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A DPW report pointed out errors made during the Christmas storm, which was more intense than had been predicted.

Storm's Extreme Weather Took Pittsfield DPW by Surprise

By Brittany PolitoiBerkshires Staff
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Commissioner of Public Services and Utilities Ricardo Morales reviews a 20-page report on the Christmas storm.

PITTSFIELD, Mass. — The city's administration says the poor road conditions during the Christmas weekend snowstorm that caused more than three dozen collisions were not due to a lack of response.  

The slick and snow-ridden ways have been attributed to extreme, unexpected weather that took the Department of Public Works by surprise. 
 
"Government's greatest responsibility is to ensure the safety of our citizens and to ensure that our community is safe and we take that seriously," Mayor Linda Tyer said to the City Council on Tuesday. 
 
"For the past seven years, Pittsfield has successfully managed many storm events, but the circumstances surrounding the Dec. 23 snowstorm tested our best practices and we missed the mark. 
 
"I'm very sorry for all the distress that was caused to our community over those three days. To rebuild competence, it is necessary that we provide answers and improve performance." 
 
The poor conditions and messy roads lead to a storm of complaints on social media and to City Hall.
 
The mayor emphasized that the difficulties were not caused by a lack of response. 
 
"Despite our best efforts during and following the storm, our best practices were overwhelmed by several storm-related factors nod the type of materials currently used to treat roads during storm events," she said. 
 
Commissioner of Public Services and Utilities Ricardo Morales reviewed a 20-page report that evaluated the operations and work done on the roads during that time. He concluded that the DPW's best efforts during and following the storm were overwhelmed by several storm-related factors and the type of materials used. 
 
"It's not necessary to say that our Department of Public Service and Utilities is responsible for ensuring of the snow and ice operations, removal and making our streets safe in Pittsfield," Morales said. "As the mayor mentioned, the storm on the 23rd of December was one that tested our best efforts." 
 
There was a significant drop in temperatures on Dec. 23, a Friday, after a period of heavy rain and wind. This transitioned to heavy snowfall with temperatures staying below 15 degrees for two days, which lead to road conditions that were not suitable for travel. 
 
Roads were not pre-treated with rock salt because it was believed that the rain would wash it, away but it was used when the rain turned to snow. 
 
The department was not expecting an onslaught of snow. What was thought to be 2 inches based on weather reports ended up being about 7 inches. 
 
Snow began at fall around 4 p.m. and eight snowplows were sent out to treat the roads. 
 
"We started noticing the presentation was overpowering. It was coming down around 3 inches per hour so we started calling the contractors in as we had anticipated to call them but not so early," Morales said. "In the first two hours, we saw 6 inches of snow and then there was another inch or so in the next hour." 
 
The city has about 40 contractors who can be called in, he reported, and for snow events, they make sure to have at least one in each of the 32 quadrants. 
 
Despite crews addressing the roads with plowing, rock salt, sand, and hot mix, there were 42 collisions over the three-day period involving 74 vehicles and an influx of complaints from the community. 
 
"With a few exceptions, our crews were out morning, noon, and night and the contractors were working as well under some very difficult circumstances," Tyer said. 
 
Several suggestions were put forward to prevent this from happening in the future such as adjustments to current practices and investments in new equipment and materials.  
 
The city has acquired magnesium chloride rock salt, which is used to melt ice in very low temperatures. It represents a 33 percent increase in cost and $32,000 to retrofit trucks with carrying tanks. 
 
In the report, Morales admitted that some things could have been done differently.
 
He said it may have been beneficial to have snow crews in 12-hour shifts to prevent three gaps of time with no coverage: from 4 a.m. to 7 a.m. and from 4 to 6 p.m. on Dec. 24, and from 2 to 7 a.m. on Dec. 25. 
 
He also said the city should have issued a snow emergency, CodeRed, and media advisories when it became apparent that the storm was more serious than forecast and temperatures were preventing efforts to de-ice and remove hard-packed snow. 
 
Additionally, Morales observed that the spread rate of materials per mile could be increased and that contractors with larger spreading equipment could have been directed to pre-treat main roads along with the department. 
 
Longer-term suggestions include working with the Massachusetts Department of Transportation to take over about 25 lane miles of maintenance and acquiring two new snow plows, which has been in the fleet management plan for two years and would cost about $720,000. 
 
A month later, councilors were less incensed than they had been but pointed to areas of snow removal that they would like to see improved. 
 
