Gateway Fiber Expansion Nears Completion
PITTSFIELD, Mass. — Gateway Fiber is nearing completion of its Pittsfield expansion, bringing high-speed internet access to 2,000 additional homes and businesses.
The expansion marks another step toward increasing competition among internet providers and strengthening the city's telecommunications infrastructure, bringing service availability to nearly 6,000 homes and businesses.
Construction of the expansion began in July 2025, marked by a ribbon-cutting at the Colonial Theatre.
At that event, Senior Vice President of Market Growth Sarah Lang said the company is investing millions into Pittsfield to provide a better internet service.
The company also emphasized the importance of affordable internet options, particularly with the increased need for accessible, reliable connectivity for jobs, education, and healthcare.
Gateway Fiber is a 100 percent fiber internet provider serving residents and small to medium-sized businesses, said John Meyer, Gateway Fiber's chief customer officer John Meyer said.
It provides a "fairer, friendlier, faster" internet experience through transparent pricing, local customer support and high-speed service, he said
Gateway Fiber measures its success on being able to provide reliable internet service, positive customer experience, and offering competitive pricing that encourages customers to choose and stay with them, Meyer said.
The company has increased internet speed options while keeping prices largely consistent, he said.
Its residential plans range from $65 per month for 600 megabits per second to $125 for 5 gigabits per second. Other options include 1 gigabit for $75 and 2 gigabits for $90.
Gateway Fiber offers internet speeds of up to 5 gigabits per second, providing the capacity and low latency needed to support modern internet consumption, including remote work, online gaming, education and telemedicine, Meyer said.
"We are sort of at the forefront of providing an internet experience that's designed for the AI-driven infrastructure of what's next," he said.
Fiber-optic technology transmits data using light rather than the copper wiring traditionally used by cable providers. This technology, Meyer said, offers increased capacity, lower latency and symmetrical upload and download speeds.
Beyond providing residents with another internet option, Meyer said the network could have a broader economic impact by supporting local businesses and making properties more attractive to prospective tenants.
The infrastructure put into play is "future-proof," built for the long term to accommodate current needs and technological advancements, Meyer said.
"There's nothing better than fiber as of right now," he said.
Meyer said having fiber-optic internet is a "leg up" economically, making residential and commercial properties more attractive to prospective tenants and enhancing property values, he said.
"From an economic development perspective, it's a very attractive asset for any community to have," he said
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