SVHC Announces DAISY Award Winner

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BENNINGTON, Vt. — Jennifer Harrington, BSN, RN, a nurse in the Transitional Care Department at Southwestern Vermont Medical Center (SVMC), was the October recipient of the DAISY Award for Extraordinary Nurses at Southwestern Vermont Health Care (SVHC).
 
"Jennifer is tailor made for her role as a transitional care nurse," said Pamela Duchene, PhD, APRN, SVHC's chief nursing officer and vice president for Patient Care Services. "She is so friendly and approachable while also being detail-oriented and efficient. These qualities help her make a tremendous impact on patients' lives, even after just a few visits."
 
Harrington's nominator was connected with the Transitional Care Program after a 3-day inpatient stay. The patient noted several examples in which Harrington facilitated better care, including a change to her medication and helping her secure Lifeline, a personal emergency response system.
 
"Jenn doesn't say, 'I'll see what I can do,'" the patient shared. "She gets things done." What's more, the patient continued, "[Jenn] has become a friend."
 
Harrington received her LPN at Putnam Memorial School of Nursing in Bennington, and her RN and bachelor's in nursing degrees from Southern Vermont College. She is on track to earn her master's in nursing from Capella University in early spring. She has been a nurse for more than 30 years. Harrington works with patients, families, physicians, case managers, and community agencies to strengthen the relationships her patients need to succeed. She was recently recognized with SVMC's 2022 Magnet Award for Structural Empowerment.
 
The award was presented during a surprise ceremony last week.
 
"I never expected this," Harrington said in shock. "I am so humbled." She continued, "The DAISY Award is so special, because it comes from patients. As nurses, our patients are the most important judges of the care we provide. Being honored by them is such a tremendous honor."
 
The DAISY Award is part of a national merit-based recognition program established by the DAISY Foundation. It celebrates nurses' education, training, and skill. Nominations can be submitted by patients, families, physicians, and colleagues. All nominations are blinded, so that they are anonymous, before being reviewed by a selection committee. One nurse is then chosen as the DAISY Award winner. DAISY Awards are presented on a regular basis, usually bi-monthly or quarterly.

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Coggins Auto Group Celebrates Five Years

By Breanna SteeleiBerkshires Staff
BENNINGTON, Vt. — The family-owned Coggins Auto Group is celebrating five years of operations: Coggins Toyota of Bennington and Coggins Honda of Bennington, and Coggins of the Berkshires in nearby Massachusetts.
 
Mike Coggins purchased three dealerships — Honda, Toyota and Ford — in 2020 with a goal to restore trust and a "true sense of community-minded dealership culture." 
 
"My primary focus from day one was bringing back that connection to the region," Coggins had said back in 2021. "This area values real relationships. They want to know the people they're doing business with. We set out to rebuild that trust."
 
The Ford dealership was sold off in 2023 and Coggins of the Berkshires, with sales and services for used cars, opened the same year in Pittsfield, Mass. 
 
According to Coggins Auto Group, the dealerships had social media ratings of two stars when they were purchased; now all Coggins locations are garnering more than four stars in customer satisfaction reviews. 
 
"We sell cars, and we fix cars, and our goal is just to make our customers happy, and keep our employees happy, and that's what's made this really work these last few years," said General Manager Scott O'Connell.
 
Coggins Auto Group is also involved in events that benefit the community, including its popular annual charity golf tournament that funds local charities and organizations such as the Bennington Little League.
 
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