Pittsfield Launches New Emergency Notification System

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PITTSFIELD, Mass. — The City of Pittsfield has partnered with CivicPlus to implement a new Mass Notification software. By partnering with CivicPlus, the city will be able to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via phone call, email, text message, and voicemail to keep people safe and informed.
 
In a local emergency, community members subscribed to this Mass Notification system will benefit from immediate, actionable information and instructions sent via their preferred notification channel. Residents can sign up for alerts in a variety of languages including but not limited to: English, Spanish, French, Portuguese.
 
"Communicating with residents is an essential function of local government, especially in times of emergency," said Mayor Peter Marchetti. "This new system will provide both emergency and non-emergency alerts to keep residents up to date with relevant information."
 
"These notifications are essential in our emergency planning efforts," said Pittsfield Fire Chief Thomas Sammons. "I encourage everyone to sign up for these notifications so they can stay up to date with information related to inclement weather, evacuation notices, road closures and more."
 
The CivicPlus Mass Notification software replaces CodeRED that was previously used for similar notifications. Any member of the public that wants to receive emergency and/or non-emergency communications and alerts will be required to sign up with Mass Notifications.
 
To sign up for Mass Notifications, residents should visit https://www.pittsfieldma.gov/alert-signup and the select the alerts they want to receive. An account will need to be created to receive alerts.
 
A CivicsPlus how-to sign up video is available directly in the portal that will answer most questions about the sign-up process. However, any resident that requires additional help can visit or call:
 
• Berkshire Athenaeum, 1 Wendell Avenue (413) 499-9480
• Ralph J. Froio Senior Center, 330 North Street (413) 499-9346
• City Hall: Main phone number (413) 449-5600, press option #7
If you would like to contribute information on this article, contact us at info@iberkshires.com.

First Responder Awards Honor Excellence, Highlight Mental Health

By Brittany PolitoiBerkshires Staff

Keynote speaker Nicole Ferry, above, urged first responders not to suffer in silence; right, the committee recognized outstanding work by its members. 

Reader's note: This article discusses suicide. The National Suicide Prevention Lifeline is 1-800-273-8255. To contact the Crisis Text Line, text HELLO to 741741. More information on crisis hotlines in Massachusetts can be found here.

PITTSFIELD, Mass. — First responders gathered at the Proprietor's Lodge last week in advance of EMS Week to celebrate and support their colleagues. 

The EMS Awards Banquet, held by the Emergency Medical Services Committee of Berkshire County, included 20 awards for outstanding responses to specific calls over the past year and for excellence in various fields. 

Brian Andrews, president of County Ambulance Services and EMSCO, said its mission is to support and uplift the EMS community with compassionate care, critical resources, and "unwavering support" to first responders and their families.

"That mission is built on a simple but powerful principle: caring for our own," he said. 

"… EMS is a profession built around caring for others, but those who care for others also need to be cared for. They need support, encouragement, training, resources, recognition, and at times they need to know that this community stands behind them and their families." 

Andrews said EMSCO is one of the most active and successful county EMS organizations in Western Mass, and while its members may wear different patches and serve different communities, when the call comes in, they are all connected by the same mission. 

The evening included a $1,000 donation from EMSCO member Berkshire Community College Foundation, and County Ambulance paramedic supervisor Austin White requested that his 40 Under 40 donation be sent to the committee. 

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