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Jason Hoch, seen in this file photo, announced on Friday that he was resigning from his position as town manager.
Updated February 19, 2021 02:43PM

Williamstown Town Manager Stepping Down

By Stephen DravisiBerkshires Staff
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The fallout from a federal lawsuit dropped late last year has seen the resignation of Town Manager Jason Hoch and the former Police Chief Kyle Johnson.

Updated at 2:43 p.m. with comments from Select Board Chair Jane Patton.

WILLIAMSTOWN, Mass. — Town Manager Jason Hoch announced Friday afternoon that he is leaving the position.

 
Hoch has come under heavy criticism from many community members in the wake of a federal lawsuit that was filed in August against himself, the former chief of police and the town.
 
On Friday, he said the calls for his firing played a role in his decision to ask the Select Board to negotiate a way for him to leave the post he has held for five and a half years.
 
"It was certainly part of the consideration," Hoch said. "I can't say it's been a wonderful time for me or my staff. I think there's a point at which it's reasonable to question: Can I continue to be as effective as I'd like to be, and where is my attention landing?"
 
Hoch said he will remain in the corner office for 60 days and through the end of May to serve as a resource in the transition process.
 
"I think it was important to the board and me to find a path that recognized an orderly transition," Hoch said. "That was an important thing we all wanted to make happen. It's hard to believe, but after 5 1/2 years, given the change in the organization, I'm a large part of the institutional memory.
 
"I want to leave the organization and the community in the best possible position. And an abrupt change is not going to do that."
 
Hoch's departure comes a little more than six months after the announcement of McGowan vs. Williamstown, a federal discrimination lawsuit that alleged racism and sexual misconduct within the Williamstown Police Department. In mid-December, then-Police Chief Kyle Johnson announced that he was leaving the department.
 
In the months following the McGowan suit (which was dropped after Johnson resigned), Hoch came under fire for, among other things, not notifying the Select Board of a complaint by McGowan to the Massachusetts Commission Against Discrimination that predated the lawsuit and raised most of the same allegations.
 
Select Board Chair Jane Patton brought up the MCAD complaint on Friday afternoon.
 
“My feelings about this are somewhat nuanced in that Jason has really, on the whole, been a very good town manager in terms of the stuff he mentions: completing the [police] building project, we’ve had public housing projects, our financial situation is very good,” Patton said. “He is incredibly well liked and respected by all of his staff.
 
“Not knowing about the MCAD complaint was hard.”
 
Since Johnson's departure, some residents' ire has turned more acutely on Hoch. He has been accused of covering up for and tolerating alleged offensive behavior at the WPD, some of which dates five years before Hoch's arrival at Town Hall.
 
Much as Johnson framed his decision to step down as helping the Police Department move past the allegations in the McGowan suit, Hoch emphasized in his announcement that his decision was based on a desire for the town to move forward.
 
"An opportunity to refresh the relationships between the town and the community offered a healthier path forward to allow more people to fully and constructively engage in that work," he wrote. "I care deeply about Williamstown and am committed to work supportively in the transition to position the community and the organization for future success."
 
In a Friday afternoon telephone interview, Hoch said that he does not see his decision to step down as "giving in" to the public criticism or as a confirmation of the accusations that have been made against him.
 
"I absolutely know who I am and what I've done, and it is not at all something I see as giving in," Hoch said. "I see it as our inability to move the conversation in the way we aspire it to be.
 
"If this [controversy] continues to hold back the rest of the conversation, we're not going where we all say we want to go. I don't need to be so self-important to continue to be an obstacle to prove a point."
 
Prior to August, Hoch's tenure received high marks for his efficiency and responsiveness from public officials on many boards and committees.
 
The Select Board, which hires and oversees the town manager, praised him heavily in his last review, announced in December 2019.
 
"This year, he was faced with the retirement of four senior staff, but he's prepared for this succession, made key hires and managed the transitions," then-Select Board Chair Jeffrey Thomas said in announcing the board's review. "Town staff continue to praise his leadership and his management style and say that the town is 'headed in a good direction.'
 
"The town's financial position is healthy and trending toward greater strength. And there's also been good progress toward collaborations with other municipalities. … Jason is known as an innovator and has a reputation for thinking outside the box. He's brought a lot of new technology to town hall and has been streamlining operations since he started. He's always looking to do things better."
 
Hoch's 2020 annual review was delayed due to the board's decision to prioritize things like the COVID-19 pandemic and efforts to address allegations of institutional racism at the Police Department. The body did begin a process of completing that review this winter.
 
Patton said Friday that the board has discussed the review in light of Hoch’s decision to leave and decided to complete the review process anyway.
 
Thomas said the decision to leave Town Hall was "Jason's alone."
 
It came after several closed door meetings over the last couple of weeks for the purpose of conducting negotiations with non-union personnel; the town manager is the only town employee whose contract is the purview of the Select Board.
 
