Creating a Buzz: Good Neighbors

By Susanna OpperiBerkshires Columnist
Print Story | Email Story
Susanna Opper
In our grandparents' era, people depended on neighborly advice. While most folks probably didn't lean over their back fence getting tips about lawn maintenance or a new recipe, that's the image we have. In our era, we have a bigger back yard and our neighbors in cyberspace are ready with useful information 24/7.

Here in the Berkshires, we have a wonderful neighbor in Pioneer Valley called Hidden Tech. This is a virtual community of more than 1,000 people, mostly located along the I-91 corridor. But there's a strong Berkshire presence as well. Besides face-to-face events during the school year, the organization supports an e-mail list with helpful answers to questions on everything from the most arcane technology problem to finding a good travel agent. And joining is free.

Hidden Tech, started in 2002, was the brainchild of Amy Zuckerman, a writer and public relations specialist who recognized the wisdom of the crowd. Her vision was a place, both online and physical, where home-based workers could share knowledge and occasionally bend an elbow.

I've used the list for advice and counsel. Most recently, my Joyful Diabetic husband Will Ryan decided to do a promotional video. He's a speaker, after all. I put up a query about how to create a buzz with viral marketing. I got a host of helpful responses. Some people make videos and were pitching their services. Others suggested a book or an online resource. And many offered to chat about the topic — no charge. The response was so overwhelming that it will take me weeks to sift through the comments and make all the calls. But it will be worth it. In the end, I'll get a lot of good advice.

You can find out more about Hidden Tech and join the list by visiting their Web site. You'll need to become a member, but there's no charge. Click "join" on the home page and sign up for "discussions" to receive the e-mails.

Just a little warning, your new neighbors are very talkative. You'll get lots of e-mail. Much of it isn't of interest, so delete freely. But some discussions are fascinating, even if they aren't of immediate concern. They'll help you get to know your new neighbors better.

I'd love to hear your take on technology in the Berkshires. Please contact me at susanna@shawenon.com. You can also check out my monthly e-zine here and sign up for future issues.

Susanna Opper heads Shawenon Communications, which specializes in electronic communications for small businesses, solopreneurs, professionals and not-for-profits.

If you would like to contribute information on this article, contact us at info@iberkshires.com.

Friends of Great Barrington Libraries Holiday Book Sale

GREAT BARRINGTON, Mass. — The Friends of Great Barrington Libraries invite the community to shop their annual Holiday Good-as-New Book Sale, happening now through the end of the year at the Mason Library, 231 Main Street. 
 
With hundreds of curated gently used books to choose from—fiction, nonfiction, children's favorites, gift-quality selections, cookbooks, and more—it's the perfect local stop for holiday gifting.
 
This year's sale is an addition to the Southern Berkshire Chamber of Commerce's Holiday Stroll on this Saturday, Dec. 13, 3–8 PM. Visitors can swing by the Mason Library for early parking, browse the sale until 3:00 PM, then meet Pete the Cat on the front lawn before heading downtown for the Stroll's shopping, music, and festive eats.
 
Can't make the Holiday Stroll? The book sale is open during regular Mason Library hours throughout December.
 
Proceeds support free library programming and events for all ages.
View Full Story

More Stories