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Mayor Peter Marchetti helps Independent Connections CEO Christa Proper cut the ribbon Thursday for the company's new offices on Fenn Street.
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The former Alliance Appliance building has been renovated to house the information technology company.
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Company officials say renovation and design was a collaborative effort with staff.
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Independent Connections Cuts Ribbon on Pittsfield Branch

By Brittany PolitoiBerkshires Staff
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CEO Christa Proper says the 'Indy's' presence will help in maintaining and attracting jobs to the area. 

PITTSFIELD, Mass. — A Fenn Street building has a new look and use, serving the area's information technology needs.

Independent Connections officially unveiled its Massachusetts branch on Thursday with a ribbon cutting. The IT solutions company's specializations include consulting, cloud computing, and cybersecurity.

"We're focused on serving local businesses with state-of-the-art technology while providing superior customer service," CEO Christa Proper said. "And Indy's presence in Pittsfield will help keep jobs here, and continue to attract talent to this area."

Mayor Peter Marchetti pointed to the importance of IT needs, as many organizations outsource this work because they don't have the capacity to do it in-house.

He pointed to his 35-year career with the Pittsfield Cooperative Bank, explaining that he "understood first and foremost that the most important person in my institution was the IT director because all I had to do was click the wrong button once and we were in trouble."

"And we also know that technology is ever-changing," he added. "The bad guys on the other side, are much faster and do things much faster than we do so we have to adapt to keep up with the systems and IndyConn provides a wide range of services to be able to do that."

The building, formerly occupied by Alliance Appliance for more than 40 years, underwent a makeover after it was purchased by the company last year. Proper explained that it was an "employee collaboration," with staff members assisting in ripping out carpet, cutting bushes, cleaning windows, and painting.

Chief Technology Officer Shayne Flaherty is credited for the design, which he described as "tech-forward." The space has a modern, open-concept feel with a grayscale color scheme.

"A lot of cosmetic stuff," he said about the renovation. "From the ceilings to the floors to the walls. The roof was the big thing."


IndyConn also has locations in Hartford, Conn., and East Greenbush, N.Y. Proper used to work in downtown Pittsfield and is glad to be back.

"We're just really excited to be in Pittsfield we're looking forward to expansion and serving the local customer base," she said.

This location will house about 18 employees with room for expansion.

1Berkshire Vice President of Economic Development Ben Lamb said the organization is excited about the company renovating the building into something amazing and to see another great spot on the map.

"When we look at our tech and kind of digital economy enterprise system here in the region, we know it's a space for growth," he said. "We know that you're doing it really well."

Marchetti pointed out that this is the third grand opening he has attended in less than two weeks and more are slated to come. He said, "When we say it's time to get Pittsfield back on the map and rebuilding things, we're going to do it one step at a time."

"We're here to celebrate the opening to show again, how attractive Pittsfield is for small businesses to be able to move into," he said.

"So there's a lot of great things going on in our community and I know if we work together, we can accomplish more so I look forward to us being able to work together."


Tags: information technology,   ribbon cutting,   

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Berkshire County Sheriff's Office Warns Public of Phone Scam

PITTSFIELD, Mass. —Berkshire County Sheriff Thomas Bowler is warning members of the community about an ongoing phone scam involving individuals falsely claiming to be employees of, or affiliated with, the Berkshire County Sheriff's Office.

The Sheriff's Office has received an increased number of calls from community members reporting that they were contacted by someone claiming to be a member of the Sheriff's Office from numbers with 413 area codes that sometimes show up on a caller ID as Berkshire County Sheriff's Department. During these calls, the caller claims the resident owes money for various reasons and attempts to collect payment. Scammers may request money orders, cashier checks, gift cards, or other items. Sometimes scammers will say a courier will come to a house to pick up the item or will request that account or gift card information be read over the phone.

The Berkshire County Sheriff's Office will never call a community member to demand or collect payment, request gift cards, or ask for. The Berkshire County Sheriff's Office will never send a courier to a resident's house. Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID.

Residents should not assume a call is legitimate simply because the Sheriff's Office number appears on their caller ID. The scammers are also spoofing the Berkshire County Sheriff's Office phone number, causing the legitimate number to appear on the recipient's caller ID in an effort to make the call appear authentic. Spoofing is when a scammer disguises a phone number, email address, or website to look like someone they know or a trusted agency's number.

"Scammers use fear, urgency, and the credibility of law enforcement to convince people that their demands are legitimate," said Sheriff Thomas Bowler. "If you receive a call like this, hang up. Do not provide personal or financial information, and do not send or transfer money."

Residents who receive a suspicious call should independently contact the Berkshire County Sheriff's Office at (413) 443-7220 to verify whether the call was legitimate. Do not use a phone number provided by the caller to verify their identity.

Sheriff Bowler urges residents to share this information with family members, friends, and neighbors, particularly those who may be more vulnerable to these types of scams.

 

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