SVHC Offers Tool for Sending Meals to Front-Line Staff

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BENNINGTON, Vt. — As the COVID-19 pandemic continues to challenge the community and front line clinical teams and employees at Southwestern Vermont Healthcare (SVHC), the SVHC Foundation has heard many requests from members of the public regarding how they can help. 
 
In response to this outpouring of concern, the SVHC Foundation has redeployed the Meal Train as a way citizens can show their support. Interested supporters can visit https://mealtrain.com/v1w8yz to purchase a meal for as few as two staff members or as many as 30.
 
"This program was such a success when we launched it in the spring of 2020, and it had a tremendous impact on the morale of our staff," said Leslie Keefe, vice president for Corporate Development. "Today, our physicians, providers, nurses, and employees are working harder than ever and often under extreme conditions, so we wanted to once again make this program available as a way for the community to show their gratitude."
 
Numerous restaurants in the SVHC service area are participating. Visitors to the Meal Train website volunteer to purchase a meal for a particular department electronically and call the restaurant to order the food to be delivered.
 
The program is being marketed in part through a partnership with the Southwestern Vermont Chamber of Commerce. All restaurants will make no-contact deliveries to the hospital and the COVID Resource Center in Bennington, and the regional campuses throughout the SVHC service area. A designated staff member will come outside to receive the delivery, so no restaurant personnel need enter the buildings. Donors of meals are not permitted to deliver meals to the recipient locations themselves. Instructions on the Meal Train site offer a list of participating restaurants but donors can choose restaurants that are not listed, especially for the regional campuses.
 
"Our healthcare professionals will be uplifted to witness how much the community appreciates them," Keefe said. "This program will have a tangible and meaningful impact while also supporting our local restaurants. On behalf of the SVHC family, we are deeply grateful for the support."

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Medical Matters Weekly Welcomes Dartmouth Health's Diversity Officer

BENNINGTON, Vt. — Dartmouth Health's new Vice President of Diversity, Equity, Inclusion, and Belonging (DEIB) Teresa Malcolm, MD, FACOG, MBA, will be the next guest on Medical Matters Weekly at 12 p.m. on Wednesday, May 18.
 
The show is produced by Southwestern Vermont Health Care (SVHC) with cooperation from Catamount Access Television (CAT-TV). Viewers can see Medical Matters Weekly on facebook.com/svmedicalcenter and facebook.com/CATTVBennington. The show is also available to view or download as a podcast on svhealthcare.org/medicalmatters.
 
Malcolm served most recently as chief executive officer at the coaching firm Master Physician Leaders. She also currently serves as associate program director for the American Medical Women's Association's Leadership Certification Program. She is a professional certified coach by the International Coaching Federation and is certified to coach executives and healthcare teams to build cultures of inclusion. As the vice president of DEIB, Malcolm will develop and lead an interdisciplinary and cross-departmental office and will be responsible for integrating DEIB values into all aspects of Dartmouth Health's culture, goals, metrics, and strategic operating plan.
 
While serving as a chief medical officer at Banner Health in Phoenix, Arizona, from 2016 to 2019, Malcolm provided clinical leadership to a tertiary care center offering inpatient, emergent, and same-day services provided by more than 1,000 specialty physicians, more than 300 advanced care providers and 1,500 associates to meet the needs of a growing community. While in this role, Malcolm directly participated in organizational planning and decision making and was the sole physician member of Banner Health's Diversity, Equity, and Inclusion Council. During her involvement on the council, diversity increased significantly at all levels, and team member resource groups provided support to veterans, women in leadership, and multicultural and LGBTQ+ communities.
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