"Obviously it was a very frustrating holiday," Ward 3 Councilor Kevin Sherman said, adding that he is not an alarmist but was alarmed at the conditions of the road. 
 
He raised a concern about the speed that plows travel, pointing to an incident that happened on Monday when East Side Cafe's front window was broken by plowing. 
 
Ward 5 Councilor Patrick Kavey said he has also gotten a lot of complaints about plows speeding. 
 
"I have never seen this many mailboxes get hit," he said, adding that more were hit in one day than over the previous two years. 
 
Morales said he knows "exactly what happened" with all of these incidents, which drivers were involved, and is addressing it. 
 
Ward 4 Councilor James Conant did not support Morales' suggestion to pull contractors out of quadrants to help address main roads based on what happened in his ward the day before. 
 
"The response is all about timing, frequency, and calibration of your spread of equipment," he said. 
 
"I knew from the get-go with all my years of experience in property management, the calibration of the equipment is not right and your findings indicate that." 
 
Conant added that MassDOT is spreading materials at a much higher rate and if the city wants the same results, it needs to do the same. 
 
"Public confidence remains low and we can and we must do better," he concluded. "And I have all confidence that we will." 
 
Ward 2 Councilor Kronick disputed items in the report. At the previous meeting, he advocated for the use of rock salt to pre-treat the roads despite the rain and the commissioner's testimony
 
Kronick is also against the acquiring of new equipment, filing a petition to bar it at the last council meeting and filing a petition for this one that he labeled a "joke" for this meeting requesting that a sign is placed on Morales' office door that reads "No New Salts! — No New Salt Equipment!" 
 
"What I would suggest is, contrary to what Councilor Kronick has been saying a couple of times, is that new technology can provide a better service and it can save money and be cost-effective," Ward 1 Councilor Kenneth Warren said, pointing out other communities cost-saving methods by using different ice melting techniques. 
 
Ward 6 Councilor Dina Guiel Lampiasi said  the council can talk all it wants about one storm, but it is more about the big picture, how to move forward, and how storm events are changing. 
 
Morales pointed out that climate change is "very real," causing more unpredictable weather patterns.  
 
"I think we as a community need to be thinking about where we're headed," Lampiasi said. 
 
"It doesn't take much to think back on how storms used to be. They were very predictable, we knew what we were getting, the temperature didn't change that much, and now we are seeing these fluctuations." 
 
Tensions started to get high when Kronick said that if the council is going to start talking about climate change then the human species is "doomed to go into extinction in a decade." 
 
Climate change is happening, Lampiasi rebutted, and many parts of the ecosystem are dying.
 
"I ran a ski center for the last two years and had to study historic data from the 1980s on and our climate is very, very different," Kavey added. "I do think it's important for our commissioner and our highway department to continue to look at what's going in our environment and adjust for that." 
 
When it came to Kronick's petition, he thanked Lampiasi for her "deep and insightful critique" of his response and told her to "suck an egg." 
 
"Grow up Councilor Kronick, if you don't want to legislate, get out," she said, to which Kronick replied that she was interrupting him. 
 
"You do it all the time, I'm sick of it, you do it all the time, you interrupt me all the time, I'll do it to you back, you want that? Piss off, man," Lampiasi said, adding that he is an "incompetent bully." 

Tags: snowstorm,   

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Gov. Healey Urges Preparedness Ahead of Winter Storm

Staff Reports

BOSTON, Mass.—The Healey-Driscoll Administration is asking Massachusetts residents to plan ahead and review winter weather safety tips this weekend and into early next week, ahead of the anticipated winter storm. 

The National Weather Service (NWS) has issued an Extreme Cold Warning for western Massachusetts from Friday at 7 p.m. to Saturday at 1 p.m. with wind chills as low as 25 degrees below zero expected in some spots. A Cold Weather Advisory remains in effect from 10 p.m. Friday evening to 10 a.m. Saturday morning for the rest of the state with low wind chills to 20 below zero.  

A Winter Storm Warning is in effect from Sunday morning through Monday evening. 

According to the NWS, wind chill temperatures will be in the single digits and below zero across much of Massachusetts on Saturday. The snowstorm, which is expected to intensify during the evening and overnight hours on Sunday into Monday will result in total accumulations above 12 inches for much of Massachusetts with some communities potentially receiving up to 2 feet of snow. Slippery road conditions are expected throughout the state with the Monday morning commute expected to be especially difficult. 

