PITTSFIELD, Mass. — Elder Services of Berkshire County, Inc. (Elder Services) relocated its administrative offices to a central location in the heart of Pittsfield. 

 

The new space, previously occupied by Wayfair's open-concept call center, underwent significant renovations on the first and second floors to construct offices and other spaces for Elder Services' growing workforce. It offers ground level access, an enhancement for clients and visitors with health and mobility issues as the Agency's former space required a journey to the fourth floor to access services. Elder Services is now housed in its new location at 73 South Church Street in Pittsfield.

 

Christopher McLaughlin, Executive Director, expressed the significance of this move for Elder Services' staff and the people they support. 

 

"Our staff are excited to have moved into bright, contemporary space in the heart of Pittsfield. Our new offices enable easier access for our clients and enough space for our workforce, which continues to grow in response to unprecedented demand for the services we provide."

 

The Agency is also celebrating its Golden Anniversary. Elder Services was incorporated in 1974 as a private, non-profit home care corporation with three staff. What was once an Agency focused solely on home care support has grown to offer an extensive list of services including home care, information and referral, caregiver support, SHINE counseling, housing options, long-term care ombudsman advocacy, money management and the senior nutrition program

(Meals on Wheels).

 

"Berkshire County is a much different community in 2024 than it was in 1974. With one of the oldest and poorest populations in Massachusetts, living in Berkshire County poses considerable challenges for seniors, individuals with disabilities and caregivers. Elder Services is proud of our legacy of supporting individuals for more than half a century and look forward to serving even more people in the future," McLaughlin said.