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A graphic from the U.S. Fire Administration shows how address numbers should be displayed for residences.

Williamstown Fire Officials Call on Residents to Properly Mark Addresses

By Stephen DravisiBerkshires Staff
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WILLIAMSTOWN, Mass. — Since being installed, first-year Fire Chief Jeffrey Dias has been getting to know the community.
 
It should not be as hard as it is to get to know the town of 7,400.
 
"As an outsider trying to find a street address, I have had some heartfelt discussions with some people," Dias told the Prudential Committee at Wednesday's monthly meeting. "I don't know that a certain family has lived in a house for 150 years."
 
Committee member John Notsley raised the issue, telling his colleagues that the lack of proper numbering on homes had been bothering him.
 
"There are more houses in town that aren't numbered than are," Notsley said. "It's a mess."
 
Dias told the committee that he would fail homes when inspected for smoke alarms and carbon monoxide detectors at the time of sale. But that is the only time numbers are formally reviewed.
 
Too often, deficient numbering is discovered when first responders are looking for an address during an emergency.
 
"When it's life-threatening stuff, every second counts," Dias said.
 
"Consistency helps. Some people do [numbers] on the garage. Some people do it on the front door. The reflective thing is huge, too. People will put these nice, ornate, black, iron numbers on a dark brown house. It's a challenge. It's something we'll continue to work on."
 
Massachusetts General Law spells out how addresses should be displayed at a property.
 
According to a flyer from the commonwealth's Department of Fire Services:
 
Numbers need to be at least 4 inches tall and face the street.
 
• Numbers need to be under lighting and have a "contrasting background" so they are visible at night.
 
• Homes with long driveways should have the number on both sides of a mailbox or sign pole near the road.
 
• Vegetation should be trimmed to keep numbers visible.
 
Dias told the committee that if he is able to establish a summer internship for college students next summer, one good project for that group will be to canvas neighborhoods and leave literature explaining the legal requirements.
 
One problem in rural communities like Williamstown is that many residences are not visible from the road. In some places, they share a driveway, and, while multiple house numbers may be posted at the roadside, sometimes there is no indication which fork to take from the common driveway to find a particular address.
 
"It's great if you have reflective numbers on your house, but if you have a 600-foot driveway, I can't see [the house numbers]," Dias said. "People say, 'I had one, but a snowplow knocked it down.' Well, put it back up.
 
"Street signs are another big one for me. As an outsider, when streets don't have a sign, that's a problem."
 
Dias did not identify particular streets that lack adequate signage. Williamstown has a mixture of town-owned and private roads.

Tags: address,   signage,   

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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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