Pittsfield School Panel Supports 'Culture & Community' Course

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — Pittsfield High School educators would like to offer a pilot course that covers diverse life experiences, and on Wednesday the curriculum subcommittee supported "Culture and Community."
 
The one-semester course is designed to provide students with language and skills to understand their own identity and the identities of others in their community, communicate effectively with diverse populations, understand privilege and bias, and take action to change discriminatory practices. 
 
"What a gift to our students," Member Vicky Smith said. 
 
Social studies teacher Emily Day explained that this was suggested by a student last year who wished that more people at PHS understood his background as a student of a lower socio-economic level and how it impacted his school experience. 
 
"I'm using the social justice standards created by the organization Learning for Justice, used to be known as Teaching Tolerance," she explained. "And they have four domains that they work on: identity, diversity, justice, and action." 
 
After exploring their own and others' identities, students will engage in a real-world justice and action project to facilitate change in their school or larger community. 
 
Day said that another inspiration for the course was data that showed a lot of teachers wishing they had better skills with holding difficult conversations in the classroom and creating a safe space to have them. 
 
It will include evaluations, written reflections, class discussions, research, presentations to peers, interviews, and the civics-oriented project. 
 
There are no Department of Elementary and Secondary Education (DESE) standards for this class but it fits under the social studies framework. 
 
"I think it is extremely valuable, especially in a community like Pittsfield, to have students explore what their actual community consists of," member Alison McGee said. "We spend a lot of time teaching students about the world, about the United States, and I've worked with many students who have not traveled outside of this area so really, truly understanding this area and being able to effective within it is really important."
 
She also loved that it addressed items that have come up in the equity audit and that the idea came from a student. 
 
"I think this is great," Smith said to Day. "Knowing you and your background, not just with the (diversity, equity, and inclusion) group but also with the NAACP.  Not everyone could do this." 
 
Chair Sarah Hathaway, while in favor of the course, said that she wanted to make sure that the substance of the course also met DESE standards. 
 
She also suggested that the class look into a monument on Elm Street that honors Henry Laurens Dawes, a controversial politician. 
 
"It was paid for by Senator Dawes' daughter, and it has held a place of honor on a public street in Pittsfield for I think over a century," she said. "And I think we really need to question whether we want to have a public monument for Senator Dawes." 
 
The subcommittee also approved a middle school illustrative math pilot, which is similar to a pilot that is being done in elementary schools. 
 

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BRTA Hears From New ITS System to Help With Rides

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority heard from an "intelligent transportation system" company on what it can bring to the bus service.

Spare Labs presented to the board last week, showcasing its platform for demand-response services, fixed-route information, service planning, and rider engagement. 

Spare representatives said the company has been working with transit authorities across the state and hope to "de-risk" the service with software changes.

"We know how tough it is to make a software change. It's no small feat. We've done it quite a few times in the states, so you're now working off of a blank piece of paper. We understand what your partners have done, positives and negatives, so you're building with that in mind," said senior growth manager Joshua Bethel.

Bethel emphasized a hands-on implementation where they will work with BRTA staff to prepare data, test the system, train dispatchers, drivers, and administrators, and help with rider communications.

"One example of how we've de-risked is the MBTA, one of the largest paratransit services [The Ride] in North America. In their switch to Spare, they saw immediate results. So our kind of implementation process is extremely white glove," he said. "We like to get in the trenches. We like to be with you on site, opening up a lot of times. We're here 4 a.m. when the days open, working with you. So look at this as an active partnership." 

Bethel gave an example on how the system helped the Massachusetts Bay Transit Authority with a training approach.

"Internally, every stakeholder will have some type of training, whether it's a dispatcher, a driver, admins. You all will have some level of training and different permissions in the system. Because of that approach, MBTA saw immediate great results," he said. "Their on-time performance pre-spare was 88 percent. Within 24 hours of launch, they were up to 95 percent, and they are continuing to grow."

Spare described several ways riders could interact with the system — a BRTA-branded smartphone app, online booking through a web portal, phone booking with a human dispatcher, text-based interactions, and an AI phone agent for routine requests, such as booking, canceling, or checking the status of a trip.

"One of the biggest differences that riders will see is everything will truly be at their fingertips, and we have multiple ways we're going to stay up to date based on what's available to them, we obviously will have a router app on the smartphone, but we offer availabilities for people who don't have that," Bethel said. "So, for someone who doesn't have a smartphone but they have access to a computer, we have a webbooker. For someone who doesn't have access to a computer but they need to call in, we also will be teaming what you have from a dispatcher standpoint. We also offer an AI call taker who can answer frequently asked questions, and when wait time is too hard, too high, automatically clicks in and says, 'Hey, this is the final wait time. You can call, you can cancel.' So effectively, with the technology, you can reduce wait times as you grow."

Their platform could also account for rider accessibility needs when matching trips to vehicles and could flag cases where a rider's booking did not reflect their usual needs. It can also have caregivers and others book on a rider's behalf if need be for medical appointments and more.

Earlier in the meeting, BRTA Deputy Manager Benjamin Hansen spoke on the ridership numbers citing inaccurate data on how many are riding because of the outdated system. Their system will be able to know in real time when a passenger boards and when one gets off. 

Spare also described tools intended to support route and demand-response planning, including; reporting by route, stop, time of day, and rider; integrations with passenger counting hardware and other systems; real-time vehicle and trip information; traffic-aware routing, which could use Google traffic data; and alerts for unusual patterns or apparent data discrepancies.

They said data could be brought into the platform from existing hardware and configured into reports for BRTA. The Spare team would work with BRTA during implementation to decide which data to import and which measures the agency needs. 

Many of the questions posed by the board were about the selling of data and how rider data is protected. Spare representatives said the company does not sell rider data and that BRTA would control the permissions as the data would belong to BRTA. As for a government agency asking for the data, they were unsure and said they would have to verify the rules for sharing information, but added they are compliant with the Americans With Disabilities Act and federal and state law. 

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