Governor Maura Healey directed non-emergency Executive Department state employees not report to their workplaces on Monday, Jan. 26, and is urging employers to consider having employees work remotely to the extent possible. 

"This weekend, we will be reminded of the extremes that winter weather can pose for us here in Massachusetts with extremely cold temperatures on Saturday and high snow totals expected on Sunday into Monday," said Governor Maura Healey. "This kind of weather can be dangerous, so please take precautions to stay warm when the temperature drops, stay home to the extent possible, and look out for one another." 

The State Emergency Operations Center will be activated at the headquarters of the Massachusetts Emergency Management Agency (MEMA) in Framingham. MEMA will also be activating regional emergency operation centers in Agawam, Tewksbury and Franklin. 

"MEMA is prepared to respond to any requests for assistance that communities impacted by this winter storm may have," said MEMA Director Dawn Brantley. "It's important to stay informed of the latest conditions and to take precautions to stay warm when outside and safe while on the roads during and after the storm." 

How Residents Can Prepare  

Plan ahead and take care when traveling on the roads. Clear snow and ice from your vehicle's windows, lights, hood and roof before driving. Utilize safe winter driving practices, including leaving extra room for braking and stopping in slippery travel conditions. Don't crowd plow or maintenance vehicles. Stay back at least 200 feet and don't pass on the right.  

Prepare for possible power outages. Fully charge your cellphone, laptop and any essential electronic devices before the storm. Ensure you have extra batteries for medical equipment and assistive devices. Take stock of your emergency kit and ensure it includes seasonal supplies, such as extra winter clothing and blankets.  

Test your Smoke and Carbon Monoxide (CO) alarms to make sure they work correctly and have fresh batteries. During and after the storm, check your appliance exhaust vents, making sure that they are not obstructed by snow or ice.  

If you use a generator for storm-related power outages, follow the manufacturer's instructions. Never use a generator indoors, not even in an open garage. Point the exhaust away from doors and windows. Turn the generator off and wait for it to cool before you refuel it. Plug appliances in using outdoor-rated extension cords. 

Follow recommended safety precautions when using space heaters, a fireplace or a woodstove to heat your home.  

If you are able, clear your nearest fire hydrant of snow and ice for three feet in each direction. 

Additional tips on what to do before, during, and after a winter storm can be found at Mass.gov/Snow

MassDOT  

The Massachusetts Department of Transportation (MassDOT) is advising travelers that snowfall is expected to impact travel in many regions of the state, from Sunday evening through Monday morning. Travelers should allow for extra travel time and check forecasts for their routes and destinations. With significant snowfall amounts forecast, MassDOT crews will be pretreating roadways in advance of the storm and will be deploying snow removal staff, with over 3,000 pieces of equipment, available for deployment as necessary across the Commonwealth. 

"With a significant winter storm expected to bring over a foot of snow across Massachusetts, transportation crews are preparing to keep roads safe and passable," said Interim MassDOT Transportation Secretary and MBTA General Manager Phil Eng. "We urge everyone to plan ahead and limit travel, if possible. If you must travel, slow down, allow for extra time, keep a safe distance from plows and other vehicles, and be mindful of changing conditions. Public transit riders should check for service updates and official alerts. Our teams will be working throughout the storm and into recovery to support safe travel and we ask the public to do their part so everyone can get where they need to go safely." 

"MassDOT crews are fully prepared and will be working around the clock, starting with efforts to pretreat roadways before the storm arrives, and continuing throughout this weekend as the system moves across Massachusetts. Our top priorities are keeping roadways safe and responding quickly to changing conditions," said Undersecretary and State Highway Administrator Jonathan Gulliver. We are asking travelers to consider public transportation options and to use caution if they must be on the roads. Thank you to our crews that will be clearing snow and ice from our roads, bridges, and interchanges." 

For more information on traffic conditions, travelers are encouraged to:

  • Download the Mass511 mobile app or visit www.mass511.com to view live cameras, travel times, real-time traffic conditions, and project information before setting out on the road. Users can subscribe to receive text and email alerts for traffic conditions.

  • Dial 511 and select a route to hear real-time conditions.

  • Follow @MassDOT on X, (formerly known as Twitter),to receive regular updates on road and traffic conditions. 

MBTA 

For service updates immediately before, during, and after a storm, MBTA officials urge riders to subscribe to text or email T-Alerts before snowfall for real time notifications about service disruptions. We also encourage riders to follow the MBTA on X (the site formerly known as Twitter) @MBTA, @MBTA_CR, and @MBTA_CR_Alerts for information. During and after winter storms, the Commuter Rail and bus routes may need to reduce service and operate on storm schedules. The MBTA will update the Commuter Rail schedules and bus schedules to match. Riders can also visit the T's Winter Travel Guide at mbta.com/winter.  

