Joanne's had been part of the community for nearly a half century, developing a strong patronage and a connection with the community.
For Strizzi, the former diner became part of her journey helping her ignite her passion in the food industry.
She started working for Joanne at the age of 14, when she would walk to the establishment after school and spend her Saturdays washing dishes. She went on to work at a variety of restaurants including Cim's Tavern, Luau Hale, and The Soda Chief and jumped around positions, including waitressing and bartending, learning the industry.
"I've worked in the restaurant business for 40 years and I've always loved it … it's just fun. You know, it's family. My nanny always told me it's family, friends, good food and good times," Strizzi said.
The Pittsfield native wants to give back to the community that made her who she is today.
"This is where the dream started for her. She never really lost it. Just never thought she was able to come. Very rarely does somebody end up owning the place where they started," broker Steve Ray said.
"She was fortunate enough to go out and work for some of the best in the industry at what they do and take a page from each one. There's no doubt she'll do well."
Strizzi often told Amuso of her desire to own a restaurant of her own but never thought in "a million years" that dream would turn into reality.
The hometown eatery vibe that the community has come to love still runs deep in the foundation of the new Shelley's Kitchen. Although they have only been open three weeks, they already have regulars, Strizzisaid.
The restaurant is family run with some of the staff being Strizzi and Amuso's parents, kids, or grandchildren.
"We've got four generations on the weekends working here. That's pretty amazing," Amuso said.
Other staff and patrons have also become part of the Shelly's Kitchen family. Some of the patrons who choose to make the diner a regular part of their day have had their meals named after them.
Although Joanne Longton retired in January, she still comes into the diner and helps out whenever they need her, Strizzi said.
Strizzi is continuing with the same community that Longton cultivated, Ray said.
"It's more of a little community place here and that's what Joanne obviously had. She knew that Shelley would keep that going and that's why I think she was so happy to see that it was Shelley," he said.
The diner serves up eggs, pancakes, sandwiches, homemade pie, and other classic meals Monday, Wednesday, Thursday, and Friday from 6 to 2 and Saturday and Sunday from 6 to 12:30.
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Earlier this month, Director of Public Health Andy Cambi updated the Board of Health on the creation of a new initiative that connects individuals on the streets with needed services.
He reported that Community Health Worker Gabrielle DiMassimo was tapped as the Community Health Program Manager a couple of weeks prior after it was posted internally. DiMassimo has been reaching out to unhoused people in encampments with the Parks Department and co-responders, and other staff this summer.
"She's been with the department for a couple years, holds a bachelor's degree in public health, and has been doing a lot of this work," Cambi said.
"Even in her college years, she was doing encampments and outreach with Worcester Public Health Department, so she really fit the bill for this position."
The position oversees Pittsfield's peer outreach initiative while advancing the long-term vision for the health department to be a more proactive, community-centered public health agency, as well as the health department's evolving responsibility to address prevention, access to services, social determinants of health, and community well-being through coordinated outreach and engagement.
Last year's controversial camping ordinance was sent to the Board of Health, and they determined it is not the best approach for Pittsfield. It was officially scrapped by the City Council earlier this year and replaced with a peer outreach program that provides harm reduction support services, navigation, and relationship-building with vulnerable residents.
The program director and outreach worker positions were approved by the City Council earlier this season. The outreach worker positions were posted internally, received applicants, and will soon go external to expand the candidate pool.
Cambi reported that the encampment group has been conducting outreach with DiMassimo. Workers speak with people at the encampments, tag the equipment, give the people an opportunity to relocate, and connect them with available resources.
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