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Michaela LaPlante, left, a registered nurse at Berkshire Medical Center receives the latest DAISY Award for Extraordinary Nurses from BMC Chief Nursing Officer Brenda Cadorette.

BMC Nurse Earns DAISY Award Recognition

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PITTSFIELD, Mass. — Berkshire Medical Center registered nurse Michaela LaPlante has received the DAISY Award for Extraordinary Nurses, a national nursing recognition program that has been adopted by thousands of hospitals to honor individual nurses who have had a tremendous impact on patient care. 
LaPlante, who serves on 4 East in the hospital, received a glowing nomination for her care of a patient in her final days. 
"You could tell from the moment that Michaela walked in the room that she has a passion for nursing and the care that was to be provided. She was knowledgeable, swift and precise in her care," said a relative of the patient. "She treated my husband's aunt like she was the only patient on the floor. She was constantly checking in with us to make sure that we were as okay as we could be. It felt like she was caring for one of her family members in the way that she cared for her and for our family."
Using the acronym PETALS, BMC's criteria for nominating a nurse for a DAISY Award is:
P: Passion and Compassion – for nursing and the care they provided
E: Empathy – toward individual patients and their loved ones
T: Trust and Teamwork – does the nurse convey a sense of trust and security
A: Admirable Attributes
L: Love, for patient and profession
S: Selflessness
The nomination went on to read, "Michaela is likely one of the sweetest, most compassionate and caring nurses I have had the pleasure of knowing. She seemed to read the room well and knew exactly what to say to us in that moment. Along with the absolutely amazing care that she provided for our loved one, she offered us a few moments of reprieve when she was in the room."
The patient died in early July, and the nomination noted, "We are confident that she passed peacefully due to the diligence and time that the nurse spent with her and on her care. Our family would like to thank her for everything that she did last evening to make this process just a little bit easier."
The DAISY Award is bestowed following a nomination process and review by an interdisciplinary oversight committee. BMC staff, patients, and the general community can submit nominations. The nomination form can be found on each floor, in patient welcome packets, and will soon be available on the Berkshire Health System Employee Portal.
The DAISY Foundation was started in memory of Patrick Barnes, who died in 1999 from complications of an auto immune disease. His family wanted to turn their grief into something positive and create something that would capture his special spirit. The DAISY acronym stands for Diseases Attacking the Immune System. As they brainstormed on what the foundation would do they kept coming back to conversations about how wonderful his nurses were. Their mission became to express gratitude to nurses with programs that recognize them for their extraordinary skillful, compassionate care provided to patients and families.
The program is now in more than 4,500 health-care facilities across the United States and around the world.

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Medical Matters Weekly Welcomes Lorna Mattern

BENNINGTON, Vt. — Southwestern Vermont Health Care's (SVHC) Medical Matters Weekly with Dr. Trey Dobson welcomes Lorna Mattern at noon on Jan. 26. 
Mattern is the executive director of United Counseling Service (UCS) in Bennington.
The show is produced with cooperation from Catamount Access Television (CAT-TV). Viewers can see Medical Matters Weekly on and The show is also available to view or download a podcast on
Mattern directs program planning and development, staff supervision, financial planning, resource development, policy development, and contract negotiations for United Counseling Service. She joined UCS in 1990 in a role to expand the intensive and wrap-around services for children, youth, and families. In 2004 she became the director of the Youth and Family Services Division and was responsible for the clinical and administrative oversight of the agency's system of care for children and families. In 2016, Mattern was appointed executive director. She holds a bachelor's degree in Rehabilitation and Counseling and a M.Ed. in Rehabilitation and Counseling with a Certificate of Advanced Graduate Study in Psychology. In addition to being a member of the Vermont Care Partners Centers of Excellence Committee and Project Catalyst, she serves as a member of the United Health Alliance Board. 
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