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Williamstown Employees Resign After Complaint; Board Member Leaving

By Stephen DravisiBerkshires Staff
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WILLIAMSTOWN, Mass. — Two employees of the town resigned Monday in the wake of a complaint about employee conduct.
 
And one member of the five-person Select Board will be leaving his post a year ahead of schedule.
 
Those were the surprises to emerge from a meeting that mostly focused on the town's efforts to investigate accusations of wrongdoing in its police department and develop a plan to replace its recently retired chief.
 
Select Board Chair Jane Patton announced the employees' departure at the start of the meeting.
 
Patton later said the town is just at the start of investigating the latest complaint and she was not at liberty to provide any details, including the department where the accusation arose.
 
But in her initial announcement, she did refer to "another town department," implying that the new complaint is outside the Williamstown Police Department, which has been under the microscope townwide since August's announcement of a federal discrimination lawsuit brought by a sergeant in the department.
 
"We are in the midst of an investigation, and when it is appropriate to provide more information, we will do so," Patton said during brief remarks at the top of the two-hour meeting. "We are not taking public comment on this issue at this time."
 
Nevertheless, a reporter for a radio station who attended the virtual meeting did seek and receive recognition from the floor and asked Patton for more details.
 
"This is extraordinarily new news," Patton said in explaining her inability to provide details. "We are literally hours into this, the investigation phase. I am not ready at this time to identify the department because we are trying to be mindful of everyone involved.
 
"We wanted to give as much information and transparency as we could, understanding that might generate additional questions. I'm confident that in the reasonably near term, we'll be able to be more forthcoming."
 
Select Board member Jeffrey Thomas anticipated that his unexpected announcement would also generate some questions.
 
"I will finish my service after the next town election," Thomas said as an aside while casting the last roll call vote on a motion to adjourn the meeting.
 
In a followup email to iBerkshires.com, Thomas addressed what questions he thought the decision might raise.
 
He stressed that the growing demands of his "day job," as the chief executive officer of North Adams nonprofit Lever Inc., and the increased time needed to devote to Select Board work drove his decision.
 
"My professional responsibilities have grown substantially since the beginning of the COVID-19 pandemic," Thomas wrote. "Last year Lever, the organization that I lead, helped dozens of Massachusetts companies bring to market products and technology to keep people safe from the virus, including face masks, protective barriers, next generation air purification systems and more. Our work will expand further in 2021 to support economic recovery from the pandemic in the Berkshires and throughout the state. We've always worked hard to support innovators who are BIPOC, LGBTQIA+, and from other underrepresented groups. This year we are redoubling our focus on diversity and inclusion, most notably in our Berkshire Interns program. My day job is as exciting as any job I've ever had.
 
"At the same time, the obligations of service on the Williamstown Select Board have also grown. Increasingly I am challenged to fulfill this important responsibility. This past year has been particularly demanding because of the pandemic and the controversy at the WPD. We're now on solid ground in both areas, so it's a good time for me to step away."
 
Thomas said he was announcing the decision now so that the remaining year left on his three-year appointment can be filled by a vote in May's town election. That would mean there will be two spots on the Select Board on the ballot up for grabs: his one-year seat and the seat currently held by Anne O'Connor. Candidate papers for all positions on the May ballot will be available this Friday.
 
Thomas said he expected some in the community might ask if he is resigning because of the Williamstown Police Department controversy.
 
"No," Thomas wrote. "In fact I have tremendous confidence in the work of Town staff, including the Police Department. Having served on the Select Board, I have had a direct view of their solid, day-to-day work. I'm confident that the steps being taken by the WPD, the Town Manager, and the Select Board will ensure that the WPD operates without bias.
 
"I think some in the community have been unfairly critical. Those folks don't seem to understand the impact of their harsh words on morale. If it keeps up, I fear we are going to lose some very talented staff, some of whom have served our community for many years."
 
Thomas in his email also expressed his support for Town Manager Jason Hoch, who he said has been "unfairly lambasted for problems that pre-existed when he took the job as town manager."
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New Daycare and Training Zone for Dogs Opens in Williamstown

By Breanna SteeleiBerkshires Staff

WILLIAMSTOWN, Mass. — You can now bring your dogs to a new daycare and training spot. 

Owners and friends Michelle Marrocco and Tiffany Boyden opened Pup Place last month at 895 Simonds Road, the former location of a martial arts studio.

"We do daycare full days and half days, and then we do what we like to call lifestyle training, which is just worked into our models," Marrocco said. "So generally, people don't want their dogs to jump on them, or counter surf, or steal food, and we don't want those things either. So we just reinforce that all day, every day.

"And then we have additional training options like leash training, so your dog will walk politely. We do reactivity training with dogs who are nervous or scared or have issues with other people or other dogs."

This is not their first venture. The two have been walking and training dogs as Berkshire Pup People and it took about five years to find the right space to open a doggy daycare.

"We started with walking, and then added on training and pet sitting and pet sitting. So we have a team of independent contractors," Boyden said.

Marrocco said a brick and mortar building for their business was always the goal while they built up a customer base.

"The idea was that we would do that to build up trust in the community and get to know the market better, with the goal of opening a dog daycare, because there's a huge amount of people with dogs here in the Berkshires in general, and I think we are able to serve maybe 11 percent of the market, which is like families with one or two dogs, and there's three other dog daycares in the region, or dog day trains sort of places, and there's simply not enough for what people need," she said.

Boyden, who is a dog behaviorist, said she fell in love with dog training during the pandemic through helping a neighbor with their dog.

"There was a hole in the market because the dog daycare that I actually brought my own dog to closed, and my neighbor was like, 'I was working remote this whole time, but now I have to go in the office. What do I do with my dog? What do you do with your dog?' And I was like, 'I have a remote job, so he stays home.' And that's kind of where the idea started. We started walking and training him. Then he started coming to my house for care," Boyden said.

After realizing the gap in the market, Boyden reached out to Marrocco, knowing they are both dog lovers, and asked if she wanted to start a business with her.

Boyden learned training from an online course and hands-on experience. Marrocco has a background in teaching and said humane education is similar to how dogs learn. The also completed the E for All Berkshire County business training program. 

"What sets me apart a little bit from other trainers in our area is that instead of just basic training, I really enjoy the reactivity training, anything that's behavioral. I love to see a dog struggling and find the root cause of why they're struggling, and then figure out how can we work together to help, rather than just say, 'Hey, this is a behavior. We're going to just train you to stop it,'" she said. "It's why are you having that behavior, and how can we help you through that so you no longer feel like you need to do that behavior? So that's a lot of what we do here in general." 

They use positive reinforcement only and avoid aversive methods, which can hide behavior problems. She said all dogs learn a shared set of commands, such as waiting at gates and being comfortable with handling. 

At the daycare, dogs rotate between rest, enrichment activities like ripping cardboard, and play so they learn to settle down.

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