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Mayor Peter Marchetti helps Independent Connections CEO Christa Proper cut the ribbon Thursday for the company's new offices on Fenn Street.
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The former Alliance Appliance building has been renovated to house the information technology company.
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Company officials say renovation and design was a collaborative effort with staff.
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Independent Connections Cuts Ribbon on Pittsfield Branch

By Brittany PolitoiBerkshires Staff
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CEO Christa Proper says the 'Indy's' presence will help in maintaining and attracting jobs to the area. 

PITTSFIELD, Mass. — A Fenn Street building has a new look and use, serving the area's information technology needs.

Independent Connections officially unveiled its Massachusetts branch on Thursday with a ribbon cutting. The IT solutions company's specializations include consulting, cloud computing, and cybersecurity.

"We're focused on serving local businesses with state-of-the-art technology while providing superior customer service," CEO Christa Proper said. "And Indy's presence in Pittsfield will help keep jobs here, and continue to attract talent to this area."

Mayor Peter Marchetti pointed to the importance of IT needs, as many organizations outsource this work because they don't have the capacity to do it in-house.

He pointed to his 35-year career with the Pittsfield Cooperative Bank, explaining that he "understood first and foremost that the most important person in my institution was the IT director because all I had to do was click the wrong button once and we were in trouble."

"And we also know that technology is ever-changing," he added. "The bad guys on the other side, are much faster and do things much faster than we do so we have to adapt to keep up with the systems and IndyConn provides a wide range of services to be able to do that."

The building, formerly occupied by Alliance Appliance for more than 40 years, underwent a makeover after it was purchased by the company last year. Proper explained that it was an "employee collaboration," with staff members assisting in ripping out carpet, cutting bushes, cleaning windows, and painting.

Chief Technology Officer Shayne Flaherty is credited for the design, which he described as "tech-forward." The space has a modern, open-concept feel with a grayscale color scheme.

"A lot of cosmetic stuff," he said about the renovation. "From the ceilings to the floors to the walls. The roof was the big thing."


IndyConn also has locations in Hartford, Conn., and East Greenbush, N.Y. Proper used to work in downtown Pittsfield and is glad to be back.

"We're just really excited to be in Pittsfield we're looking forward to expansion and serving the local customer base," she said.

This location will house about 18 employees with room for expansion.

1Berkshire Vice President of Economic Development Ben Lamb said the organization is excited about the company renovating the building into something amazing and to see another great spot on the map.

"When we look at our tech and kind of digital economy enterprise system here in the region, we know it's a space for growth," he said. "We know that you're doing it really well."

Marchetti pointed out that this is the third grand opening he has attended in less than two weeks and more are slated to come. He said, "When we say it's time to get Pittsfield back on the map and rebuilding things, we're going to do it one step at a time."

"We're here to celebrate the opening to show again, how attractive Pittsfield is for small businesses to be able to move into," he said.

"So there's a lot of great things going on in our community and I know if we work together, we can accomplish more so I look forward to us being able to work together."


Tags: information technology,   ribbon cutting,   

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Pittsfield Proposes 2.64 Tax Rate Hike

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The proposed tax rate for fiscal year 2027 is less than 40 cents per $1,000 valuation for residential properties and would increase the average property tax bill by about $146 per year. 

On Tuesday's City Council meeting agenda is a request from the mayor and Board of Assessors to use a residential factor of .8245 at a shift of 1.75, resulting in a residential tax rate of $17.88 and a commercial, industrial, and personal property tax rate of $37.95.

These matters are typically referred to the Committee of the Whole for deliberation. The proposed rates for residential and commercial are 38 cents and $1.05 more, respectively, from FY26. 

The average residential home, valued at $316,792 in FY27, has increased by about $1,500 from the previous fiscal year, and would pay $5,664.24 in yearly taxes.

This is a 2.64 percent, or $145.88, increase. 

The average commercial property worth $239,600 saw a $100 increase in value from the previous fiscal year, and would pay $9,092.82 in yearly taxes. This is a $255.27, or 2.89 percent, increase from the previous fiscal year. 

The FY27 tax levy of $124,468,317 is a $5.3 million increase from the previous year, or 4.45 percent. There is about  $388,000 in excess levy capacity, $2.3 million in new growth, and the levy limit is $124,856,412. 

According to the Massachusetts Department of Revenue, 11 single-family homes were added to Pittsfield's housing stock this fiscal year, increasing the city's total assessed value by $19,987,600 to $3,592,737,600. 

The city lost five two-family homes in 2027, and that housing type decreased by $3.2 million in assessed value, now worth $384,620,400. 

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