Fairview Honored Nationally

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GREAT BARRINGTON, Mass. — Fairview Hospital announced that it has been recognized as a 2023 Outstanding Patient Experience Award recipient. 
 
This distinction places Fairview Hospital among the top 10 percent of hospitals nationwide for patient experience, according to Healthgrades, the leading marketplace that connects people with the right doctor and hospital.  Fairview Hospital has received the Outstanding Patient Experience Award for 11 years in a row (2013-2023).
 
"Fairview Hospital consistently provides exceptional care to the Southern Berkshire community," said Darlene Rodowicz, President and CEO of Berkshire Health Systems. "We could not be more proud of the providers and staff at Fairview who put their patients first day in and day out. This recognition is well-deserved."
 
For this annual analysis, Healthgrades evaluated 3,138 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2021 through December 2021. Of those hospitals evaluated, 419 hospitals outperformed their peers—based on their patients' responses—to achieve this award.
 
"Fairview is honored to receive the Healthgrades award, and we consider the opportunity to service our patients and their families as a privilege," reflects Anthony J. Rinaldi, Jr, Executive Vice President.  "Our organization can achieve no higher form of validation that to be recognized by those we care for."
 
Healthgrades evaluates performance by applying a scoring methodology to ten patient experience measures, using data collected from HCAHPS survey of the hospital's own patients. Survey questions focus on patients' perspectives of their care in the hospital, from cleanliness and noise levels in patient rooms to medication explanations and hospital staff responsiveness to patients' needs. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.
 
"We are fortunate to have such dedicated employees, medical staff, and a management team that first, cares for one another, and collaboratively offer a level of patient-centered care that provides high clinical quality and exceptional patient satisfaction," said Doreen Hutchinson, RN, Vice President of Operations and Patient Care at Fairview.
 
"We applaud all recipients of the Healthgrades 2023 Outstanding Patient Experience Award for putting patient experience front and center within their organizations," said Brad Bowman, MD, Chief Medical Officer and Head of Data Science at Healthgrades. "We commend these hospitals for their ongoing commitment to prioritizing an exceptional patient experience, while ensuring the health and safety of their patients."
 
Consumers can visit healthgrades.com for more information on how Healthgrades measures hospital quality and access the complete methodology here. An easy-to-understand overview of Healthgrades' complete patient experience methodology is also available here.

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Sheffield Craftsman Offering Workshops on Windsor Chairs

By Breanna SteeleiBerkshires Staff

Andrew Jack uses hand tools in his wood working shop. 

SHEFFIELD, Mass. — A new workshop is bringing woodworking classes and handmade items.

Andrew Jack specializes in Windsor chairs and has been making them for almost 20 years.

He recently opened a workshop at 292 South Main St. as a space for people to see his work and learn how to do it.

"This is sort of the next, or latest iteration of a business that I've kind of been limping along for a little while," he said. "I make Windsor chairs from scratch, and this is an effort to have a little bit more of a public-facing space, where people can see the chairs, talk about options, talking about commissions.

"I also am using it as a space to teach workshops, which for the last 10 years or so I've been trying to do out of my own personal workshop at home."

Jack graduated in 2008 from State University of New York at Purchase, and later met woodworker Curtis Buchanan, who inspired him.

"Right after I finished there, I was feeling a little lost. I wasn't sure how to make the next steps and afford a workspace. And the machine tooling that I was used to using in school." he said, "Right after I graduated, I crossed paths with a guy named Curtis Buchanan, and he was demonstrating making really refined Windsor chairs with not much more than some some flea market tools, and I saw that as a great, low overhead way to keep working with wood."

Jack moved into his workshop last month with help from his wife. He is renting the space from the owners of Magic Flute, who he says have been wonderful to work with.

"My wife actually noticed the 'for rent' sign out by the road, and she made the initial call to just see if we get some more information," he said. "It wasn't on my radar, because it felt like kind of a big leap, and sometimes that's how it's been in my life, where I just need other people to believe in me more than I do to, you know, really pull the trigger."

Jack does commissions and while most of his work is Windsor chairs, he also builds desks and tables, and does spoon carving. 

Windsor chairs are different because of the way their backs are attached into the seat instead of being a continuous leg and back frame.

"A lot of the designs that I make are on the traditional side, but I do some contemporary stuff as well. And so usually the legs are turned on a lathe and they have sort of a fancy baluster look to them, or they could be much more simple," he said. "But the solid seat that separates the undercarriage from the backrest and the arms and stuff is sort of one of the defining characteristics of a Windsor."

He hopes to help people learn the craft and says it's rewarding to see the finished product. In the future, he also hopes to host other instructors and add more designs for the workshop.

"The prime impact for the workshops is to give close instruction to people that are interested in working wood with hand tools or developing a new skill. Or seeing what's possible with proper guidance," Jack said. "Chairs are often considered some of the more difficult or complex woodworking endeavors, and maybe less so Windsor chairs, but there is a lot that goes into them, and being able to kind of demystify that, or guide people through the process is quite rewarding."

People can sign up for classes on his website; some classes are over a couple and others a couple of weekends.

"I offer a three-day class for, a much, much more simple, like perch, kind of stool, where most of the parts are kind of pre-made, and students can focus on the joinery that goes into it and the carving of the seat, again, all with hand tools. And then students will leave with their own chair," he said.

"The longer classes run similarly, although there's quite a bit more labor that goes into those. So I provide all the turned parts, legs and stretchers and posts and things, but students will do all the joinery and all the seat carving the assembly. And they'll split and shave and shape their own spindles, and any of the bent parts that go into the chair."

His gallery is open Wednesday through Sunday 10 a.m to 2 p.m., and Monday and Tuesday by appointment.

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