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Mayor Peter Marchetti helps Independent Connections CEO Christa Proper cut the ribbon Thursday for the company's new offices on Fenn Street.
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The former Alliance Appliance building has been renovated to house the information technology company.
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Company officials say renovation and design was a collaborative effort with staff.
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Independent Connections Cuts Ribbon on Pittsfield Branch

By Brittany PolitoiBerkshires Staff
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CEO Christa Proper says the 'Indy's' presence will help in maintaining and attracting jobs to the area. 

PITTSFIELD, Mass. — A Fenn Street building has a new look and use, serving the area's information technology needs.

Independent Connections officially unveiled its Massachusetts branch on Thursday with a ribbon cutting. The IT solutions company's specializations include consulting, cloud computing, and cybersecurity.

"We're focused on serving local businesses with state-of-the-art technology while providing superior customer service," CEO Christa Proper said. "And Indy's presence in Pittsfield will help keep jobs here, and continue to attract talent to this area."

Mayor Peter Marchetti pointed to the importance of IT needs, as many organizations outsource this work because they don't have the capacity to do it in-house.

He pointed to his 35-year career with the Pittsfield Cooperative Bank, explaining that he "understood first and foremost that the most important person in my institution was the IT director because all I had to do was click the wrong button once and we were in trouble."

"And we also know that technology is ever-changing," he added. "The bad guys on the other side, are much faster and do things much faster than we do so we have to adapt to keep up with the systems and IndyConn provides a wide range of services to be able to do that."

The building, formerly occupied by Alliance Appliance for more than 40 years, underwent a makeover after it was purchased by the company last year. Proper explained that it was an "employee collaboration," with staff members assisting in ripping out carpet, cutting bushes, cleaning windows, and painting.

Chief Technology Officer Shayne Flaherty is credited for the design, which he described as "tech-forward." The space has a modern, open-concept feel with a grayscale color scheme.

"A lot of cosmetic stuff," he said about the renovation. "From the ceilings to the floors to the walls. The roof was the big thing."


IndyConn also has locations in Hartford, Conn., and East Greenbush, N.Y. Proper used to work in downtown Pittsfield and is glad to be back.

"We're just really excited to be in Pittsfield we're looking forward to expansion and serving the local customer base," she said.

This location will house about 18 employees with room for expansion.

1Berkshire Vice President of Economic Development Ben Lamb said the organization is excited about the company renovating the building into something amazing and to see another great spot on the map.

"When we look at our tech and kind of digital economy enterprise system here in the region, we know it's a space for growth," he said. "We know that you're doing it really well."

Marchetti pointed out that this is the third grand opening he has attended in less than two weeks and more are slated to come. He said, "When we say it's time to get Pittsfield back on the map and rebuilding things, we're going to do it one step at a time."

"We're here to celebrate the opening to show again, how attractive Pittsfield is for small businesses to be able to move into," he said.

"So there's a lot of great things going on in our community and I know if we work together, we can accomplish more so I look forward to us being able to work together."


Tags: information technology,   ribbon cutting,   

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Dalton Fire District Faces Major Decision on Future of Station

By Sabrina DammsiBerkshires Staff

Select Board Chair Robert Bishop brings up the potential of collaborating with the Fire District on a combined public safety building, which would solve both the fire and police station problems.
DALTON, Mass. — For several years, the Dalton Fire District has emphasized the fire station's space limitations, and a recent community and space needs analysis further demonstrated that significant decisions need to be made about the facility's future.
 
The district was established in 1884 after rapid growth strained the town's limited water supply for drinking and fire protection. After a fire destroyed seven paper mills, local leaders began searching for new water sources. Check out our story on the district's charter. 
 
MissionCIT (Critical Immersive Training) LLC was contracted by the district to conduct the needs assessment, with its findings presented during last Tuesday's Board of Water Commissioners meeting. View the full report here
 
Over the last century, the department has evolved alongside advances in firefighting technology and practices, with changes in staffing, training, equipment requirements, and call volume and types ultimately causing it to outgrow its facility, Mark Waters of Mission CIT said. 
 
The most recent change came in 2022, when the district assumed control of the ambulance service following the closure of the Dalton Ambulance and Rescue Association and added Advanced Life Support to its services.
 
The department now provides both Advanced and Basic Life Support services.
 
"The bottom line is that this building is being used for something today that it wasn't built for almost 70 years ago," Waters said. 
 
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