Crews will work to clear snow and ice throughout the system, but riders are asked to use caution on platforms and at bus stops.   

Massport 

Boston Logan International Airport will remain fully operational throughout the weekend though many airlines are cancelling flights and few flights are expected during the storm. Many airlines are waiving change fees so passengers should check with their airline about rescheduling their flight. For passengers with confirmed flights, heavy snowfall and potential slick roadways are expected at times, and passengers should allow extra time to get to and from Logan.  

For any additional questions, passengers can contact our Passenger Service team via our website, by calling 1-800-23-LOGAN or the free FlyLogan app. 

Department of Conservation and Recreation  

The Department of Conservation and Recreation (DCR) is monitoring the forecast and preparing its snow removal equipment for the agency's parkways, sidewalks and properties in anticipation of a plowable event. DCR prioritizes plowing on primary roadways and parkways, as well as designated sidewalks, pathways and crosswalks that provide safe passage in the immediate proximity to schools while school is in-session. The agency anticipates activating its statewide storm center on Sunday. 

To ensure safety and accommodate winter storm operations, DCR is closing all agency-managed recreation facilities including all visitor centers, the Melnea A. Cass Recreation Center, and Dillaway Thomas House on Sunday, January 25 and Monday, January 26. All programs at parks across the state will be canceled on Sunday and Monday. All of these facilities are expected to reopen for normal operations on Tuesday, January 27.   

Additionally, DCR is closing the following agency-operated skating rinks at 12 p.m. on Sunday, January 25: Emmons Horrigan O'Neil Rink in Charlestown, Private First-Class Robert M. Devine Skating Rink in South Boston, Alexander S. Bajko Memorial Skating Rink in Hyde Park, Kelly Outdoor Rink in Jamaica Plain, Private First-Class Steven J. Steriti Memorial Skating Rink in the North End, Francis L. Murphy Ice Memorial Ice Skating Rink in South Boston, and the Lieutenant James F. Reilly Memorial Rink in Brighton. These facilities are expected to reopen on Monday, January 26 after snow removal operations are completed. 

DCR may implement parking bans for agency-managed roadways and designated DOT managed roadways. The timing of the parking bans will be consistent with local municipal bans. Please refer to local parking ban announcements for current restrictions. All parking bans on DCR parkways apply to both sides of the road, and vehicles parked on these areas during an active snow emergency will be ticketed and towed. Parking bans are expected to be lifted shortly after the completion of snow clearing operations.  

Learn more from DCR on how to make your own more environmentally friendly liquid salt brine. Liquid salt brine – a mix of salt dissolved in water – serves as an anti-icing agent to prevent snow and ice from binding to the road surface, allowing for easier removal, fewer applications and faster return to a clean paved surface. This snow removal technique is more cost effective and environmentally friendly for municipalities, state agencies and consumers.    

Department of Public Utilities  

The Department of Public Utilities and the Electric Distribution Companies (EDCs) continue to monitor the weather forecast and are updating their Emergency Response Plans accordingly. The DPU and EDCs remain in close communication as the storm develops. The EDCs conduct daily storm planning calls, provide regular updates to the DPU regarding storm preparation activities, and the companies will put in place their Emergency Response Plans if and when necessary to swiftly address any potential outages. These Plans include increasing the number of troubleshooters and dispatchers to help customers quickly and adding more engineers and line crews to work on any on-site incidents.  

Should customers experience any power outages, report the issue directly to your electric company. Please stay far away from any downed wires at all times and report them immediately to 911. 

Additionally, the DPU's Winter Shut-off Moratorium is still in effect and applies to residential customers of the investor-owned electric and gas companies and Municipal Light Plant customers. These utility companies cannot shut off heating service to residents who demonstrate they are experiencing financial hardship. Learn more about your rights and the moratorium.  

Department of Environmental Protection  

To address the handling of excessive snowfall amounts, the Massachusetts Department of Environmental Protection (MassDEP) provides Snow Disposal Guidance to local governments and businesses. The online guidance assists with snow disposal site selection, site preparation and maintenance, and emergency snow disposal options that are protective of wetlands, drinking water, and waterbodies. MassDEP also has an online mapping tool to help communities identify possible snow disposal options locally. 

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