Thomas, who is stepping down from the Select Board this spring with one year left in his three-year term, said the majority of the board was prepared to extend Hoch's annual contract.
 
Patton, while being careful not to reveal specifics about the board’s executive sessions, confirmed that, “the direction of the board was not unanimously in favor” of renewing Hoch’s contract.
 
For his own part, Thomas continued to express his approval for the job Hoch has done.
 
"Without doubt, Jason's departure is a significant loss for the community of Williamstown," he said. "Within municipal and state government, Jason is known as one the region's most knowledgeable town managers. My favorite adjective for him is 'ultracompetent.'"
 
Thomas is the lone current member of the Select Board who was not on the five-person body when it tapped Hoch, a 1995 Williams College graduate, to replace Peter Fohlin, who was town manager for 15 years.
 
Hoch returned to the town of his alma mater after being the town administrator or town manager in the New Hampshire towns of Litchfield, Plaistow and Littleton.
 
In his announcement on Friday, Hoch noted accomplishments during his tenure like the construction of a new police station and a new middle-high school, in partnership with fellow Mount Greylock Regional School District town Lanesborough.
 
"We have achieved many things over that period, completing two major public building projects, significant economic development and multiple environmentally sustainable initiatives all while maintaining and enhancing the town's solid financial position and keeping the tax impact for the cost of town services nearly unchanged," Hoch wrote. "This has only been possible through the support of the community and the phenomenal town staff with whom it has been a privilege to work alongside over that time."
 
His statement recognized the support of "many in this community."
 
But he said that for months he had wrestled with the question of whether it made sense for him to continue to serve the community.
 
"For a while, every morning you get up and say, 'Am I all in or is it time to think about something different?'" Hoch said. "You always reflect on that. Having gone through that conversation with [Johnson], it was certainly something higher in my consciousness than it had been before.
 
"For the past six months, it's been almost impossible to be the town manager I was five years before."

 

Letter of Resignation by Jason Hoch by iBerkshires.com on Scribd


Tags: resignation,   town administrator,   

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New Daycare and Training Zone for Dogs Opens in Williamstown

By Breanna SteeleiBerkshires Staff

WILLIAMSTOWN, Mass. — You can now bring your dogs to a new daycare and training spot. 

Owners and friends Michelle Marrocco and Tiffany Boyden opened Pup Place last month at 895 Simonds Road, the former location of a martial arts studio.

"We do daycare full days and half days, and then we do what we like to call lifestyle training, which is just worked into our models," Marrocco said. "So generally, people don't want their dogs to jump on them, or counter surf, or steal food, and we don't want those things either. So we just reinforce that all day, every day.

"And then we have additional training options like leash training, so your dog will walk politely. We do reactivity training with dogs who are nervous or scared or have issues with other people or other dogs."

This is not their first venture. The two have been walking and training dogs as Berkshire Pup People and it took about five years to find the right space to open a doggy daycare.

"We started with walking, and then added on training and pet sitting and pet sitting. So we have a team of independent contractors," Boyden said.

Marrocco said a brick and mortar building for their business was always the goal while they built up a customer base.

"The idea was that we would do that to build up trust in the community and get to know the market better, with the goal of opening a dog daycare, because there's a huge amount of people with dogs here in the Berkshires in general, and I think we are able to serve maybe 11 percent of the market, which is like families with one or two dogs, and there's three other dog daycares in the region, or dog day trains sort of places, and there's simply not enough for what people need," she said.

Boyden, who is a dog behaviorist, said she fell in love with dog training during the pandemic through helping a neighbor with their dog.

"There was a hole in the market because the dog daycare that I actually brought my own dog to closed, and my neighbor was like, 'I was working remote this whole time, but now I have to go in the office. What do I do with my dog? What do you do with your dog?' And I was like, 'I have a remote job, so he stays home.' And that's kind of where the idea started. We started walking and training him. Then he started coming to my house for care," Boyden said.

After realizing the gap in the market, Boyden reached out to Marrocco, knowing they are both dog lovers, and asked if she wanted to start a business with her.

Boyden learned training from an online course and hands-on experience. Marrocco has a background in teaching and said humane education is similar to how dogs learn. The also completed the E for All Berkshire County business training program. 

"What sets me apart a little bit from other trainers in our area is that instead of just basic training, I really enjoy the reactivity training, anything that's behavioral. I love to see a dog struggling and find the root cause of why they're struggling, and then figure out how can we work together to help, rather than just say, 'Hey, this is a behavior. We're going to just train you to stop it,'" she said. "It's why are you having that behavior, and how can we help you through that so you no longer feel like you need to do that behavior? So that's a lot of what we do here in general." 

They use positive reinforcement only and avoid aversive methods, which can hide behavior problems. She said all dogs learn a shared set of commands, such as waiting at gates and being comfortable with handling. 

At the daycare, dogs rotate between rest, enrichment activities like ripping cardboard, and play so they learn to settle down.

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