Mass. First State to Deploy ChatGPT Across Executive Branch

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BOSTON — Governor Maura Healey announced the launch of the ChatGPT-powered Artificial Intelligence (AI) Assistant for the state's workforce. 
 
The AI Assistant will be implemented as a phased approach across the executive branch and will provide a safe and secure environment that protects state data, stated a press release. Massachusetts will be the first state to adopt the technology for the entire executive branch, which includes nearly 40,000 state employees. 
 
"This is about making government faster, more efficient, and more effective for the people we serve," said Governor Healey. "AI has the potential to transform how government works, which is why we're excited to partner with OpenAI on this AI Assistant, which will ensure a safe and secure environment for employees and improve their ability to deliver better service to the people of Massachusetts. I'm grateful to Secretary Snyder and Secretary Paley for their innovative leadership on this and to the state workers who are eager to embrace this new technology."  
 
Following a competitive procurement process, the state and OpenAI have agreed to a contract to deploy ChatGPT at scale across Massachusetts state government. The rollout will take a phased approach, starting with staff in the Executive Office of Technology Services and Security (TSS). Additional secretariats and executive branch agencies will be onboarded over the coming months. In conjunction with the rollout, the state is offering a series of optional training programs designed to provide employees using the Enterprise AI Assistant with a baseline understanding on best practices and strategic use of the tool. 
 
The rollout of ChatGPT will be within a walled-off, secure environment that protects state data and ensures that employee chat inputs do not train public AI models. Use of the tool is governed by terms and conditions set by the TSS Privacy Office, and regularly updated policies that govern the use and development of AI. While other states have launched limited pilot programs for ChatGPT, Massachusetts will be the first enterprise-wide deployment of the tool.
 
More information on the tool, training and other Frequently Asked Questions can be found at mass.gov/ai. 
"The Human Resources Division is excited about this employee-focused resource," said Melissa Pullin, Chief Human Resources Officer. "This partnership will be able to assist state employees in the course of their work and provides a cutting-edge tool to support the Commonwealth's workforce."  
 
The launch of the Enterprise AI Assistant builds on the Healey-Driscoll Administration's broader strategy to position Massachusetts as a global leader in applied AI. Through the Massachusetts AI Hub, the Administration is coordinating state support for the AI ecosystem, expanding access to critical infrastructure like compute resources, deepening partnerships with industry and research institutions, and ensuring Massachusetts remains the place where AI is developed, tested, and turned into real-world solutions across sectors like life sciences, advanced manufacturing, clean energy, and health care. 
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BRPC Exec Search Panel Picks Brennan

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Executive Director Search Committee voted Wednesday to move both finalists to the full Berkshire Regional Planning Commission, with a recommendation that Laura Brennan was the preferred candidate. 

Brennan, BRPC's assistant director, and Jason Zogg were interviewed by the committee on Saturday.

Brennan is also the economic development program manager for the BRPC. She has been in the role since July 2023 but has been with BRPC since 2017, first serving as the senior planner of economic development. 

She earned her bachelor's degree from Franklin & Marshall College in Pennsylvania and earned a graduate-level certificate in local government leadership and management from Suffolk University.

Zogg is vice president of place and transportation for Tysons Community Alliance, a nonprofit that is committed to transforming Tysons, Va., into a more attractive urban center. 

He previously was the director of planning, design, and construction at Georgetown Heritage in Virginia, where he directed the reimagining of Georgetown's C&O Canal National Historic Park.

They each had 45 minutes to answer a series of questions on Saturday, and the search committee said they were both great candidates. Meeting virtually on Wednesday, the members discussed which they preferred.

"In my own personal opinion, I think both candidates could do the job and actually had different skills. But I do favor Laura, because she can hit the ground running and with the time we have now, I think she is very familiar with the organization and its strengths and weaknesses and where we go from here," said Malcolm Fick.

"I would concur with Malcolm, especially because she was the only candidate who could speak directly to what's currently going on in the Berkshires, and really had a handle on every aspect of what BRPC does, could use examples, and showed that she actually understood the demographic information when that information was clearly available on the BRPC website, and through other means, and she was the only candidate who was able to integrate our regional data, our regional demographics, into her answers, and so I find her more highly qualified," said Marybeth Mitts.

Brennan was able to discus the comprehensive regional strategy the BRPC has worked on for Berkshire County and said she made sure they included voices from all over the region instead of what she referred to as the "usual suspects."

"That was an enormous priority of ours to make sure that the outreach that we did and the input that we gathered was not from only the usual suspects, but community groups that were emerging in a lot of different corners of the region and with a lot of different missions of their own, and try to encompass and embrace as many voices as we could in that," Brennan said in her interview.

Member Sheila Irvin said she liked Brennan’s knowledge of Berkshires Tomorrow Inc.

"I think that her knowledge of the BTI, for example, was important, because that's going to play a role in the questioning that we did on funding. And she had some interesting insights, I think on how to use that," said Irvin. "And in addition, I just thought her style was important. 

"She didn't need to rush into an answer. She was willing to take a minute to think about how she wanted to move on and she did."

In her interview, Brennan was asked her plans to help expand funding opportunities since the financial structure is mainly grants and the government has recently been withdrawing some interest.

"With Berkshires Tomorrow already established, I would like to see us take a closer look at that and find ways to refine its statement of purpose, to develop a mission statement, to look at ways that that mechanism can help to diversify revenue," she said. "I think, that we have over the last several years, particularly with pandemic response efforts, had our movement to the potential of Berkshire's Tomorrow as a tool that we should be using more, and so I would like to see that be a big part of how we handle the volatility of government funding."

Member John Duval said she has excelled in her role over the years.

"Laura just rose above every other candidate through her preliminary interview and her final interview, she's been the assistant executive director for maybe a couple of years and definitely had that experience, and also being part of this BRPC, over several years, have seen what she's capable of doing, what she's accomplished, and embedded in meetings and settings where I've seen how she's responded to questions, presented information, and also had to deal with some tough customers sometimes when she came up to Adams," said Duval.

"She's done an excellent job, and then in the interviews she's just calm and thought through her answers and just rose above everyone else."

Buck Donovan said he respected all those who applied and said Zogg is a strong candidate.

"I think both and all candidates were very strong, two we ended up were extremely strong," he said.  "Jason, I liked his charisma and his way. I really could tell that there was some goals and targets and that's kind of my life."

The full commission will meet on Thursday, March 19, to vote on the replacement of retiring Executive Director Thomas Matuszko.

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