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Jeffrey Trask from MEMA toured both the park and the shelter that was established by the Red Cross as he began to assess the damage.

Red Cross Shelter Established For Spruces Residents

By Andy McKeeveriBerkshires Staff
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The Red Cross established a shelter at St. John's Episcopal Church that can hold as many as 50 people.
WILLIAMSTOWN, Mass. — Inspections have begun in The Spruces Mobile Home Park but there's still no power and residents aren't being allowed to move back.

The state Emergency Management Agency representative toured the park on Tuesday to assess the damage while the town has begun inspecting each home.

Jeffrey Trask, the liaison between MEMA and the town, was brought up to speed about the flooding that forced about 300 people to find alternative housing and was given a tour of the park. Additional state agencies are expected to arrive on Wednesday including building inspectors.

"There is a team of state inspectors that is coming," Town Manager and Emergency Management Director Peter Fohlin said. "We're not saying that they've been condemned ... as the units are cleared for occupancy, electricity will be turned on."

There is no time line for when residents can return to their homes. First the inspectors need to find the problems, the park's owner Morgan Management will have to fix the electrical system and then residents will have to fix their homes, if needed, before they can return. Fohlin said he only knows of one person who has flood insurance.

About 20 people who do not have friends or family nearby will have to continue staying at a shelter, Sweet Brook Care Centers, Williamstown Commons or Town Hall.

"There are four people, three cats and four dogs that we could not find accommodations for," Fohlin said. "We took them in at Town Hall. They are all living at Town Hall."

Late on Monday night, the American Red Cross established a shelter at St. John's Episcopal Church on Park Street for the displaced residents. Meals, cots and necessities will be provided and Williams College has offered its showers.

"We do have a shelter open and they are welcome to come to a place that is safe," Susan Severin, the Red Cross shelter manager, said. "We're prepared for 40 to 50 people."

Red Cross volunteers came from across the country to bring "comfort kits" that include basic needs like shampoo, tissues, soap, toothbrush and toothpaste. However, it is not clear how long the Red Cross will be able to sustain the shelter.


While many homes appear to be unharmed, there is significant damage to electrical systems and foundations that will need repair before residents can move back in.
"It's very basic sheltering," Severin said. "We're offering comfort and compassion."


Some organizations, individuals and churches have offered donations of service and funds but nothing has been established yet to handle those, Fohlin said.

However, the First Congregation Church and St. Patricks Church are both accepting donations.

The First Congregational Church have been giving the residents vouchers for gas a groceries. Anybody wanting to donate can reach the church from 9 until 3:30 at 458-4273 or office@firstchurchwilliamstown.org.

St. Patricks  is collecting spare clothes, food, furniture and household items. Anybody interested in donating can call either the church or the Williamstown Food Pantry.

Also on Tuesday, residents were again escorted into the park to gather personal belongings and town department heads continued to meet to discuss strategy moving forward. Building Inspector Mike Card inspected about 25 of the park's 226 homes Tuesday. The town is using color coding system to signify the extent of damage.

A red notice is used for the worst homes and of the 25, only a few received those. A yellow notice is "optimistic" and requires the least amount of repairs. A yellow notice could be given just because the electricity is off. A green notice is OK for occupancy.

"None of the homes have been ruled green," Fohlin said.

There is still no estimate of the amount of damage that was caused by the flood. Most of the damage involved the electrical system, water flooding into the homes and spilled petroleum products.

Trask will continue to meet with state and local officials before MEMA determines what the agency will do. Trask was awed by the amount of damage but praised the way the town is handling the situation.

"You guys are doing a great job," Trask told Fohlin.

Tags: flood,   Irene,   Spruces,   

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National Grid Hosts Customer Assistance Events In The Berkshires

WALTHAM, Mass. — National Grid will hold a series of in-person Customer Assistance Events this December. 
 
As colder weather sets in, these events are designed to help customers manage winter energy bills and explore cost-saving programs.
 
In Berkshire County:
  • Dec. 4 – Town Library, Williamstown, 4:00pm – 8:00pm, 1095 Main Street, Williamstown
  • Dec. 5 – National Grid Great Barrington Office, 11:00am – 2:00pm, 927 South Main Street, Great Barrington
  • Dec. 5 – Sheffield Bushnell-Sage Library, 5:00pm – 8:00pm, 97 Main Street, Sheffield
Many of these events will continue to take place at local senior centers, making it convenient for older residents to access personalized assistance. Attendees at any location will have direct access to National Grid Customer Service Specialists, who can provide personalized guidance on payment options and energy solutions to meet each household's needs.
 
"As December begins, customers still have opportunities to find support and manage energy costs," said Bill Malee, chief customer officer, National Grid. "We're proud to host many of these events at local senior centers, ensuring customers have easy access to the support they need. Our in-person events are a great way for customers to connect with our team, learn about flexible payment options, and discover energy-saving programs that can help make a real difference this season."
 
Customers attending in-person events will have the opportunity to meet with representatives from National Grid, who will be on-site to assist with billing issues and provide information on:
  • Enrolling in National Grid's new Payment Assistance Bundle
  • Enrolling in Budget Billing
  • Enrolling in the Energy Discount Rate (for qualifying customers)
  • Scheduling home energy assessments and sharing information on other energy efficiency opportunities for homes or businesses 
These events are part of National Grid's broader commitment to affordability and reliability. Customers can also access support by calling 1-800-233-5325.
 
National Grid customers can now sign up for a new Payment Assistance Bundle. The bundle combines three solutions to make it easier for managing energy costs and paying down past due amounts over a 12-month period.
  • Deferred Payment Agreement: Spread out past-due balance into future monthly payments.
  • Automatic Monthly Payments: Automatically deduct payments from your bank account each month and avoid missing due dates.
  • Budget Plan: Break down annual energy costs into balanced monthly payments, making it easier to budget and plan expenses.
Customers interested in enrolling in the Payment Assistance Bundle can do so online by visiting ngrid.com/hereforyou, at an in-person event, or by calling 1-800-233-5325.
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