North Adams to Credit Water, Sewer Bills

By Tammy DanielsiBerkshires Staff
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NORTH ADAMS, Mass. — City ratepayers will get a credit on their future water and sewer bills — but they shouldn't expect too much.

Mayor Richard Alcombright said the average residential bill will probably see an average $7 to $8 abatement.

The credit, ranging from $5 to $25, will cover overpayments in quarterly bills sent out over the next three months.

"It's a bit of a pickle," said Alcombright on Wednesday. "It's our mistake but if people will go along with this, it will help us clear things up."

The City Council on June 10 voted in raises in water and sewer rates effective July 1. But the bills sent out last week contained charges applied retroactively to April.

A resident contacted his office to question a bill, the mayor said, and research by Administrative Officer Michael Canales found that the city had been charging new rates based on the billing quarter dating back to the 1970s and possibly '60s.

City Solicitor John DeRosa, whose opinion was requested by the resident, told the administration that "past practice" wouldn't fly.

"To the extent that the Fiscal Year 2015 bills include billing for usage that occurred prior to July 1, 2014 the charge for such usage shall be based upon the rate in effect prior to July 1, 2014," he wrote.

The problem now has been trying to figure how the credit would be applied. Averaging the new and old rates over a period of time wouldn't work because the billing dates vary from when the meter is read, nor would recalculating every bill.



"Our accounting system is too old," the mayor said. "We don't have a lot of flexibility."

KVS, the software supplier, is developing a short program to determine the abatement, but the data may have to be entered manually.

In the future, rate changes may be instituted based on the quarter they're approved or on a date far enough past the beginning of the fiscal year.

"Hopefully, that's something we won't have to be dealing with for another few years," Alcombright said.

Water rates were raised 10 percent and sewer rates 8 percent as part of a revenue package and were expected to raise a total of $372,000.

The abatements will trim about $35,000 off that amount.

The mayor said he wasn't too concerned about the figures at this point. The important number is the total of receipts, he said, not the individual items.

"There are a lot of variables in local receipts," Alcombright said. "There are a lot of things that can affect local receipts."


Tags: fiscal 2015,   water bills,   

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MassDOT Warns of Toll-fee Smishing Scam

BOSTON — The Massachusetts Department of Transportation was alerted that a text message-based scam, also known as smishing, is fraudulently claiming to represent tolling agencies from across the country. The scammers are claiming to represent the tolling agency and requesting payment for unpaid tolls.

The targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.

Customers who receive an unsolicited text, email, or similar message suggesting it is from EZDriveMA or another toll agency should not click on the link.

EZDriveMA customers can verify a valid text notification in several ways:

  • EZDriveMA will never request payment by text
  • All links associated with EZDriveMA will include www.EZDriveMA.com

The FBI says it has received more than 2,000 complaints related to toll smishing scams since early March and recommends individuals who receive fraudulent messages do the following:

1. File a complaint with the  Internet Crime Complaint Center at www.ic3.gov; be sure to include:

The phone number from where the text originated.
The website listed within the text

2. Check your account using the toll service's legitimate website.

3. Contact the toll service's customer service phone number.

4. Delete any smishing texts received.

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