Pittsfield Will See a New Internet Provider

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — AccessPlus Fiber plans to expand into the city, providing residents, businesses, and schools with another option for internet service. 

Last week, the City Council supported AccessPlus' plan to build an underground fiber broadband network in Pittsfield.  The company offers plans that start at $65 per month for 1 Gbps and has a "soft three-year plan" for full expansion into the city. 

"We are a local voice and data provider proudly serving over 7,000 customers throughout the Northeast, many of which are within a couple of miles of City Hall. From lnterprint to Lulu's Kitchen, Pittsfield school district to MCLA, we're not just a nationwide provider looking for new markets; we have routes that have been built here for decades," representative Chaz Garrity explained.

"What we're building is the fastest, most reliable fiber optic network in the United States. Today, if you do your research across most providers, the bandwidth speeds that folks are offering, we're bringing to Pittsfield an unprecedented speed of 100 [Gbps]. Nobody's ever done that today." 

Construction will be done underground, first through trenching or utilizing existing Verizon conduit. Work will be gone in phases between the windows of April 2 and Nov. 15. AccessPlus has been awarded funding through the Massachusetts Broadband Institute's Residential Retrofit Program to connect 16 public and affordable housing addresses in the city. 

This is where the expansion will begin, reaching a total of 832 housing units. Programs will be available for low-income rebates through the Community Eligibility Provision, Supplemental Security Income, and the Supplemental Nutrition Assistance Program. 

Garrity said, "It's not just connectivity. What I'm getting after here, this is a foundational piece for 21st century governance, education, health care, and economic growth." 

Several residents spoke at the public hearing after receiving an abutter notice. There was a mixture of support for new competitors in the local market and concerns about construction impacts. 

William Garrity, a member of the School Committee, was glad to hear about the company's commitment to net neutrality and data privacy.  

"I think one thing that I want to stress the importance of is that the speed we currently get from Spectrum is divided between your upload and download speed," he said. 

"… With AccessPlus and fiber infrastructure, you get the same upload and download speed of one gigabit per second. That's a lot faster than what Spectrum currently is offering, so I'm really excited to see you guys come to Pittsfield." 

Leah Copperman, a Brooklyn, N.Y., transplant who works in technology, saod, "New York has gotten far too expensive for these people to live in, and they're looking to relocate in the Hudson River Valley. I think that Pittsfield would be a perfect destination, and that this fiber optic would be a real change to the attractiveness of the city to younger technical people." 

Teresa Carlo, who lives off South Street, said the main route has been torn up countless times and disrupted her family for generations. 


"I'm really upset about it. That finally looks good," she said about South Street. 

"If anybody lives near there, we've been woken up every morning at 3:15 pretty much while they put the lines in, one line at a time, and it's been disruptive. I can't tell you how many times the road's been paved, like I said, and I think this needs to be considered, and I don't understand why you're even considering something like this when it's going to tear up a road that you just did." 

Copperman also pointed to frequent road work over the last five years and said it doesn't seem like there is central planning around it. 

Commissioner of Public Services and Utilities Ricardo Morales explained that the goal is to minimize the impact on city infrastructure and coordinate future work. 

"For example, anything going on on South Street will have a five-year moratorium, and beyond that, we would like to keep that intact for as long as possible, except for emergencies, of course," he said. 

"So what we'd be looking for from a company like AccessPlus is to install outside of the pavement, and there's plenty of right of way on South Street, for example, to do that, so we would be preferring that alternative over others." 

Ward 5 Councilor Patrick Kavey recalled the city's research on becoming its own fiber network years ago and the $63 million price tag. 

"Obviously we're not going to spend $63 million on something like this, so I'm happy to see that a company is bringing this into the city," he said. 

Ward 4 Councilor James Conant, the lone vote against, said there was a lack of communication up to this point. 

"Here, we are talking about a mega project in this community, and we're having one open public hearing right here, right now. We don't know where you're going, we don't know what you're going to use. We don't know how you're going to do it," he said. 

"… As chairman of the Pittsfield Conservation Commission, I have no idea what you're doing. I find that appalling. I will not be supporting this until you go through and reach out with all these people and answer all their questions." 

Ward 2 Councilor Kenneth Warren pointed out that the city will be able to "micromanage" the project through permits, and Morales will work with the company to coordinate roadwork. 

"Tonight's meeting vote that you're expecting from us is a general vote. It's a vote to be able to work in the city, correct?" Warren asked, and was answered in the affirmative. 


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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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