image description
Mayor Peter Marchetti helps Independent Connections CEO Christa Proper cut the ribbon Thursday for the company's new offices on Fenn Street.
image description
The former Alliance Appliance building has been renovated to house the information technology company.
image description
Company officials say renovation and design was a collaborative effort with staff.
image description

Independent Connections Cuts Ribbon on Pittsfield Branch

By Brittany PolitoiBerkshires Staff
Print Story | Email Story

CEO Christa Proper says the 'Indy's' presence will help in maintaining and attracting jobs to the area. 

PITTSFIELD, Mass. — A Fenn Street building has a new look and use, serving the area's information technology needs.

Independent Connections officially unveiled its Massachusetts branch on Thursday with a ribbon cutting. The IT solutions company's specializations include consulting, cloud computing, and cybersecurity.

"We're focused on serving local businesses with state-of-the-art technology while providing superior customer service," CEO Christa Proper said. "And Indy's presence in Pittsfield will help keep jobs here, and continue to attract talent to this area."

Mayor Peter Marchetti pointed to the importance of IT needs, as many organizations outsource this work because they don't have the capacity to do it in-house.

He pointed to his 35-year career with the Pittsfield Cooperative Bank, explaining that he "understood first and foremost that the most important person in my institution was the IT director because all I had to do was click the wrong button once and we were in trouble."

"And we also know that technology is ever-changing," he added. "The bad guys on the other side, are much faster and do things much faster than we do so we have to adapt to keep up with the systems and IndyConn provides a wide range of services to be able to do that."

The building, formerly occupied by Alliance Appliance for more than 40 years, underwent a makeover after it was purchased by the company last year. Proper explained that it was an "employee collaboration," with staff members assisting in ripping out carpet, cutting bushes, cleaning windows, and painting.

Chief Technology Officer Shayne Flaherty is credited for the design, which he described as "tech-forward." The space has a modern, open-concept feel with a grayscale color scheme.

"A lot of cosmetic stuff," he said about the renovation. "From the ceilings to the floors to the walls. The roof was the big thing."


IndyConn also has locations in Hartford, Conn., and East Greenbush, N.Y. Proper used to work in downtown Pittsfield and is glad to be back.

"We're just really excited to be in Pittsfield we're looking forward to expansion and serving the local customer base," she said.

This location will house about 18 employees with room for expansion.

1Berkshire Vice President of Economic Development Ben Lamb said the organization is excited about the company renovating the building into something amazing and to see another great spot on the map.

"When we look at our tech and kind of digital economy enterprise system here in the region, we know it's a space for growth," he said. "We know that you're doing it really well."

Marchetti pointed out that this is the third grand opening he has attended in less than two weeks and more are slated to come. He said, "When we say it's time to get Pittsfield back on the map and rebuilding things, we're going to do it one step at a time."

"We're here to celebrate the opening to show again, how attractive Pittsfield is for small businesses to be able to move into," he said.

"So there's a lot of great things going on in our community and I know if we work together, we can accomplish more so I look forward to us being able to work together."


Tags: information technology,   ribbon cutting,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

NAMI Raises Sugar With 10th Annual Cupcake Wars

By Breanna SteeleiBerkshires Staff

The National Suicide Prevention Lifeline is 1-800-273-8255. To contact the Crisis Text Line, text HELLO to 741741. More information on crisis hotlines in Massachusetts can be found here


Whitney's Farm baker Jenn Carchedi holds her awards for People's Choice and Best Tasting.

PITTSFIELD, Mass. — The National Alliance on Mental Illness (NAMI) of Berkshire County held its 10th annual cupcake wars fundraiser Thursday night at the Country Club of Pittsfield.

The event brought local bakeries and others together to raise money for the organization while enjoying a friendly competition of cupcake tasting.

Local bakeries Odd Bird Farm, Canyon Ranch, Whitney's Farm and Garden, and Monarch butterfly bakery each created a certain flavor of cupcake and presented their goods to the theme of "Backyard Barbecue." When Sweet Confections bakery had to drop out because to health reasons, NAMI introduced a mystery baker which turned out to be Big Y supermarket.

The funds raised Thursday night through auctions of donated items, the cupcakes, raffles, and more will go toward the youth mental health wellness fair, peer and family support groups, and more. 

During the event, the board members mentioned the many ways the funds have been used, stating that they were able to host their first wellness fair that brought in more than 250 people because of the funds raised from last year and plan to again this year on July 11. 

"We're really trying to gear towards the teen community, because there's such a stigma with mental illness, and they sometimes are hesitant to come forward and admit they have a problem, so they try to self medicate and then get themselves into a worse situation," said NAMI President Ruth Healy.

"We're really trying to focus on that group, and that's going to be the focus of our youth mental health wellness fair is more the teen community. So every penny that we raise helps us to do more programming, and the more we can do, the more people recognize that we're there to help and that there is hope."

They mentioned they are now able to host twice monthly peer and family support groups at no cost for individuals and families with local training facilitators. They also are now able to partner with Berkshire Medical Center to perform citizenship monitoring where they have volunteers go to different behavioral mental health units to listen to patients and staff to provide service suggestions to help make the unit more effective. Lastly, they also spoke of how they now have a physical office space, and that they were able to attend the Berkshire Coalition for Suicide Prevention as part of the panel discussion to help offer resources and have also been able to have gift bags for patients at BMC Jones 2 and 3.

Healy said they are also hoping to expand into the schools in the county and bring programming and resources to them.

She said the programs they raise money for are important in reaching someone with mental issues sooner.

"To share the importance of recognizing, maybe an emerging diagnosis of a mental health condition in their family member or themselves, that maybe they could get help before the situation becomes so dire that they're thinking about suicide as a solution, the sooner we can reach somebody, the better the outcome," she said.

The cupcakes were judged by Downtown Pittsfield Inc. Managing Director Rebecca Brien, Pittsfield High culinary teacher Todd Eddy, and Lindsay Cornwell, executive director Second Street Second Chances.

The 100 guests got miniature versions of the cupcakes to decide the Peoples' Choice award.

The winners were:

  • Best Tasting: Whitney's Farm (Honey buttermilk cornbread cupcakes)
  • Best Presentation: Odd Bird Farm Bakery (Blueberry lemon cupcakes)
  • Best Presentation of Theme: Canyon Ranch (Strawberry shortcake)
  • People's Choice: Whitney's Farm

Jenn Carchedi has been the baker at Whitney's for six years and this was her third time participating in an event she cares deeply about.

"It meant a lot. Because personally, for me, mental health awareness is really important. I feel like coming together as a community, and Whitney's Farm is more like a community kind of place," she said

View Full Story

More Pittsfield Stories