Home About Archives RSS Feed

Is Verizon Making Good on Its Word?

Nichole Dupont

One of three Verizon service trucks spotted in South County on Monday morning.

SHEFFIELD, Mass. — While making the drive from Sheffield to Lee to cover a story, I noticed three Verizon trucks, one in Great Barrington, one in Stockbridge and one in Lee.

Each truck was cordoned off by bright orange cones and, of course, a police officer stood by to direct traffic around the trucks. Hard hat-wearing maintenance workers were situated in buckets, high above the traffic, working on the lines (for hours in the cold).

That's when it dawned on me — Verizon doesn't have a choice, not anymore. Back in December in a settlement agreement signed by Attorney General Martha Coakley, Verizon, IBEW Local 2324 and Hancock, Egremont and Leverett, Verizon was required to assess and address the poor condition of its phone lines which are strung over 99 communities in Western Mass. The company had until Dec. 31 to survey and repair 33 wire centers (reaching 65 municipalities) and 15 months to improve the condition of its telephone network at 34 other centers.

It appears that they might actually be doing something now that the agreement is in place and all of Massachusetts is watching very closely. I will have to check in with those of you who still have a Verizon landline. I ditched mine once and for all a year ago, when the crackling on the line became a daily nuisance not worth the 40 bucks.

Who knows, maybe once the lines are fixed it will pave the way for high-speed Internet for the still-deprived hilltowns. Hey, anything's possible.

Tags: Verizon, service      
News Headlines
Letter: Adam Hinds: Our Next Step Forward
End of Session Review: Paul Mark
Motorama 2016 Fills Downtown North Adams With Classic Cars
North Adams Barber Still Cutting Hair After 60 Years
Warren Delivers Economic Policy Presentation To Hundreds At BCC
Coffee Liberation Front Patrons Donate to Animals
Adams & Cheshire School Bus Route 2016
McCann Tech Opening Day 2016
Pittsfield Dentist Named Volunteer Hero by the Massachusetts Dental Society
Southwestern Vermont Medical Center Welcomes New Hospitalist


Categories:
Culture (10)
History (3)
Museums (1)
Nature (5)
Real Estate (4)
Shopping (6)
Archives:
Tags:
Year's Rene Wendell Darryl's New Bartholomew's Cobble Berkshire Humane Society Mountain Archives Great Barrington Karen Insects Survey Fire Station Ideas Service Birds Berkshire Other Pink Vacation Closing Brother Pittsfield Contest School Projectnorman Salt Bird Count Verizon Celebrities Lee Lenox Bakery Great Barrington
Popular Entries:
The Last of the Insects
Schooled in Passion: Packer's "Women of Will" at Shake & Co.
Norman Rockwell Archive Goes Live Online
New To Me: the Boho Exchange
Pittsfield Through the Lens
Is Verizon Making Good on Its Word?
Could New Neighbors Be Wall Street Journal Heirs?
Late-Night Host Fallon Skis Butternut
Third Thursday Feast
Inside/Out not upside down
Recent Entries:
Schooled in Passion: Packer's "Women of Will" at Shake & Co.
A Place for Us: Re-Wear Brings Style to Sheffield
Richmond Still Looking For Town Clerk
The Last of the Insects
Is Verizon Making Good on Its Word?
Building Collapses in Great Barrington
Could New Neighbors Be Wall Street Journal Heirs?
Mother Nature is No Match for Cheese
Construct Running Out of Emergency Funds
Winter Breakdown at Ben's in Lee