Goodwill Taps New Director of Retail Operations

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PITTSFIELD, Mass. — Goodwill Industries of the Berkshires and Southern Vermont has announced that it has appointed Stephen Rotter as director of retail operations.

In his new position, Rotter will oversee Goodwill's donated goods and retail operations, working closely with Goodwill's leadership team to meet the needs of an ever-changing economy.

A native of Portland, Ore., Rotter holds a B.A. in business management and is a graduate of Western Oregon University and Western Governors University. Most recently Rotter was the direct store delivery operations specialist for Shaw's Supermarkets, with stores throughout New England. Previously he held management positions for 14 years with the Albertsons Companies chain of grocery stores in Oregon, Arizona and Massachusetts. Throughout his career, Rotter has led numerous training programs in leadership development, financial management, and retail receiving protocol.

"I'm excited about joining the Goodwill family and in supporting its mission to give a 'hand up' to those with barriers to independence and sustainability in our community," Rotter said.

He serves as president of the Lanesborough Baseball Board of Directors and enjoys coaching baseball, traveling, hiking and kayaking. Rotter resides in Lanesborough with his wife, Andrea, and their four children.

"Stephen comes to us with extensive experience in retail operations, management, and community service. I’m very pleased to welcome him to the team," said David Twiggs, president and CEO of Goodwill Industries of the Berkshires and Southern Vermont.


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