BHS Provider Clinics Win MHQP Patient Experience Awards

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PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."

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Pittsfield Subcommittee Considers E-Bike Safety

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — Some city councilors want to explore ways to encourage safe e-bike use. 

On Monday, the Ordinances and Rules Subcommittee discussed the request by Councilor At Large Kathy Amuso and Ward 3 Councilor Matthew Wrinn to increase enforcement of bicycle and e-bike use on Pittsfield streets, install signage in high-traffic areas, and launch an educational program for kids. 

Amuso has received reports of kids riding motorized bikes at 15 to 20 mph on the sidewalk while people are trying to back out of their driveways, and she fears someone might get hurt.  

She said that if they could start with some basics, such as riding with traffic in bike lanes and requiring operators under 16 to wear helmets, it would address most of the calls. 

"Do I think we need to put 10 police on trying to find e-bikes throughout the city? I don't," she said. "But there are enough calls that I'm getting, and other councilors are getting, that we have to say, ‘OK, what can we do?’ And we have a lot of bike lanes in Pittsfield, and the e-bikes and all bikes should be in the bike lanes, not on the sidewalk."

The petition was tabled so that the Department of Public Works can study it and gather further information.  

In Massachusetts, an e-bike with a top speed of 20 mph and a motor of 750 watts or less is classified as a traditional bicycle. State law defines two e-bike classes: 

  • "Class 1 electric bicycle" is defined as having a motor of 750 watts or less that provides assistance only when the rider is pedaling and ceases to assist when the bicycle reaches 20 mph.
     
  • "Class 2 electric bicycle" is defined as having a motor of 750 watts or less that may be used exclusively to propel the bicycle and is not capable of assisting when the bicycle reaches 20 mph.

Riders 16 years or younger must wear a helmet by law.  

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