosse: Wahconah at Taconic
Wahconah won over Taconic 13-3 Friday afternoon.
Lanesborough Memorial Day...
Lanesborough celebrated Memorial Day Sunday with a parade...
Lee High Prom 2015
Lee High School held its senior prom at Cranwell Resort in...
Sullivan School Memorial Day...
Students, faculty, veterans, and distinguished guests...
Lacrosse: Hoosac at Wahconah
The Wahconah boy's lacrosse team earned its 10th win of the...
Lacrosse: Monument at Taconic
It was a fourth quarter timeout called by the Monument...
St. Joseph Prom 2015
St. Joseph Central High School held their 2015 Prom at the...
Third Thursday May 2015
Pittsfield's monthly summer street festival, 3rd Thursday,...
Girls Inc. Awards 2015
Girls Inc. honored scholarship recipients at the annual...
| Home | A & E | Business | Community News | Dining | Real Estate | Schools | Sports & Outdoors | Berkshires Weather | Weddings |
Advertise | Recommend This Page | Help Contact Us
iBerkshires.com is owned and operated by: Boxcar Media 102 Main Street, North Adams, MA 01247 -- T. 413-663-3384 F.413-664-4251
© 2012 Boxcar Media LLC - All rights reserved

Privacy Policy| User Agreement