Edward Jones Ranks Highest in Investor Satisfaction, According to J.D. Power

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NORTH ADAMS, Mass. — Financial services firm Edward Jones ranks highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study(SM), the firm announced.
 
The study measures overall investor satisfaction with 24 full-service investment firms based on seven factors including product offerings; problem resolution; convenience; digital experience; financial advisors; value; and trust.
 
According to a press release, The firm scored 770 in overall satisfaction, 38 points over the industry average. A deeper dive indicates that Edward Jones also scored highest in trust; convenience; and problem resolution
 
"We are incredibly honored to be named by investors as delivering the highest level of satisfaction, especially during a year of challenge and volatility," said Edward Jones Managing Partner Penny Pennington. "We are constantly looking for ways to improve our service experience and deepen relationships as we live our purpose - improving the lives of our clients and colleagues and, together, benefiting our communities and society."
 
Edward Jones has ranked highest in investor satisfaction by J.D. Power for several years - in 2019, 2015 (tied), 2012, 2010, 2009, 2007-2005, and in a tie in 2002, when the study began.
 
The 2021 U.S. Full Service Investor Satisfaction Study is based on responses from 4,392 investors who make some or all investment decisions with a financial advisor. The study was fielded from December 2020 through February 2021. For more information, visit jdpower.com/awards.
 
Rob Adams and Branch Office Administrator Patricia Kolis can be reached at 413-664-9253. You may also visit Rob Adams website at www.edwardjones.com/rob-adams.
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Mass MoCA Readies for Summer Restaurant, Season

By Tammy DanielsiBerkshires Staff

A conceptual image of the restaurant.
NORTH ADAMS, Mass. — A Georgian restaurant out of New York City is planning a pop-up eatery at Massachusetts Museum of Contemporary Art this summer.
 
The Mass MoCA Commission on Wednesday approved the seasonal restaurant to occupy the former Gramercy space, specifically the courtyard near the museum entrance. The restaurant would operate from Memorial Day until some time September.
 
"The operators for this pop-up restaurant are coming to us from Manhattan, where they run two restaurants with Georgian — as in, over-in-Europe Georgian — style food, and they recently, last year pre-COVID, hosted a dinner event for us so we got to know them and their delicious food," said Tracy Moore, the museum's interim director. "They would operate as many days as they could in the beginning as they staff up and ultimately gearing towards full lunch and dinner operations that comport with Mass MoCA hours."
 
Tamara Chubinidze, a native of Tbilisi, Georgia, opened Chama Mama in New York City in 2019 and has had plans to expand. The restaurant is appearing before 
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